Exam 2: Values, Attitudes, Emotions, and Culture: The Manager As a Person

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What are the big five personality traits?

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The need for achievement is the extent to which an individual is concerned about establishing and maintaining good interpersonal relations,being liked,and having the people around him/her get along with one another.

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Managers who are low on openness might be an asset in certain organizations and positions.

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Max enjoys being the center of attraction during his office parties.He has excellent social skills and easily makes friends with new employees.He can rightly be said to:

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A(n)________________ value is a personal conviction about desired modes of conduct or ways of behaving.

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Organizational socialization is the process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively.

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What are the two types of personal values? Explain.

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Personality traits enhance managerial effectiveness in all situations.

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The tendency of a person to feel bad emotions and moods,to feel distressed,and to be critical of oneself and others is called:

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Emotional intelligence helps managers perform their interpersonal roles.

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Both values and norms help managers to determine and shape the organizational culture.

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Managers need an external locus of control because they are responsible for what happens in organizations.

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One of the attributes that make Anthony an excellent manager is his ability to understand the moods of his subordinates coupled with his ability to manage his own moods.Anthony has a high level of:

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The tendency to get along well with others is known as:

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Penelope is a manager with Quick Pizza.She is very good at understanding the feelings of her subordinates and takes time out for all of them.She listens to their problems,sympathizes with them,and tries her best to give them solutions regarding the same.From this information,it can be said that Penelope is:

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Organizational commitment is likely to help managers perform some of their figurehead and spokesperson roles.

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The effectiveness of managers is determined by a complex interaction between the characteristics of managers and the nature of the job and organization in which they are working.

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The personal characteristics of the founders of an organization have an important role in the creation of the organization's culture.

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A sense of accomplishment and a strong desire for equality are examples of instrumental values.

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Emotional intelligence concerns understanding and managing the moods and emotions of others but not oneself.

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