Question 1

Define job satisfaction and discuss why it is so important for managers to be satisfied with their jobs.

Accepted Answer

Job satisfaction is the collection of fe

Question 2

Stories (only factual)about organizational heroes and villains and their actions provide important clues about values and norms.

Accepted Answer

A) True 
 B)False

Question 3

________________ guide how the organization and its members achieve organizational goals.

Accepted Answer

A)  Attitudes 
B)  Emotions 
C)  Moods 
D)  Instrumental values 
E)  Terminal values 
A)  Attitudes 
B)  Emotions 
C)  Moods 
D)  Instrumental values 
E)  Terminal values

Question 4

The collection of feelings and beliefs that managers have about their current jobs is referred to as:

Accepted Answer

A)  organizational citizenship behavior. 
B)  job satisfaction. 
C)  organizational culture. 
D)  organizational commitment. 
E)  emotional intelligence. 
A)  organizational citizenship behavior. 
B)  job satisfaction. 
C)  organizational culture. 
D)  organizational commitment. 
E)  emotional intelligence.

Question 5

As a manager,Nancy is known in the company as a risk-taker and an innovator.Nancy is:

Accepted Answer

A)  high on introversion. 
B)  low on agreeableness. 
C)  high on openness to experience. 
D)  high on negative affectivity. 
E)  high on conscientiousness. 
A)  high on introversion. 
B)  low on agreeableness. 
C)  high on openness to experience. 
D)  high on negative affectivity. 
E)  high on conscientiousness.

Question 6

In Dave's Steel Manufacturing Co. ,new employees go through a short orientation process after their induction.During this process,they are told about the organization and its history,values,jargon,culture,and procedures.They are then introduced to their work group,the specific people they would work with,informed about their own role in the organization,the skills needed to do their job,and both formal procedures and informal norms.This is an example of organizational:

Accepted Answer

A)  controlling. 
B)  planning. 
C)  socialization. 
D)  agreeableness. 
E)  conscientiousness. 
A)  controlling. 
B)  planning. 
C)  socialization. 
D)  agreeableness. 
E)  conscientiousness.

Question 7

Edward,a manager at Real Corp. ,is a very positive individual.He rarely exhibits adverse emotions or moods and is always optimistic about himself and others.It can be said that Edward is:

Accepted Answer

A)  low on negative affectivity. 
B)  low on agreeableness. 
C)  high on conscientiousness. 
D)  high on self-esteem. 
E)  an extravert. 
A)  low on negative affectivity. 
B)  low on agreeableness. 
C)  high on conscientiousness. 
D)  high on self-esteem. 
E)  an extravert.

Question 8

The need for ________________ is the extent to which an individual is concerned about establishing and maintaining good interpersonal relations,being liked,and having the people around him/her get along with one another.

Accepted Answer

A)  power 
B)  self-esteem 
C)  conscientiousness 
D)  achievement 
E)  affiliation 
A)  power 
B)  self-esteem 
C)  conscientiousness 
D)  achievement 
E)  affiliation

Question 9

The formal events that recognize incidents of importance to the organization as a whole and to specific employees are known as:

Accepted Answer

A)  values. 
B)  rituals. 
C)  stories. 
D)  rites. 
E)  norms. 
A)  values. 
B)  rituals. 
C)  stories. 
D)  rites. 
E)  norms.

Question 10

Managers who are ________________ appear to lack direction and self-discipline.

Accepted Answer

A)  low on negative affectivity 
B)  low on conscientiousness 
C)  low on agreeableness 
D)  extraverts 
E)  optimists 
A)  low on negative affectivity 
B)  low on conscientiousness 
C)  low on agreeableness 
D)  extraverts 
E)  optimists

Question 11

Every year on the Saturday prior to Christmas,Smart Enterprises holds its annual holiday party.This is an example of a rite of:

Accepted Answer

A)  enhancement. 
B)  integration. 
C)  inauguration. 
D)  celebration. 
E)  passage. 
A)  enhancement. 
B)  integration. 
C)  inauguration. 
D)  celebration. 
E)  passage.

Question 12

Managers who are low on extraversion are not efficient even in jobs that require very little social interaction.

Accepted Answer

A) True 
 B)False

Question 13

A personal conviction about lifelong goals or objectives is called a terminal value.

Accepted Answer

A) True 
 B)False

Question 14

Unwritten,informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group are known as:

Accepted Answer

A)  norms. 
B)  goals. 
C)  values. 
D)  ideologies. 
E)  rules. 
A)  norms. 
B)  goals. 
C)  values. 
D)  ideologies. 
E)  rules.

Question 15

Explain what organizational rites are.What are the different types? Give one example of each.

Accepted Answer

Rites are formal events that recognize i

Question 16

________________ is the tendency to be careful,scrupulous,and persevering.

Accepted Answer

A)  Conscientiousness 
B)  Openness to experience 
C)  Need for achievement 
D)  Agreeableness 
E)  Extraversion 
A)  Conscientiousness 
B)  Openness to experience 
C)  Need for achievement 
D)  Agreeableness 
E)  Extraversion

Question 17

Research suggests that a high need for affiliation is especially important for upper-level managers.

Accepted Answer

A) True 
 B)False

Question 18

The need for affiliation is the extent to which a manager has a strong interest in performing challenging tasks well and to meet personal standards of excellence.

Accepted Answer

A) True 
 B)False

Question 19

Explain the attraction-selection-attrition (ASA)framework.How does it help explain the formation of organizational cultures?

Accepted Answer

The attraction-selection-attrition (ASA)

Question 20

Distinguish between internal and external locus of control.

Accepted Answer

People with an internal locus of control

Define job satisfaction and discuss why it is so important for managers to be satisfied with their jobs.

Stories (only factual)about organizational heroes and villains and their actions provide important clues about values and norms.

________________ guide how the organization and its members achieve organizational goals.

The collection of feelings and beliefs that managers have about their current jobs is referred to as:

As a manager,Nancy is known in the company as a risk-taker and an innovator.Nancy is:

Edward,a manager at Real Corp. ,is a very positive individual.He rarely exhibits adverse emotions or moods and is always optimistic about himself and others.It can be said that Edward is:

The need for ________________ is the extent to which an individual is concerned about establishing and maintaining good interpersonal relations,being liked,and having the people around him/her get along with one another.

The formal events that recognize incidents of importance to the organization as a whole and to specific employees are known as:

Managers who are ________________ appear to lack direction and self-discipline.

Every year on the Saturday prior to Christmas,Smart Enterprises holds its annual holiday party.This is an example of a rite of:

Managers who are low on extraversion are not efficient even in jobs that require very little social interaction.

A personal conviction about lifelong goals or objectives is called a terminal value.

Unwritten,informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group are known as:

Explain what organizational rites are.What are the different types? Give one example of each.

________________ is the tendency to be careful,scrupulous,and persevering.

Research suggests that a high need for affiliation is especially important for upper-level managers.

The need for affiliation is the extent to which a manager has a strong interest in performing challenging tasks well and to meet personal standards of excellence.

Explain the attraction-selection-attrition (ASA)framework.How does it help explain the formation of organizational cultures?

Distinguish between internal and external locus of control.

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

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Exam 2: Values, Attitudes, Emotions, and Culture: The Manager As a Person

Define job satisfaction and discuss why it is so important for managers to be satisfied with their jobs.

Stories (only factual)about organizational heroes and villains and their actions provide important clues about values and norms.

________________ guide how the organization and its members achieve organizational goals.

The collection of feelings and beliefs that managers have about their current jobs is referred to as:

As a manager,Nancy is known in the company as a risk-taker and an innovator.Nancy is:

Edward,a manager at Real Corp. ,is a very positive individual.He rarely exhibits adverse emotions or moods and is always optimistic about himself and others.It can be said that Edward is:

The need for ________________ is the extent to which an individual is concerned about establishing and maintaining good interpersonal relations,being liked,and having the people around him/her get along with one another.

The formal events that recognize incidents of importance to the organization as a whole and to specific employees are known as:

Managers who are ________________ appear to lack direction and self-discipline.

Every year on the Saturday prior to Christmas,Smart Enterprises holds its annual holiday party.This is an example of a rite of:

Managers who are low on extraversion are not efficient even in jobs that require very little social interaction.

A personal conviction about lifelong goals or objectives is called a terminal value.

Unwritten,informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group are known as:

Explain what organizational rites are.What are the different types? Give one example of each.

________________ is the tendency to be careful,scrupulous,and persevering.

Research suggests that a high need for affiliation is especially important for upper-level managers.

The need for affiliation is the extent to which a manager has a strong interest in performing challenging tasks well and to meet personal standards of excellence.

Explain the attraction-selection-attrition (ASA)framework.How does it help explain the formation of organizational cultures?

Distinguish between internal and external locus of control.

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters