Question 1

Which of the following is identified as an emerging field from which organizational behavior is acquiring new knowledge?

Accepted Answer

A)  Industrial engineering 
B)  Information systems 
C)  Anthropology 
D)  Economics 
E)  Psychology 
A)  Industrial engineering 
B)  Information systems 
C)  Anthropology 
D)  Economics 
E)  Psychology

Question 2

According to the multiple levels of analysis anchor:

Accepted Answer

A)  organizational behavior is mainly the study of how all levels of the organizational hierarchy interact with the external environment. 
B)  OB topics typically relate to the individual, team and organizational levels of analysis. 
C)  there are eight levels of analysis that scholars should recognize when conducting OB research. 
D)  organizational events can be studied from only one level of analysis. 
E)  Our understanding of organizational behavior increases with the level of mathematical analysis applied to create the models. 
A)  organizational behavior is mainly the study of how all levels of the organizational hierarchy interact with the external environment. 
B)  OB topics typically relate to the individual, team and organizational levels of analysis. 
C)  there are eight levels of analysis that scholars should recognize when conducting OB research. 
D)  organizational events can be studied from only one level of analysis. 
E)  Our understanding of organizational behavior increases with the level of mathematical analysis applied to create the models.

Question 3

Two organizational behavior students are debating the idea that many OB theories are contingency-oriented.One student believes that every OB theory should be contingency-oriented.The other student disagrees,saying that most theories should try to be universal.Evaluate both positions and provide your opinion on this issue.

Accepted Answer

(Note: This is similar to end-of-chapter

Question 4

Globalization occurs when an organization:

Accepted Answer

A)  extends its activities to other parts of the world. 
B)  serves diverse customers within the firm's home country. 
C)  has a diverse workforce within the firm's home country. 
D)  does all of the above. 
E)  does only 'B' and 'C'. 
A)  extends its activities to other parts of the world. 
B)  serves diverse customers within the firm's home country. 
C)  has a diverse workforce within the firm's home country. 
D)  does all of the above. 
E)  does only 'B' and 'C'.

Question 5

Comment on the accuracy of the following statement: 'Without employees,an organization has no organizational memory.'

Accepted Answer

This statement is generally FALSE: An or

Question 6

Eastern University performs a daily computer search through newspaper articles to identify any articles about the university or its faculty members.University administrators use this information to receive feedback about how the public reacts to university activities.In knowledge management,searching for newspaper articles and other external writing about the organization is mainly a form of:

Accepted Answer

A)  knowledge acquisition 
B)  communities of practice 
C)  organizational unlearning 
D)  knowledge sharing 
E)  documentation 
A)  knowledge acquisition 
B)  communities of practice 
C)  organizational unlearning 
D)  knowledge sharing 
E)  documentation

Question 7

Workforce diversity:

Accepted Answer

A)  includes the entry of younger people in the workforce. 
B)  can potentially improve decision making and team performance in organizations. 
C)  is increasing in the United States. 
D)  includes the increasing proportion of women in the workforce. 
E)  all of the above. 
A)  includes the entry of younger people in the workforce. 
B)  can potentially improve decision making and team performance in organizations. 
C)  is increasing in the United States. 
D)  includes the increasing proportion of women in the workforce. 
E)  all of the above.

Question 8

Psychology and sociology have contributed many theories and concepts to the field of organizational behavior.

Accepted Answer

A) True 
 B)False

Question 9

Evidence indicates that applying organizational behavior knowledge tends to improve the organization's financial performance.

Accepted Answer

A) True 
 B)False

Question 10

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

Accepted Answer

A)  relationship capital 
B)  experimentation 
C)  knowledge sharing 
D)  documentation 
E)  organizational unlearning 
A)  relationship capital 
B)  experimentation 
C)  knowledge sharing 
D)  documentation 
E)  organizational unlearning

Question 11

According to the systems perspective,most organizations have one working part rather than many sub-components.

Accepted Answer

A) True 
 B)False

Question 12

Stakeholders include:

Accepted Answer

A)  shareholders 
B)  employees 
C)  suppliers 
D)  governments 
E)  all of the above 
A)  shareholders 
B)  employees 
C)  suppliers 
D)  governments 
E)  all of the above

Question 13

Comment on the accuracy of the following statement: 'An important objective in knowledge management is to ensure that intellectual capital is stored and preserved.'

Accepted Answer

This statement is mostly,but not complet

Question 14

Organizations should 'unlearn':

Accepted Answer

A)  in many situations involving organizational change. 
B)  whenever new knowledge is brought into the organization. 
C)  whenever the organization shifts from communities of practice to experimentation in the knowledge acquisition process. 
D)  all of the above. 
E)  none of the above. 
A)  in many situations involving organizational change. 
B)  whenever new knowledge is brought into the organization. 
C)  whenever the organization shifts from communities of practice to experimentation in the knowledge acquisition process. 
D)  all of the above. 
E)  none of the above.

