Question 1

Organizations have a dynamic capability when they are able to change their outputs and transformational process that produce those outputs.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following relates to the conceptual anchor that organizations are open systems?

Accepted Answer

A)  The organization adjusts its services to satisfy changing consumer demand. 
B)  The organization finds a substitute resource in anticipation of a future shortage of the resource previously used to manufacture the product. 
C)  Production and sales employees coordinate their work activities to provide a more efficient work process. 
D)  The organization changes its products to suit customer needs. 
E)  All of the above. 
A)  The organization adjusts its services to satisfy changing consumer demand. 
B)  The organization finds a substitute resource in anticipation of a future shortage of the resource previously used to manufacture the product. 
C)  Production and sales employees coordinate their work activities to provide a more efficient work process. 
D)  The organization changes its products to suit customer needs. 
E)  All of the above.

Question 3

Free agents are contingent workers who:

Accepted Answer

A)  usually want permanent employment and have the high demand skills to get that type of work. 
B)  lack skills and would rather stay out of the labor force if they were independently wealthy. 
C)  possess values skills and do not seek permanent employment. 
D)  lack experience and are unwilling or unable to abide by the confined work schedules. 
E)  work only in part-time positions as 'on-call' staff. 
A)  usually want permanent employment and have the high demand skills to get that type of work. 
B)  lack skills and would rather stay out of the labor force if they were independently wealthy. 
C)  possess values skills and do not seek permanent employment. 
D)  lack experience and are unwilling or unable to abide by the confined work schedules. 
E)  work only in part-time positions as 'on-call' staff.

Question 4

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Accepted Answer

A) True 
 B)False

Question 5

Globalization has increased the importance of values in the workplace.

Accepted Answer

A) True 
 B)False

Question 6

Social entities are called organizations only when their members have complete agreement on the goals they want to achieve.

Accepted Answer

A) True 
 B)False

Question 7

Scholars have been studying organizational behavior since the days of Greek philosophers.

Accepted Answer

A) True 
 B)False

Question 8

Organizational behavior knowledge helps us to understand,predict and influence organizational events.

Accepted Answer

A) True 
 B)False

Question 9

An organization's absorptive capacity refers to:

Accepted Answer

A)  its ability to hire more people without moving to new offices. 
B)  its level of current knowledge so it can bring in new knowledge from the environment. 
C)  its ethical standards in the local community. 
D)  its diversity along the primary dimension. 
E)  its ability to conduct business through virtual work. 
A)  its ability to hire more people without moving to new offices. 
B)  its level of current knowledge so it can bring in new knowledge from the environment. 
C)  its ethical standards in the local community. 
D)  its diversity along the primary dimension. 
E)  its ability to conduct business through virtual work.

Question 10

Virtual work:

Accepted Answer

A)  is more common in Canada than in the United States. 
B)  occurs when job applicants are asked to pretend they are performing the job in the interview setting in order to determine their ability to perform that work. 
C)  tends to improve an employee's social involvement in the organization. 
D)  can occur when employees work temporarily in a client's office. 
E)  is none of the above. 
A)  is more common in Canada than in the United States. 
B)  occurs when job applicants are asked to pretend they are performing the job in the interview setting in order to determine their ability to perform that work. 
C)  tends to improve an employee's social involvement in the organization. 
D)  can occur when employees work temporarily in a client's office. 
E)  is none of the above.

Question 11

As part of the knowledge management process,experimentation mainly affects:

Accepted Answer

A)  measuring intellectual capital 
B)  knowledge acquisition 
C)  organizational memory 
D)  knowledge sharing 
E)  unlearning 
A)  measuring intellectual capital 
B)  knowledge acquisition 
C)  organizational memory 
D)  knowledge sharing 
E)  unlearning

Question 12

Which of the following is included in the systems model of organizations?

Accepted Answer

A)  Inputs 
B)  Subsystems 
C)  Outputs 
D)  Feedback from the environment 
E)  All of the above 
A)  Inputs 
B)  Subsystems 
C)  Outputs 
D)  Feedback from the environment 
E)  All of the above

Question 13

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

Accepted Answer

A)  Contingency anchor 
B)  Grounded theory 
C)  Open systems anchor 
D)  Virtual teams 
E)  Network organizations 
A)  Contingency anchor 
B)  Grounded theory 
C)  Open systems anchor 
D)  Virtual teams 
E)  Network organizations

Question 14

Which of the following statements about the field of organizational behavior is FALSE?

Accepted Answer

A)  OB is the study of what people think, feel and do in and around organizations. 
B)  OB emerged as a distinct field of inquiry in the 1940s. 
C)  OB is a self-contained discipline, independent of other disciplines. 
D)  OB theories are usually tested using the scientific method. 
E)  Many OB theories are contingency-oriented. 
A)  OB is the study of what people think, feel and do in and around organizations. 
B)  OB emerged as a distinct field of inquiry in the 1940s. 
C)  OB is a self-contained discipline, independent of other disciplines. 
D)  OB theories are usually tested using the scientific method. 
E)  Many OB theories are contingency-oriented.

Question 15

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Accepted Answer

A) True 
 B)False

Question 16

In order for something to be called an organization it must have buildings and equipment.

Accepted Answer

A) True 
 B)False

Question 17

According to the author Organizational Behavior,organizational behavior knowledge:

Accepted Answer

A)  should never be used to influence the behavior of other people. 
B)  should be used mostly by managers and senior executives. 
C)  should never replace your commonsense knowledge about how organizations work. 
D)  is relevant to everyone who works in organizations. 
E)  both 'A' and 'B'. 
A)  should never be used to influence the behavior of other people. 
B)  should be used mostly by managers and senior executives. 
C)  should never replace your commonsense knowledge about how organizations work. 
D)  is relevant to everyone who works in organizations. 
E)  both 'A' and 'B'.

Question 18

Organizational behavior scholars use which of the following to discover knowledge?

Accepted Answer

A)  They use the scientific method. 
B)  They systematically collect data. 
C)  They use grounded theory to examine qualitative data. 
D)  They do all of the above. 
E)  They do none of the above. 
A)  They use the scientific method. 
B)  They systematically collect data. 
C)  They use grounded theory to examine qualitative data. 
D)  They do all of the above. 
E)  They do none of the above.

Question 19

A courier service laid off a large percentage of its production staff during last year's recession.These low-skilled employees performed routine tasks filling orders.The company now wants to rehire them.However,most of the unskilled employees have since found employment in other companies and industries.Do you think the courier company lost much organizational memory in this situation? Explain your answer.

Accepted Answer

Organizational memory refers to the stor

Question 20

Industrial engineering is one of the few disciplines that have not made any contribution to organizational behavior knowledge.

Accepted Answer

A) True 
 B)False

Organizations have a dynamic capability when they are able to change their outputs and transformational process that produce those outputs.

Which of the following relates to the conceptual anchor that organizations are open systems?

Free agents are contingent workers who:

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Globalization has increased the importance of values in the workplace.

Social entities are called organizations only when their members have complete agreement on the goals they want to achieve.

Scholars have been studying organizational behavior since the days of Greek philosophers.

Organizational behavior knowledge helps us to understand,predict and influence organizational events.

An organization's absorptive capacity refers to:

Virtual work:

As part of the knowledge management process,experimentation mainly affects:

Which of the following is included in the systems model of organizations?

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

Which of the following statements about the field of organizational behavior is FALSE?

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

In order for something to be called an organization it must have buildings and equipment.

According to the author Organizational Behavior,organizational behavior knowledge:

Organizational behavior scholars use which of the following to discover knowledge?

Industrial engineering is one of the few disciplines that have not made any contribution to organizational behavior knowledge.

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Organizations have a dynamic capability when they are able to change their outputs and transformational process that produce those outputs.

Which of the following relates to the conceptual anchor that organizations are open systems?

Free agents are contingent workers who:

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Globalization has increased the importance of values in the workplace.

Social entities are called organizations only when their members have complete agreement on the goals they want to achieve.

Scholars have been studying organizational behavior since the days of Greek philosophers.

Organizational behavior knowledge helps us to understand,predict and influence organizational events.

An organization's absorptive capacity refers to:

Virtual work:

As part of the knowledge management process,experimentation mainly affects:

Which of the following is included in the systems model of organizations?

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

Which of the following statements about the field of organizational behavior is FALSE?

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

In order for something to be called an organization it must have buildings and equipment.

According to the author Organizational Behavior,organizational behavior knowledge:

Organizational behavior scholars use which of the following to discover knowledge?

Industrial engineering is one of the few disciplines that have not made any contribution to organizational behavior knowledge.

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters