Exam 1: Managers and Managing

_____ is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors.

SkyGen, an airlines company, appointed an engineer to be the link between the company's R&D department and the government contractor who is sponsoring the designing and prototyping of a new fighter airplane. According to Mintzberg, the engineer appointed by SkyGen to be the link between the company's R&D department and the government contractor is playing the role of a _____.

Jack Sprouts Inc. is a company based in Riverdale that markets canned vegetables. In recent years, Jack Sprouts' business has declined considerably owing to a weak focus on quality. Holding the managers responsible for the declining sales figures, the CEO of Jack Sprouts decided to lay off those who lacked effectiveness and were inefficient. Who among the following is most likely to be laid off by Jack Sprouts' CEO?

Daniel, a manager at Joe's Fish Shack, monitors the performance of workers in his department to check if the quality of their work is meeting the performance standards of the company. In doing so, which managerial task is Daniel performing?

Restructuring cannot be accomplished by reducing levels in the hierarchy.

The ability to distinguish between the cause and the effect of a problem in an organization is an important part of the technical skills of a manager.

_____ involves encouraging all employees to perform at a high level to help the organization achieve its vision and goals.

The four building blocks of _____ are superior efficiency; quality; speed, flexibility, and innovation; and responsiveness to customers.

The general ability to understand, alter, lead, and control the behavior of other workers is a _____ skill.

A group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities is known as a:

First-line managers typically supervise middle managers.

The measure of the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals is known as _____.

Which of the following is true of top managers?

Robert is the product manager at Digital Digs, LLC, a company that manufactures computer accessories. He is known for his effectiveness and efficiency, qualities that are highly regarded in the company where he works. Which of the following can be fittingly inferred with regard to Digital Digs?

First-line managers are unlikely to be affected by restructuring.

During the planning process, managers lay out the lines of authority and responsibility between different individuals and groups.

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n) _____.

Which of the following does planning involve in an organization?

A company with a high level of efficiency and low level of effectiveness is most likely to produce:

An outcome of the controlling function should be the ability to measure the organization's performance accurately.