Question 1

Cross-functional groups that operate across space,time and organizational boundaries are most commonly called:

Accepted Answer

A)  functional teams. 
B)  virtual teams. 
C)  multicultural teams. 
D)  contingent teams. 
E)  non-existent teams. 
A)  functional teams. 
B)  virtual teams. 
C)  multicultural teams. 
D)  contingent teams. 
E)  non-existent teams.

Question 2

Intellectual capital represents the stock of knowledge held by an organization.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following would NOT be a contingent worker?

Accepted Answer

A)  A full-time, permanent employee whose future promotions are contingent on good performance in the current job. 
B)  An information systems professional contracted for a fixed time by the organization to implement a new computer network. 
C)  Maintenance people who work for a maintenance service company and are assigned to a specific client. 
D)  A nurse who is employed part-time by a hospital and works 'on-call'--that is, works only when called in. 
E)  A salesperson hired by a department store only for the four weeks around Christmas. 
A)  A full-time, permanent employee whose future promotions are contingent on good performance in the current job. 
B)  An information systems professional contracted for a fixed time by the organization to implement a new computer network. 
C)  Maintenance people who work for a maintenance service company and are assigned to a specific client. 
D)  A nurse who is employed part-time by a hospital and works 'on-call'--that is, works only when called in. 
E)  A salesperson hired by a department store only for the four weeks around Christmas.

Question 4

Which of the following is a form of knowledge acquisition?

Accepted Answer

A)  Hiring job applicants. 
B)  Research and development. 
C)  Information sessions where employees describe to colleagues unique incidents involving customers. 
D)  All of the above. 
E)  'A' and 'B' only. 
A)  Hiring job applicants. 
B)  Research and development. 
C)  Information sessions where employees describe to colleagues unique incidents involving customers. 
D)  All of the above. 
E)  'A' and 'B' only.

Question 5

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

Accepted Answer

A) True 
 B)False

Question 6

Successful organizations never 'unlearn' knowledge that they have previously gained.

Accepted Answer

A) True 
 B)False

Question 7

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Accepted Answer

A) True 
 B)False

Question 8

Contingent work is any employment arrangement where the individual's pay is contingent on the amount of output produced.

Accepted Answer

A) True 
 B)False

Question 9

As organizations grow,they tend to develop more subsystems and relationships among them become more complex.

Accepted Answer

A) True 
 B)False

Question 10

What effect does teleworking have in the workplace?

Accepted Answer

A)  Teleworking tends to improve the teleworker's work/life balance. 
B)  Teleworking forces corporate leaders to evaluate employees more for their work results rather than their 'face time'. 
C)  Under some circumstances, teleworking increases the teleworker's productivity. 
D)  Teleworking increases the risk that employees feel socially isolated form each other. 
E)  Teleworking has all of the above effects. 
A)  Teleworking tends to improve the teleworker's work/life balance. 
B)  Teleworking forces corporate leaders to evaluate employees more for their work results rather than their 'face time'. 
C)  Under some circumstances, teleworking increases the teleworker's productivity. 
D)  Teleworking increases the risk that employees feel socially isolated form each other. 
E)  Teleworking has all of the above effects.

Question 11

One reason why workplace values have become more important is that employees increasingly value command-and-control direct supervision.

Accepted Answer

A) True 
 B)False

Question 12

Organizational behavior views organizations as:

Accepted Answer

A)  non-systems. 
B)  a single unitary subsystem. 
C)  open systems. 
D)  closed systems. 
E)  none of the above. 
A)  non-systems. 
B)  a single unitary subsystem. 
C)  open systems. 
D)  closed systems. 
E)  none of the above.

Question 13

Stable,long-lasting beliefs about what is important in a variety of situations are:

Accepted Answer

A)  called intellectual capital. 
B)  the foundations of the open systems anchor. 
C)  the main reason why virtual teams fail. 
D)  rarely studied in the field of organizational behavior. 
E)  called values. 
A)  called intellectual capital. 
B)  the foundations of the open systems anchor. 
C)  the main reason why virtual teams fail. 
D)  rarely studied in the field of organizational behavior. 
E)  called values.

Question 14

Which of the following statements is FALSE?

Accepted Answer

A)  Employment relationships are shifting towards the idea that companies must provide employees a high degree of job security, possibly even a job for life. 
B)  Generation-X employees bring somewhat different values and needs to the workplace than those of baby boomers. 
C)  The workforce is becoming more diverse. 
D)  Successful firms increasingly rely on values rather than direct supervision to guide employee decisions and behavior. 
E)  Work/life balance is becoming a "must have" condition in the employment relationship. 
A)  Employment relationships are shifting towards the idea that companies must provide employees a high degree of job security, possibly even a job for life. 
B)  Generation-X employees bring somewhat different values and needs to the workplace than those of baby boomers. 
C)  The workforce is becoming more diverse. 
D)  Successful firms increasingly rely on values rather than direct supervision to guide employee decisions and behavior. 
E)  Work/life balance is becoming a "must have" condition in the employment relationship.

Question 15

A technology company wants to move into the field of wireless communications.Unfortunately,few of its employees know enough about the basic technology to acquire emerging knowledge about that field or to launch a separate business unit to enter that market.With respect to learning about wireless technology knowledge,this organization has:

Accepted Answer

A)  too much virtual work. 
B)  high intellectual capital. 
C)  high human capital but low relationship capital. 
D)  too much of an open system. 
E)  low absorptive capacity. 
A)  too much virtual work. 
B)  high intellectual capital. 
C)  high human capital but low relationship capital. 
D)  too much of an open system. 
E)  low absorptive capacity.

Question 16

Contingent work allows companies to more closely match the employment levels to product or service demand.

Accepted Answer

A) True 
 B)False

Question 17

The "triple bottom line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

Accepted Answer

A) True 
 B)False

Question 18

Intellectual capital consists of:

Accepted Answer

A)  knowledge that employees possess and generate. 
B)  the knowledge captured in an organization's systems and structures. 
C)  the value that customers provide to the organization. 
D)  all of the above. 
E)  'A' and 'B' only. 
A)  knowledge that employees possess and generate. 
B)  the knowledge captured in an organization's systems and structures. 
C)  the value that customers provide to the organization. 
D)  all of the above. 
E)  'A' and 'B' only.

Cross-functional groups that operate across space,time and organizational boundaries are most commonly called:

Intellectual capital represents the stock of knowledge held by an organization.

Which of the following would NOT be a contingent worker?

Which of the following is a form of knowledge acquisition?

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

Successful organizations never 'unlearn' knowledge that they have previously gained.

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Contingent work is any employment arrangement where the individual's pay is contingent on the amount of output produced.

As organizations grow,they tend to develop more subsystems and relationships among them become more complex.

What effect does teleworking have in the workplace?

One reason why workplace values have become more important is that employees increasingly value command-and-control direct supervision.

Organizational behavior views organizations as:

Stable,long-lasting beliefs about what is important in a variety of situations are:

Which of the following statements is FALSE?

Contingent work allows companies to more closely match the employment levels to product or service demand.

The "triple bottom line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

Intellectual capital consists of:

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Cross-functional groups that operate across space,time and organizational boundaries are most commonly called:

Intellectual capital represents the stock of knowledge held by an organization.

Which of the following would NOT be a contingent worker?

Which of the following is a form of knowledge acquisition?

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

Successful organizations never 'unlearn' knowledge that they have previously gained.

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Contingent work is any employment arrangement where the individual's pay is contingent on the amount of output produced.

As organizations grow,they tend to develop more subsystems and relationships among them become more complex.

What effect does teleworking have in the workplace?

One reason why workplace values have become more important is that employees increasingly value command-and-control direct supervision.

Organizational behavior views organizations as:

Stable,long-lasting beliefs about what is important in a variety of situations are:

Which of the following statements is FALSE?

Contingent work allows companies to more closely match the employment levels to product or service demand.

The "triple bottom line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

Intellectual capital consists of:

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters