Question 1

Personality tests assess the degree to which job applicants have the necessary skills for successful job performance.

Accepted Answer

A) True 
 B)False

Question 2

A large publishing company contracts with a freelance writer for the task of copyediting a new manuscript,instead of hiring a full-time copyeditor.This is an example of:

Accepted Answer

A)  lateral movement. 
B)  open sourcing. 
C)  outsourcing. 
D)  job rotation. 
E)  downsizing. 
A)  lateral movement. 
B)  open sourcing. 
C)  outsourcing. 
D)  job rotation. 
E)  downsizing.

Question 3

An organization estimates the qualifications of current employees along with the qualifications of the available workers in the external job market.This is known as a demand forecast.

Accepted Answer

A) True 
 B)False

Question 4

Feedback from a performance appraisal system can serve a developmental purpose for managers.

Accepted Answer

A) True 
 B)False

Question 5

The NLRB conducts certification elections,which are held among the employees of an organization,to determine whether they want a union to represent their interests.

Accepted Answer

A) True 
 B)False

Question 6

A job applicant seeking a position in an organization is asked to furnish written letters from former supervisors about the quality of his work performance.This is known as:

Accepted Answer

A)  structured interviewing. 
B)  unstructured interviewing. 
C)  personality testing. 
D)  ability testing. 
E)  reference checking. 
A)  structured interviewing. 
B)  unstructured interviewing. 
C)  personality testing. 
D)  ability testing. 
E)  reference checking.

Question 7

All of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?" This type of question is known as a(n)_______________ interview question.

Accepted Answer

A)  unstructured 
B)  situational 
C)  personality 
D)  ad hoc 
E)  semi-structured 
A)  unstructured 
B)  situational 
C)  personality 
D)  ad hoc 
E)  semi-structured

Question 8

After creating training and development programs,managers should perform a needs assessment to determine which employees need training or development and what type of skills or knowledge they need to acquire.

Accepted Answer

A) True 
 B)False

Question 9

Benefit structure is the arrangement of jobs into categories reflecting their relative importance to the organization and its goals,levels of skill required,and other characteristics.

Accepted Answer

A) True 
 B)False

Question 10

Outsourcing of jobs works best for jobs that require problem solving and creativity.

Accepted Answer

A) True 
 B)False

Question 11

The activities in which managers engage in order to develop a pool of qualified candidates for a position are known collectively as the selection process.

Accepted Answer

A) True 
 B)False

Question 12

Behavior appraisals assess what workers are like,while trait appraisals assess what workers do on their jobs.

Accepted Answer

A) True 
 B)False

Question 13

Job changes that entail no major changes in responsibility or authority levels are known as lateral moves.

Accepted Answer

A) True 
 B)False

Question 14

The degree to which a test measures what it is supposed to measure is known as the reliability of the test.

Accepted Answer

A) True 
 B)False

Question 15

An organization reimburses managers for graduate school tuition whenever they receive a grade of A or B in management-related courses.This component of the HRM process is ___________.

Accepted Answer

A)  on-the-job training 
B)  development 
C)  orientation 
D)  role-playing 
E)  selection 
A)  on-the-job training 
B)  development 
C)  orientation 
D)  role-playing 
E)  selection

Question 16

Tests that assess the skills of a job applicant that are necessary for the successful performance of a job are known as ______________ tests.

Accepted Answer

A)  stress management 
B)  personality 
C)  structured interview 
D)  performance 
E)  ability 
A)  stress management 
B)  personality 
C)  structured interview 
D)  performance 
E)  ability

Question 17

When managers look outside their organizations and attempt to hire new employees who have not previously worked for their organization,this is known as external recruiting.

Accepted Answer

A) True 
 B)False

Question 18

In a 360-degree appraisal,a variety of people,beginning with the manager and including peers or coworkers,subordinates,superiors,and sometimes even customers or clients,appraise a manager's performance.

Accepted Answer

A) True 
 B)False

Question 19

A software firm has an opening for a software programmer.Jason,the HR manager,is making a list of all the tasks,duties,and responsibilities that make up a software programmer's job.He then lists the knowledge,skills,and abilities that a candidate should posses in order for him/her to perform the job.This is the process of developing a job ____________.

Accepted Answer

A)  hypothesis 
B)  validation 
C)  utilization 
D)  design 
E)  analysis 
A)  hypothesis 
B)  validation 
C)  utilization 
D)  design 
E)  analysis

Question 20

A manager requires all applicants for a secretarial position to type a 1,000-word report to determine their error rate and typing speed.This is an example of a _________________________ test.

Accepted Answer

A)  personality 
B)  physical ability 
C)  role-playing 
D)  performance 
E)  stress management 
A)  personality 
B)  physical ability 
C)  role-playing 
D)  performance 
E)  stress management

Personality tests assess the degree to which job applicants have the necessary skills for successful job performance.

A large publishing company contracts with a freelance writer for the task of copyediting a new manuscript,instead of hiring a full-time copyeditor.This is an example of:

An organization estimates the qualifications of current employees along with the qualifications of the available workers in the external job market.This is known as a demand forecast.

Feedback from a performance appraisal system can serve a developmental purpose for managers.

The NLRB conducts certification elections,which are held among the employees of an organization,to determine whether they want a union to represent their interests.

A job applicant seeking a position in an organization is asked to furnish written letters from former supervisors about the quality of his work performance.This is known as:

All of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?" This type of question is known as a(n)_______________ interview question.

After creating training and development programs,managers should perform a needs assessment to determine which employees need training or development and what type of skills or knowledge they need to acquire.

Benefit structure is the arrangement of jobs into categories reflecting their relative importance to the organization and its goals,levels of skill required,and other characteristics.

Outsourcing of jobs works best for jobs that require problem solving and creativity.

The activities in which managers engage in order to develop a pool of qualified candidates for a position are known collectively as the selection process.

Behavior appraisals assess what workers are like,while trait appraisals assess what workers do on their jobs.

Job changes that entail no major changes in responsibility or authority levels are known as lateral moves.

The degree to which a test measures what it is supposed to measure is known as the reliability of the test.

An organization reimburses managers for graduate school tuition whenever they receive a grade of A or B in management-related courses.This component of the HRM process is ___________.

Tests that assess the skills of a job applicant that are necessary for the successful performance of a job are known as ______________ tests.

When managers look outside their organizations and attempt to hire new employees who have not previously worked for their organization,this is known as external recruiting.

In a 360-degree appraisal,a variety of people,beginning with the manager and including peers or coworkers,subordinates,superiors,and sometimes even customers or clients,appraise a manager's performance.

A manager requires all applicants for a secretarial position to type a 1,000-word report to determine their error rate and typing speed.This is an example of a _________________________ test.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 12: Building and Managing Human Resources

Personality tests assess the degree to which job applicants have the necessary skills for successful job performance.

A large publishing company contracts with a freelance writer for the task of copyediting a new manuscript,instead of hiring a full-time copyeditor.This is an example of:

An organization estimates the qualifications of current employees along with the qualifications of the available workers in the external job market.This is known as a demand forecast.

Feedback from a performance appraisal system can serve a developmental purpose for managers.

The NLRB conducts certification elections,which are held among the employees of an organization,to determine whether they want a union to represent their interests.

A job applicant seeking a position in an organization is asked to furnish written letters from former supervisors about the quality of his work performance.This is known as:

All of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?" This type of question is known as a(n)_______________ interview question.

After creating training and development programs,managers should perform a needs assessment to determine which employees need training or development and what type of skills or knowledge they need to acquire.

Benefit structure is the arrangement of jobs into categories reflecting their relative importance to the organization and its goals,levels of skill required,and other characteristics.

Outsourcing of jobs works best for jobs that require problem solving and creativity.

The activities in which managers engage in order to develop a pool of qualified candidates for a position are known collectively as the selection process.

Behavior appraisals assess what workers are like,while trait appraisals assess what workers do on their jobs.

Job changes that entail no major changes in responsibility or authority levels are known as lateral moves.

The degree to which a test measures what it is supposed to measure is known as the reliability of the test.

An organization reimburses managers for graduate school tuition whenever they receive a grade of A or B in management-related courses.This component of the HRM process is ___________.

Tests that assess the skills of a job applicant that are necessary for the successful performance of a job are known as ______________ tests.

When managers look outside their organizations and attempt to hire new employees who have not previously worked for their organization,this is known as external recruiting.

In a 360-degree appraisal,a variety of people,beginning with the manager and including peers or coworkers,subordinates,superiors,and sometimes even customers or clients,appraise a manager's performance.

A manager requires all applicants for a secretarial position to type a 1,000-word report to determine their error rate and typing speed.This is an example of a _________________________ test.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters