Question 1

The three components of teamwork are cooperation, competition, and coordination.

Accepted Answer

A) True 
 B)False

Question 2

Self-managed teams tend to have a significant impact on absenteeism or turnover.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a typical mistake made by management that leads to team failure?

Accepted Answer

A) Personality conflicts among team members 
B) Vague or conflicting team assignments 
C) Poor interpersonal skills among team members 
D) Resistance to doing things differently 
E) Too much emphasis on results 
A) Personality conflicts among team members 
B) Vague or conflicting team assignments 
C) Poor interpersonal skills among team members 
D) Resistance to doing things differently 
E) Too much emphasis on results

Question 4

Some of the typical outputs of _____ teams are retail sales and customer service.

Accepted Answer

A) project 
B) advice 
C) production 
D) functional 
E) action 
A) project 
B) advice 
C) production 
D) functional 
E) action

Question 5

Jason always gave credit and recognition to his subordinates on time. He made sure all performance appraisals and evaluations were objective and impartial. Which of the following guidelines was Jason applying to maintain trust in his team?

Accepted Answer

A) Fairness 
B) Support 
C) Communication 
D) Respect 
E) Competence 
A) Fairness 
B) Support 
C) Communication 
D) Respect 
E) Competence

Question 6

Which of the following statements about trust is true?

Accepted Answer

A) Progressive managers believe that the risks of betrayed trust far outweigh the benefits of interpersonal trust. 
B) Mergers facilitate employee trust. 
C) Trust can be demanded. 
D) The act of trusting someone carries with it the inherent risk of betrayal. 
E) Every individual has the same propensity to trust. 
A) Progressive managers believe that the risks of betrayed trust far outweigh the benefits of interpersonal trust. 
B) Mergers facilitate employee trust. 
C) Trust can be demanded. 
D) The act of trusting someone carries with it the inherent risk of betrayal. 
E) Every individual has the same propensity to trust.

Question 7

Which of the following team competencies assists the team in arriving at a common understanding of the situation or problem?

Accepted Answer

A) Orienting team to problem-solving situation 
B) Organizing and managing team performance 
C) Promoting a positive team environment 
D) Facilitating and managing task conflict 
E) Appropriately promoting perspective 
A) Orienting team to problem-solving situation 
B) Organizing and managing team performance 
C) Promoting a positive team environment 
D) Facilitating and managing task conflict 
E) Appropriately promoting perspective

Question 8

Actively listening to ideas of the others is an important expression of managerial respect.

Accepted Answer

A) True 
 B)False

Question 9

Sarah and Bill were recently hired at the local manufacturing plant. Before being hired, they were interviewed by the team members with whom they were going to work. The team contained members from various areas of the manufacturing process. As part of the training process, Sarah and Bill met the other team members a number of times, and learned how to perform several administrative tasks, including scheduling work assignments for the team. Sarah and Bill's new team is an example of a _____.

Accepted Answer

A) project team 
B) advice team 
C) virtual team 
D) self-managed team 
E) centralized team 
A) project team 
B) advice team 
C) virtual team 
D) self-managed team 
E) centralized team

Question 10

One of the reasons why work teams fail is that team members experience too much emphasis on results and not enough on team processes and group dynamics.

Accepted Answer

A) True 
 B)False

Question 11

A work group team becomes a team when problem solving is not a way of life, but a part-time activity.

Accepted Answer

A) True 
 B)False

Question 12

The key components of effective teamwork are cooperation, trust, and _____.

Accepted Answer

A) vision 
B) competition 
C) training 
D) creativity 
E) cohesiveness 
A) vision 
B) competition 
C) training 
D) creativity 
E) cohesiveness

Question 13

A work group becomes a team when:

Accepted Answer

A) leadership becomes an individual activity. 
B) accountability is strictly individual. 
C) problem solving is not a way of life. 
D) the group develops its own purpose and mission. 
E) effectiveness is measured by each individual's outcomes. 
A) leadership becomes an individual activity. 
B) accountability is strictly individual. 
C) problem solving is not a way of life. 
D) the group develops its own purpose and mission. 
E) effectiveness is measured by each individual's outcomes.

Question 14

Propensity of trust is a personality trait involving one's general willingness to trust oneself only.

Accepted Answer

A) True 
 B)False

Question 15

What is team building? What do team-building activities strive for? Briefly describe a few team-building activities.

