Question 1

Men are more likely to take ideas stated by women and claim them as their own.

Accepted Answer

A) True 
 B)False  True

Question 2

Richness of media is gauged by how _____.

Accepted Answer

A) emotionally laden the information is 
B) much new understanding it can convey 
C) personally relevant it is to the sender 
D) valuable the information is to the receiver 
E) pleasant the information is for the receiver 
A) emotionally laden the information is 
B) much new understanding it can convey 
C) personally relevant it is to the sender 
D) valuable the information is to the receiver 
E) pleasant the information is for the receiver B

Question 3

A(n) _____ communication style is expressive and self-enhancing without intruding on others.

Accepted Answer

A) nonassertive 
B) assertive 
C) confrontational 
D) aggressive 
E) timid 
A) nonassertive 
B) assertive 
C) confrontational 
D) aggressive 
E) timid B

Question 4

Vertical communication flows among co-workers and between different work units, and its main purpose is coordination.

Accepted Answer

A) True 
 B)False

Question 5

A difference in time-zone is a physical barrier to communication.

Accepted Answer

A) True 
 B)False

Question 6

An assertive communication style is expressive and self-enhancing at the expense of others.

Accepted Answer

A) True 
 B)False

Question 7

The location of where you grew up can influence how information is processed and interpreted.

Accepted Answer

A) True 
 B)False

Question 8

Effective communication occurs when the richness of the medium is matched appropriately with the complexity of the problem or situation.

Accepted Answer

A) True 
 B)False

Question 9

The conduit model of communication depicts communication as a pipeline in which information and meaning are transferred from person to person.

Accepted Answer

A) True 
 B)False

Question 10

Inflated egos and arrogance act as personal barriers in the communication process.

Accepted Answer

A) True 
 B)False

Question 11

Describe the sources of nonverbal behaviors that foster communication. Which types of nonverbal behaviors hinder communication?

Accepted Answer

Positive sources of nonverbal communicat

Question 12

A bad listener _____.

Accepted Answer

A) listens for any useful information 
B) tunes out dry or monotone speakers 
C) withholds judgment until comprehension is complete 
D) gives the speaker full attention 
E) assesses content by listening to the entire message before making judgments 
A) listens for any useful information 
B) tunes out dry or monotone speakers 
C) withholds judgment until comprehension is complete 
D) gives the speaker full attention 
E) assesses content by listening to the entire message before making judgments

Question 13

The nonverbal communication cues associated with facial expressions are consistent across different cultures.

Accepted Answer

A) True 
 B)False

Question 14

A _____ listener makes sense of a message by first organizing specific thoughts and actions and then integrates this information by focusing on relationships among ideas.

Accepted Answer

A) appreciative 
B) emphatic 
C) comprehensive 
D) discerning 
E) evaluative 
A) appreciative 
B) emphatic 
C) comprehensive 
D) discerning 
E) evaluative

Question 15

Linguistic style influences perceptions about one's confidence, competence, and abilities.

Accepted Answer

A) True 
 B)False

Question 16

Asynchronous communication occurs when employees in different locations and time zones work simultaneously.

Accepted Answer

A) True 
 B)False

Question 17

Leaning forward is a nonverbal cue that communicates immediacy.

Accepted Answer

A) True 
 B)False

Question 18

Harry is thinking about meeting Connie. He writes a text message to Connie, inviting her for a drink at the local bar. This is an example of _____.

Accepted Answer

A) decoding 
B) feedback 
C) noise 
D) encoding 
E) miscommunication 
A) decoding 
B) feedback 
C) noise 
D) encoding 
E) miscommunication

Question 19

Which of the following is true regarding the communication styles of men and women?

