Question 1

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

Accepted Answer

A) True 
 B)False

Question 2

List and briefly explain the three different kinds of managerial skills.

Accepted Answer

Conceptual skills are demonstrated in th

Question 3

Despite global competition and advances in information technology, the tasks and responsibilities of managers have undergone little change in recent years.

Accepted Answer

A) True 
 B)False

Question 4

In an interview with a television channel, the Public Relations manager of KP Oil explained what his company intended to do to tackle the threat to marine life caused by an oil spill in the Pacific Ocean. The oil spill was caused by a tanker ship accident carrying crude oil for the company. According to Mintzberg, the PR manager of KP Oil is playing the role of a _____.

Accepted Answer

A)  liaison 
B)  figurehead 
C)  leader 
D)  disseminator 
E)  spokesperson 
A)  liaison 
B)  figurehead 
C)  leader 
D)  disseminator 
E)  spokesperson

Question 5

Discuss the challenges faced by managers in today's competitive global environment.

Accepted Answer

Today's competitive global environment p

Question 6

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

Accepted Answer

A) True 
 B)False

Question 7

When a manager informs employees about changes taking place in the external and internal environments that will affect them and the organization she plays the role of a(n) _____ according to Mintzberg.

Accepted Answer

A)  entrepreneur 
B)  disseminator 
C)  disturbance handler 
D)  monitor 
E)  liaison 
A)  entrepreneur 
B)  disseminator 
C)  disturbance handler 
D)  monitor 
E)  liaison

Question 8

Briefly discuss the four principal managerial tasks.

Accepted Answer

The four principal managerial tasks are

Question 9

In which of the following managerial tasks are work relationships restructured to facilitate the interaction and cooperative efforts of organizational members, all of whom strive to achieve organizational goals?

Accepted Answer

A)  Planning 
B)  Leading 
C)  Reviewing 
D)  Controlling 
E)  Organizing 
A)  Planning 
B)  Leading 
C)  Reviewing 
D)  Controlling 
E)  Organizing

Question 10

A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price.

Accepted Answer

A) True 
 B)False

Question 11

Top managers require the least conceptual skills because their primary responsibilities are planning and organizing.

Accepted Answer

A) True 
 B)False

Question 12

Top managers are responsible for the performance of all departments.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an element of planning?

Accepted Answer

A)  Encouraging all employees to perform at a high level to help the organization achieve its vision and goals 
B)  Using power, personality, and communication skills to coordinate the activities of people and groups 
C)  Establishing alliances between different organizations to share resources and produce new goods and services 
D)  Deciding which goals the organization will pursue and what strategies will achieve those goals 
E)  Organizing people into departments according to the kinds of job-specific tasks they perform 
A)  Encouraging all employees to perform at a high level to help the organization achieve its vision and goals 
B)  Using power, personality, and communication skills to coordinate the activities of people and groups 
C)  Establishing alliances between different organizations to share resources and produce new goods and services 
D)  Deciding which goals the organization will pursue and what strategies will achieve those goals 
E)  Organizing people into departments according to the kinds of job-specific tasks they perform

Question 14

_____ is the managerial task that involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.

Accepted Answer

A)  Leading 
B)  Planning 
C)  Strategizing 
D)  Reviewing 
E)  Controlling 
A)  Leading 
B)  Planning 
C)  Strategizing 
D)  Reviewing 
E)  Controlling

Question 15

An organization's resources include assets such as people and their skills, know-how, and experience.

Accepted Answer

A) True 
 B)False

Question 16

Employees involved in total quality management (TQM) are responsible for finding new and better ways to perform their jobs.

Accepted Answer

A) True 
 B)False

Question 17

Oceania Unlimited Inc. is a tourism agency that offers special holiday packages in the Pacific region. Every year, as an incentive, the most efficient and effective manager in the network gets an all-expenses-paid trip to one of Oceania's islands. Which of the following managers is most likely to meet these requirements?

Accepted Answer

A)  Nico, who chooses the right goals to pursue, and spends more than he needs on resources 
B)  Karen, who chooses the right goals to pursue, and makes clever use of resources to achieve them 
C)  Douglas, who chooses the right goals to pursue and displays an overly rigid approach to planning 
D)  Barrie, who chooses unrealistic goals, and tries hard to succeed 
E)  Leo, who chooses appropriate goals, but is slow in decision making 
A)  Nico, who chooses the right goals to pursue, and spends more than he needs on resources 
B)  Karen, who chooses the right goals to pursue, and makes clever use of resources to achieve them 
C)  Douglas, who chooses the right goals to pursue and displays an overly rigid approach to planning 
D)  Barrie, who chooses unrealistic goals, and tries hard to succeed 
E)  Leo, who chooses appropriate goals, but is slow in decision making

Question 18

The outcome of the control process is:

Accepted Answer

A)  the ability to measure performance accurately and regulate organizational efficiency and effectiveness. 
B)  the ability to formulate effective business strategies and plan the allocation of resources. 
C)  the ability to attract customers by producing goods and services more cheaply than any competitor. 
D)  the ability to motivate employees to perform at a high level. 
E)  the ability to decide what organizational goals to pursue. 
A)  the ability to measure performance accurately and regulate organizational efficiency and effectiveness. 
B)  the ability to formulate effective business strategies and plan the allocation of resources. 
C)  the ability to attract customers by producing goods and services more cheaply than any competitor. 
D)  the ability to motivate employees to perform at a high level. 
E)  the ability to decide what organizational goals to pursue.

Question 19

An organization's competitive advantage does not derive from departmental skills.

Accepted Answer

A) True 
 B)False

Question 20

In _____, managers evaluate how well the organization is accomplishing its goals.

Accepted Answer

A)  leading 
B)  planning 
C)  organizing 
D)  disseminating 
E)  controlling 
A)  leading 
B)  planning 
C)  organizing 
D)  disseminating 
E)  controlling

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

List and briefly explain the three different kinds of managerial skills.

Despite global competition and advances in information technology, the tasks and responsibilities of managers have undergone little change in recent years.

Discuss the challenges faced by managers in today's competitive global environment.

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

When a manager informs employees about changes taking place in the external and internal environments that will affect them and the organization she plays the role of a(n) _____ according to Mintzberg.

Briefly discuss the four principal managerial tasks.

In which of the following managerial tasks are work relationships restructured to facilitate the interaction and cooperative efforts of organizational members, all of whom strive to achieve organizational goals?

A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price.

Top managers require the least conceptual skills because their primary responsibilities are planning and organizing.

Top managers are responsible for the performance of all departments.

Which of the following is an element of planning?

_____ is the managerial task that involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.

An organization's resources include assets such as people and their skills, know-how, and experience.

Employees involved in total quality management (TQM) are responsible for finding new and better ways to perform their jobs.

The outcome of the control process is:

An organization's competitive advantage does not derive from departmental skills.

In _____, managers evaluate how well the organization is accomplishing its goals.

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 1: Managers and Managing

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

List and briefly explain the three different kinds of managerial skills.

Despite global competition and advances in information technology, the tasks and responsibilities of managers have undergone little change in recent years.

Discuss the challenges faced by managers in today's competitive global environment.

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

When a manager informs employees about changes taking place in the external and internal environments that will affect them and the organization she plays the role of a(n) _____ according to Mintzberg.

Briefly discuss the four principal managerial tasks.

In which of the following managerial tasks are work relationships restructured to facilitate the interaction and cooperative efforts of organizational members, all of whom strive to achieve organizational goals?

A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price.

Top managers require the least conceptual skills because their primary responsibilities are planning and organizing.

Top managers are responsible for the performance of all departments.

Which of the following is an element of planning?

_____ is the managerial task that involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.

An organization's resources include assets such as people and their skills, know-how, and experience.

Employees involved in total quality management (TQM) are responsible for finding new and better ways to perform their jobs.

The outcome of the control process is:

An organization's competitive advantage does not derive from departmental skills.

In _____, managers evaluate how well the organization is accomplishing its goals.

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters