Exam 12: Building and Managing Human Resources

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The process by which managers determine the relative qualifications of job applicants for an open position is known as:

(Multiple Choice)
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A manager's evaluation of a subordinate's work that occurs twice a year and is based on measures of performance dimensions of that subordinate's job is known as a(n)_______________ appraisal.

(Multiple Choice)
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Negotiations between labor unions and managers to resolve conflicts and disputes about important issues,such as working hours,wages,working conditions,and job security,is known as ____________.

(Multiple Choice)
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Peers are the most common appraisers of performance.

(True/False)
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The arrangement of jobs into categories reflecting their relative importance to the organization and its goals,level of skills required,and other characteristics is called:

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Job analysis needs to be done for every job in an organization.

(True/False)
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Unions exist primarily because ____________.

(Multiple Choice)
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The goal of EEO is to ensure that all citizens have an equal opportunity to obtain employment regardless of their gender,race,country of origin,religion,age,or disabilities.

(True/False)
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Outsourcing has advantages and disadvantages for the organization.Discuss the advantages and disadvantages of outsourcing to an organization.

(Essay)
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The process by which managers decide on the relative qualifications of job applicants for a particular job opening is known as the recruitment process.

(True/False)
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The degree to which a test measures what it is supposed to measure is called the _______________ of the test.

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When interviewers present a job applicant with a scenario that is likely to occur on the job and ask the applicant how he/she would respond,this type of question is known as a(n)_______________ interview question.

(Multiple Choice)
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An appraisal of a subordinate by a manager in terms of that manager's perceptions of the traits,behaviors,and results produced by that subordinate is known as:

(Multiple Choice)
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The HRM process of determining whether a candidate has the potential to perform well in a specific job is a part of ____________.

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Six Sigma programs ____________.

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Managers face contemporary challenges such as managing HIV-positive employees,managing older workers,and eliminating sexual harassment.These arise out of the _______________ environment of business.

(Multiple Choice)
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The set of activities in which managers generate a pool of qualified candidates for open positions is known as:

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Tests that measure the personal characteristics of job applicants that are relevant to successful performance on the job are known as _______________ tests.

(Multiple Choice)
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Describe collective bargaining.

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In the selection process managers use the ______________ tool.

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