Exam 4: Social Perception and Managing Diversity

What is discrimination,and what is affirmative action? Evaluate whether affirmative action programs are good or bad for organizations.Identify a specific example of the benefits or problems of affirmative action at your college.

Carrie goes out to lunch and orders a diet soda.If we consider _________,she is likely to prefer a salad for lunch.

Which of the following is not one of the recommendations to managers about reducing stereotypes?

Managers cannot be trained to reduce implicit cognition; the best that they can do is to merely recognize its importance.

There are two key situational characteristics that affect perception: the______ of the interaction,and the culture and race ______ between perceivers

Nita is the office manager at a service station.Two applicants,Max and Tim,arrive to interview for the open mechanic's position.Max's clothes are dirty,his hair is unwashed,and he doesn't make eye contact when he gives Nita his name.Tim dresses in clean jeans and a nice shirt,is shaved,and shakes Nita's hand when he introduces himself.After the interview,Keith the head mechanic,asks Nita what she thought.Both men have the skill set needed for the position.Nita recommends Tim.She is responding to her perception of

ABC Airlines hires flight attendants from diverse backgrounds and puts them through an extensive training and orientation program before they are approved to fly.In addition to learning about responding to medical issues and FAA guidelines,they also must learn the company's many rules and processes as contained in an extensive procedures and policies manual.ABC Airlines is adopting a(n)______ option for managing diversity.

Camilla,a manager,notes that Wilhelm's written reports from his hire date to the present are very thorough and accurate.Camilla is looking at

Why do recruiters use virtual interviews?

"Women have a harder time than men in being perceived as effective leaders." This statement is a(n)

Pat is applying for a new job.Which of the following will help her online "image"?

Marion,a shift supervisor,is keeping a performance diary for each of her employees.This mechanism can ______ performance appraisals.

Describe at least five possible actions from the general framework of options that can be used to address diversity issues.Which approach fully endorses the philosophy behind managing diversity?

Of the following options,which is the action to address any type of diversity issue?

At its most basic,a person's behavior can be attributed to either ______ or ______ factors.

Joe,a marketing major,believes that Mary is probably better at math than he is because she is a finance major.This is an example of a stereotype.

The self-serving bias states that we tend to

Melissa walks into her morning status meeting.She didn't have time for breakfast or even coffee.During the meeting,she is most likely to focus on

Summertime Inc.is a multinational energy company.They have an aging,experienced staff and are concerned about losing many of their senior workforce in the next five to eight years.What type of initiatives can Summertime institute to help retain some of the senior staff?

John,a mid-level manager,notices that all his subordinates are filling out their monthly reports incorrectly.He concludes that the report forms are too complicated and need to be revised.On which type of attributional information is John's decision based?