Accepted Answer

Team building is a catch-all term for a

Question 16

Which of the following is true about advice teams?

Accepted Answer

A) They have a low degree of technical specialization. 
B) They are responsible for performing day-to-day operations. 
C) They narrow the information base for managerial decisions. 
D) As work flows from one team to another, coordination is typically high in advice teams. 
E) They require more application of specialized knowledge. 
A) They have a low degree of technical specialization. 
B) They are responsible for performing day-to-day operations. 
C) They narrow the information base for managerial decisions. 
D) As work flows from one team to another, coordination is typically high in advice teams. 
E) They require more application of specialized knowledge.

Question 17

Positron Gadgets Inc. brings together specialists from production, marketing, and finance from around the world, and gives each such team the power to make its own decisions. This implies that the firm is creating a(n) _____ team.

Accepted Answer

A) centralized 
B) cross-functional 
C) authoritarian 
D) dependent 
E) parallel 
A) centralized 
B) cross-functional 
C) authoritarian 
D) dependent 
E) parallel

Question 18

Mention three steps managers can use to enhance the two types of cohesiveness.

Accepted Answer

Socio-emotional cohesiveness can be enha

Question 19

Explain and compare the four general types of work teams.

Accepted Answer

The four general types of work teams inc

Question 20

Self-managed teams typically have no significant impact on job satisfaction.

Accepted Answer

A) True 
 B)False

The three components of teamwork are cooperation, competition, and coordination.

Self-managed teams tend to have a significant impact on absenteeism or turnover.

Which of the following is a typical mistake made by management that leads to team failure?

Some of the typical outputs of _____ teams are retail sales and customer service.

Jason always gave credit and recognition to his subordinates on time. He made sure all performance appraisals and evaluations were objective and impartial. Which of the following guidelines was Jason applying to maintain trust in his team?

Which of the following statements about trust is true?

Which of the following team competencies assists the team in arriving at a common understanding of the situation or problem?

Actively listening to ideas of the others is an important expression of managerial respect.

One of the reasons why work teams fail is that team members experience too much emphasis on results and not enough on team processes and group dynamics.

A work group team becomes a team when problem solving is not a way of life, but a part-time activity.

The key components of effective teamwork are cooperation, trust, and _____.

A work group becomes a team when:

Propensity of trust is a personality trait involving one's general willingness to trust oneself only.

What is team building? What do team-building activities strive for? Briefly describe a few team-building activities.

Which of the following is true about advice teams?

Positron Gadgets Inc. brings together specialists from production, marketing, and finance from around the world, and gives each such team the power to make its own decisions. This implies that the firm is creating a(n) _____ team.

Mention three steps managers can use to enhance the two types of cohesiveness.

Explain and compare the four general types of work teams.

Self-managed teams typically have no significant impact on job satisfaction.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 11: Developing and Leading Effective Teams

The three components of teamwork are cooperation, competition, and coordination.

Self-managed teams tend to have a significant impact on absenteeism or turnover.

Which of the following is a typical mistake made by management that leads to team failure?

Some of the typical outputs of _____ teams are retail sales and customer service.

Jason always gave credit and recognition to his subordinates on time. He made sure all performance appraisals and evaluations were objective and impartial. Which of the following guidelines was Jason applying to maintain trust in his team?

Which of the following statements about trust is true?

Which of the following team competencies assists the team in arriving at a common understanding of the situation or problem?

Actively listening to ideas of the others is an important expression of managerial respect.

One of the reasons why work teams fail is that team members experience too much emphasis on results and not enough on team processes and group dynamics.

A work group team becomes a team when problem solving is not a way of life, but a part-time activity.

The key components of effective teamwork are cooperation, trust, and _____.

A work group becomes a team when:

Propensity of trust is a personality trait involving one's general willingness to trust oneself only.

What is team building? What do team-building activities strive for? Briefly describe a few team-building activities.

Which of the following is true about advice teams?

Positron Gadgets Inc. brings together specialists from production, marketing, and finance from around the world, and gives each such team the power to make its own decisions. This implies that the firm is creating a(n) _____ team.

Mention three steps managers can use to enhance the two types of cohesiveness.

Explain and compare the four general types of work teams.

Self-managed teams typically have no significant impact on job satisfaction.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters