Exam 10: Managing Organizational Structure and Culture

McDonald's Corporation made a basic decision as to how to divide the tasks of the jobs of "chefs" and "food servers" in its restaurants.This was an example of:

When a group of managers from different departments is brought together to work in an organizational task force,this is known as a cross-functional team.

A manager can enrich the job of a subordinate by all the following except:

In what type of culture are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

When Taylor,the CEO for RST Consulting,began his company he had several locations around the country.Taylor decided to organize it based on the regions each facility served.What type of structure is RST consulting using?

When a manager redesigns the job of a subordinate so that the subordinate has more responsibility over his or her job,this is called:

When managers organize divisions according to the type of customer they focus on,they adopt a:

One way organizations can keep their hierarchy flat is to:

Define organizational culture.What shapes the culture?

The process by which managers establish the structure of working relationships among workers in an organization is called organizing.

A manager increases the number of tasks that a subordinate has to perform in order to attempt to make the job more interesting for the subordinate.This is called:

When people who perform similar jobs are grouped together,it is more difficult for managers to monitor and evaluate their performance.

The design of all of the departments that are contained within an organization is called the functional structure of the organization.

The number of subordinates who report directly to a manager is known as what aspect of that manager's responsibility?

A ______ strategy that is aimed at driving down costs in all functions usually fares best in a more ______ structure with more conservative norms.

Discuss five dimensions of Hackman and Oldham's job characteristics model and provide business examples of each.

Managers in different functions may find it easier to communicate and coordinate with one another when they are responsible for several different kinds of products.

______ authority allows an organization and its employees to behave in a ______ way even as the organization grows and becomes ______.

The relative authority that each manager in the organization has from the CEO down to the lowest-level manager is called the:

According to Hackman and Oldham's Job Characteristics Theory,the __________ workers feel that their work is meaningful and that they are responsible for the work outcomes,the __________ motivating the work becomes and the __________ likely the worker is to be satisfied by the work.