Accepted Answer

A) Men tend to ignore blame and place it elsewhere. 
B) Men and women use similar linguistic styles. 
C) Women are less likely to admit weaknesses. 
D) Women are less likely to ask clarification questions. 
E) Men are more likely to use softer voice volume to encourage persuasion and approval. 
A) Men tend to ignore blame and place it elsewhere. 
B) Men and women use similar linguistic styles. 
C) Women are less likely to admit weaknesses. 
D) Women are less likely to ask clarification questions. 
E) Men are more likely to use softer voice volume to encourage persuasion and approval.

Question 20

Jill asks Jennifer to inform Debra that her job interview has been moved to 2 PM. Jennifer forgets to convey the message and, as a result, Debra misses her interview. In this situation, Debra is a victim of a _____ barrier in communication.

Accepted Answer

A) sender 
B) receiver 
C) medium 
D) decoding 
E) feedback 
A) sender 
B) receiver 
C) medium 
D) decoding 
E) feedback

Men are more likely to take ideas stated by women and claim them as their own.

Richness of media is gauged by how _____.

A(n) _____ communication style is expressive and self-enhancing without intruding on others.

Vertical communication flows among co-workers and between different work units, and its main purpose is coordination.

A difference in time-zone is a physical barrier to communication.

An assertive communication style is expressive and self-enhancing at the expense of others.

The location of where you grew up can influence how information is processed and interpreted.

Effective communication occurs when the richness of the medium is matched appropriately with the complexity of the problem or situation.

The conduit model of communication depicts communication as a pipeline in which information and meaning are transferred from person to person.

Inflated egos and arrogance act as personal barriers in the communication process.

Describe the sources of nonverbal behaviors that foster communication. Which types of nonverbal behaviors hinder communication?

A bad listener _____.

The nonverbal communication cues associated with facial expressions are consistent across different cultures.

A _____ listener makes sense of a message by first organizing specific thoughts and actions and then integrates this information by focusing on relationships among ideas.

Linguistic style influences perceptions about one's confidence, competence, and abilities.

Asynchronous communication occurs when employees in different locations and time zones work simultaneously.

Leaning forward is a nonverbal cue that communicates immediacy.

Harry is thinking about meeting Connie. He writes a text message to Connie, inviting her for a drink at the local bar. This is an example of _____.

Which of the following is true regarding the communication styles of men and women?

Jill asks Jennifer to inform Debra that her job interview has been moved to 2 PM. Jennifer forgets to convey the message and, as a result, Debra misses her interview. In this situation, Debra is a victim of a _____ barrier in communication.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 14: Communicating in the Digital Age

Men are more likely to take ideas stated by women and claim them as their own.

Richness of media is gauged by how _____.

A(n) _____ communication style is expressive and self-enhancing without intruding on others.

Vertical communication flows among co-workers and between different work units, and its main purpose is coordination.

A difference in time-zone is a physical barrier to communication.

An assertive communication style is expressive and self-enhancing at the expense of others.

The location of where you grew up can influence how information is processed and interpreted.

Effective communication occurs when the richness of the medium is matched appropriately with the complexity of the problem or situation.

The conduit model of communication depicts communication as a pipeline in which information and meaning are transferred from person to person.

Inflated egos and arrogance act as personal barriers in the communication process.

Describe the sources of nonverbal behaviors that foster communication. Which types of nonverbal behaviors hinder communication?

A bad listener _____.

The nonverbal communication cues associated with facial expressions are consistent across different cultures.

A _____ listener makes sense of a message by first organizing specific thoughts and actions and then integrates this information by focusing on relationships among ideas.

Linguistic style influences perceptions about one's confidence, competence, and abilities.

Asynchronous communication occurs when employees in different locations and time zones work simultaneously.

Leaning forward is a nonverbal cue that communicates immediacy.

Harry is thinking about meeting Connie. He writes a text message to Connie, inviting her for a drink at the local bar. This is an example of _____.

Which of the following is true regarding the communication styles of men and women?

Jill asks Jennifer to inform Debra that her job interview has been moved to 2 PM. Jennifer forgets to convey the message and, as a result, Debra misses her interview. In this situation, Debra is a victim of a _____ barrier in communication.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters