Exam 11: Developing and Leading Effective Teams

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High-performance team members create an environment in which all team members feel as responsible as the manager for the performance of the work unit.

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True

Which of the following team competencies models desirable team member behavior?

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C

Team building experts prefer passive versus active learning.

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False

_____ is a sense of "we-ness" that helps groups stay together.

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A team is a small number of people with complementary skills who are committed to a common purpose and performance goals.

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Which of the following attributes of high-performance teams refers to identifying and acting on opportunities?

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Which of the following team competencies monitors, evaluates, and provides feedback on team performance?

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Some of the typical outputs of _____ teams include surgical operations and disaster assistance.

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Teams are called parallel structures when they exist inside normal channels of authority and communication.

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What are self-managed teams? Explain managerial resistance in the context of self-managed teams.

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Lack of face-to-face interaction can weaken trust, communication, and accountability.

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Which of the following steps can managers take to enhance socio-emotional cohesiveness?

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Which of the following is true about self-managed teams?

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Among companies with self-managed teams, the most commonly delegated tasks are work scheduling and dealing directly with outside customers.

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Trust is anchored to credibility.

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Cooperation is superior to competition in promoting achievement and productivity.

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Cross-functionalism is a common feature of self-managed teams, in which specialists from different areas are put on the same team.

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Which of the following team competencies encourages desirable and discourages undesirable team disagreements?

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Team members are the sole victims of unrealistic expectations.

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Virtual teams _____ than face-to-face teams.

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