Question 15

Absorptive capacity refers to how easily the field of organizational behavior can bring in new knowledge from other fields of study.

Accepted Answer

A) True 
 B)False

Question 16

Companies 'manage' knowledge by:

Accepted Answer

A)  extracting information and ideas from the external environment and through experimentation. 
B)  ensuring that knowledge is shared throughout the organization. 
C)  ensuring that employees effectively use the knowledge available to them. 
D)  all of the above. 
E)  doing only 'B' and 'C'. 
A)  extracting information and ideas from the external environment and through experimentation. 
B)  ensuring that knowledge is shared throughout the organization. 
C)  ensuring that employees effectively use the knowledge available to them. 
D)  all of the above. 
E)  doing only 'B' and 'C'.

Question 17

Which of these statements is consistent with the five anchors of organizational behavior?

Accepted Answer

A)  Organizational behavior theories must apply universally to every situation. 
B)  Organizations are like machines that operate independently of their external environment. 
C)  Each OB topic relates to only one level of analysis. 
D)  The field of organizational behavior should rely on other disciplines for some of its theory development. 
E)  None of these statements is consistent with the OB anchors. 
A)  Organizational behavior theories must apply universally to every situation. 
B)  Organizations are like machines that operate independently of their external environment. 
C)  Each OB topic relates to only one level of analysis. 
D)  The field of organizational behavior should rely on other disciplines for some of its theory development. 
E)  None of these statements is consistent with the OB anchors.

Question 18

The triple bottom line philosophy says that:

Accepted Answer

A)  companies should pay three times more attention to profits than to employee wellbeing. 
B)  the main goal of all companies is to satisfy the needs of three groups: employees, shareholders, and suppliers. 
C)  business success increases by having three times more contingent workers than permanent employees. 
D)  companies should pay attention to local, national, and global customers. 
E)  companies should try to support the economic, social, and environmental spheres of sustainability. 
A)  companies should pay three times more attention to profits than to employee wellbeing. 
B)  the main goal of all companies is to satisfy the needs of three groups: employees, shareholders, and suppliers. 
C)  business success increases by having three times more contingent workers than permanent employees. 
D)  companies should pay attention to local, national, and global customers. 
E)  companies should try to support the economic, social, and environmental spheres of sustainability.

Question 19

The contingency anchor in organizational behavior suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Accepted Answer

A) True 
 B)False

Question 20

Organizational behavior knowledge:

Accepted Answer

A)  originates mainly from models developed in chemistry and other natural sciences. 
B)  accurately predicts how anyone will behave in any situation. 
C)  is more appropriate for people who work in computer science than in marketing. 
D)  helps us to understand, predict and influence the behaviors of others in organizational settings. 
E)  does none of the above. 
A)  originates mainly from models developed in chemistry and other natural sciences. 
B)  accurately predicts how anyone will behave in any situation. 
C)  is more appropriate for people who work in computer science than in marketing. 
D)  helps us to understand, predict and influence the behaviors of others in organizational settings. 
E)  does none of the above.

Which of the following is identified as an emerging field from which organizational behavior is acquiring new knowledge?

According to the multiple levels of analysis anchor:

Globalization occurs when an organization:

Comment on the accuracy of the following statement: 'Without employees,an organization has no organizational memory.'

Workforce diversity:

Psychology and sociology have contributed many theories and concepts to the field of organizational behavior.

Evidence indicates that applying organizational behavior knowledge tends to improve the organization's financial performance.

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

According to the systems perspective,most organizations have one working part rather than many sub-components.

Stakeholders include:

Comment on the accuracy of the following statement: 'An important objective in knowledge management is to ensure that intellectual capital is stored and preserved.'

Organizations should 'unlearn':

Absorptive capacity refers to how easily the field of organizational behavior can bring in new knowledge from other fields of study.

Companies 'manage' knowledge by:

Which of these statements is consistent with the five anchors of organizational behavior?

The triple bottom line philosophy says that:

The contingency anchor in organizational behavior suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Organizational behavior knowledge:

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Which of the following is identified as an emerging field from which organizational behavior is acquiring new knowledge?

According to the multiple levels of analysis anchor:

Globalization occurs when an organization:

Comment on the accuracy of the following statement: 'Without employees,an organization has no organizational memory.'

Workforce diversity:

Psychology and sociology have contributed many theories and concepts to the field of organizational behavior.

Evidence indicates that applying organizational behavior knowledge tends to improve the organization's financial performance.

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

According to the systems perspective,most organizations have one working part rather than many sub-components.

Stakeholders include:

Comment on the accuracy of the following statement: 'An important objective in knowledge management is to ensure that intellectual capital is stored and preserved.'

Organizations should 'unlearn':

Absorptive capacity refers to how easily the field of organizational behavior can bring in new knowledge from other fields of study.

Companies 'manage' knowledge by:

Which of these statements is consistent with the five anchors of organizational behavior?

The triple bottom line philosophy says that:

The contingency anchor in organizational behavior suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Organizational behavior knowledge:

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters