Question 1

Michael Dell,CEO of Dell Computers,found that in order to reduce costs,Dell needed to put the right ______ system in place.

Accepted Answer

A) control 
B) planning 
C) leading 
D) organizational 
E) monitoring 
A) control 
B) planning 
C) leading 
D) organizational 
E) monitoring A

Question 2

To increase efficiency and effectiveness,many organizations have empowered their employees and began using self-managed teams.

Accepted Answer

A) True 
 B)False  True

Question 3

When managers attempt to determine how well the organization is accomplishing its goals,this is an important aspect of:

Accepted Answer

A) leading 
B) planning 
C) organizing 
D) monitoring 
E) controlling 
A) leading 
B) planning 
C) organizing 
D) monitoring 
E) controlling E

Question 4

Most people in organizations are managers.

Accepted Answer

A) True 
 B)False

Question 5

The lower the manager's position in the organization's hierarchy,the more time this manager will spend leading and controlling first-line managers of the organization.

Accepted Answer

A) True 
 B)False

Question 6

When a manager groups workers into departments based on the tasks that they perform,this is called:

Accepted Answer

A) planning 
B) organizing 
C) leading 
D) demonstrating 
E) controlling 
A) planning 
B) organizing 
C) leading 
D) demonstrating 
E) controlling

Question 7

When we say that the top managers of an organization are responsible for the performance of all of the departments of the organization,this is another way of saying that they have:

Accepted Answer

A) restructuring responsibilities 
B) technical responsibilities 
C) global responsibilities 
D) cross-departmental responsibilities 
E) competitive responsibilities 
A) restructuring responsibilities 
B) technical responsibilities 
C) global responsibilities 
D) cross-departmental responsibilities 
E) competitive responsibilities

Question 8

Effective leadership depends on the use of:

Accepted Answer

A) power and influence 
B) authority and giving orders 
C) physical resources 
D) structure 
E) policies and procedures 
A) power and influence 
B) authority and giving orders 
C) physical resources 
D) structure 
E) policies and procedures

Question 9

The ability to understand,lead,and control the behavior of other workers is a(n)________ skill.

Accepted Answer

A) conceptual 
B) human 
C) technical 
D) controlling 
E) organizing 
A) conceptual 
B) human 
C) technical 
D) controlling 
E) organizing

Question 10

All of the following are examples of "input resources" for an organization EXCEPT:

Accepted Answer

A) labor 
B) raw materials 
C) component parts 
D) time needed to produce a given product 
E) number of units produced 
A) labor 
B) raw materials 
C) component parts 
D) time needed to produce a given product 
E) number of units produced

Question 11

A group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities is known as a:

Accepted Answer

A) divisional team 
B) self-managed team 
C) work group 
D) restructured team 
E) functional team 
A) divisional team 
B) self-managed team 
C) work group 
D) restructured team 
E) functional team

Question 12

The process of creating new products that customers want to purchase is called:

Accepted Answer

A) responsiveness 
B) TQM 
C) quality 
D) innovation 
E) restructuring 
A) responsiveness 
B) TQM 
C) quality 
D) innovation 
E) restructuring

Question 13

The ability to distinguish between the cause and the effect of a problem within an organization is an important part of the technical skills of a manager.

Accepted Answer

A) True 
 B)False

Question 14

In what order do managers typically perform the managerial functions?

Accepted Answer

A) Organizing,planning,controlling,leading 
B) Organizing,leading,planning,controlling 
C) Planning,organizing,leading,controlling 
D) Planning,organizing,controlling,leading 
E) Leading,organizing,planning,controlling 
A) Organizing,planning,controlling,leading 
B) Organizing,leading,planning,controlling 
C) Planning,organizing,leading,controlling 
D) Planning,organizing,controlling,leading 
E) Leading,organizing,planning,controlling

Question 15

Understanding management is an important path toward obtaining a job that pays well and provides an interesting and satisfying career.

Accepted Answer

A) True 
 B)False

Question 16

Explain the significance of IT with regards to empowering employees and facilitating self-managed teams.

Accepted Answer

IT expands employees' job knowledge and

Question 17

To create a highly trained and motivated workforce,as well as to avoid lawsuits,managers must establish human resource management (HRM)procedures and practices that are legal,are fair,and do not discriminate against any organizational members.This is a challenge of:

Accepted Answer

A) building competitive advantage 
B) maintaining ethical standards 
C) managing a diverse workforce 
D) building a strong bureaucratic structure 
E) practicing global crisis management 
A) building competitive advantage 
B) maintaining ethical standards 
C) managing a diverse workforce 
D) building a strong bureaucratic structure 
E) practicing global crisis management

Question 18

When managers motivate and assist workers to achieve organizational goals,this is an important aspect of:

Accepted Answer

A) planning 
B) leading 
C) strategizing 
D) controlling 
E) organizing 
A) planning 
B) leading 
C) strategizing 
D) controlling 
E) organizing

Question 19

All of the following are essential managerial functions EXCEPT:

Accepted Answer

A) leading 
B) controlling 
C) demonstrating 
D) planning 
E) organizing 
A) leading 
B) controlling 
C) demonstrating 
D) planning 
E) organizing

Question 20

At Qualico,workers are organized into quality control teams and are given the responsibility of continuously improving their performance.This is an example of:

Accepted Answer

A) MBO 
B) innovation 
C) empowerment 
D) TQM 
E) self managed teams 
A) MBO 
B) innovation 
C) empowerment 
D) TQM 
E) self managed teams

Michael Dell,CEO of Dell Computers,found that in order to reduce costs,Dell needed to put the right ______ system in place.

To increase efficiency and effectiveness,many organizations have empowered their employees and began using self-managed teams.

When managers attempt to determine how well the organization is accomplishing its goals,this is an important aspect of:

Most people in organizations are managers.

The lower the manager's position in the organization's hierarchy,the more time this manager will spend leading and controlling first-line managers of the organization.

When a manager groups workers into departments based on the tasks that they perform,this is called:

When we say that the top managers of an organization are responsible for the performance of all of the departments of the organization,this is another way of saying that they have:

Effective leadership depends on the use of:

The ability to understand,lead,and control the behavior of other workers is a(n)________ skill.

All of the following are examples of "input resources" for an organization EXCEPT:

A group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities is known as a:

The process of creating new products that customers want to purchase is called:

The ability to distinguish between the cause and the effect of a problem within an organization is an important part of the technical skills of a manager.

In what order do managers typically perform the managerial functions?

Understanding management is an important path toward obtaining a job that pays well and provides an interesting and satisfying career.

Explain the significance of IT with regards to empowering employees and facilitating self-managed teams.

To create a highly trained and motivated workforce,as well as to avoid lawsuits,managers must establish human resource management (HRM)procedures and practices that are legal,are fair,and do not discriminate against any organizational members.This is a challenge of:

When managers motivate and assist workers to achieve organizational goals,this is an important aspect of:

All of the following are essential managerial functions EXCEPT:

At Qualico,workers are organized into quality control teams and are given the responsibility of continuously improving their performance.This is an example of:

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 1: Managers and Managing

Michael Dell,CEO of Dell Computers,found that in order to reduce costs,Dell needed to put the right ______ system in place.

To increase efficiency and effectiveness,many organizations have empowered their employees and began using self-managed teams.

When managers attempt to determine how well the organization is accomplishing its goals,this is an important aspect of:

Most people in organizations are managers.

The lower the manager's position in the organization's hierarchy,the more time this manager will spend leading and controlling first-line managers of the organization.

When a manager groups workers into departments based on the tasks that they perform,this is called:

When we say that the top managers of an organization are responsible for the performance of all of the departments of the organization,this is another way of saying that they have:

Effective leadership depends on the use of:

The ability to understand,lead,and control the behavior of other workers is a(n)________ skill.

All of the following are examples of "input resources" for an organization EXCEPT:

A group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities is known as a:

The process of creating new products that customers want to purchase is called:

The ability to distinguish between the cause and the effect of a problem within an organization is an important part of the technical skills of a manager.

In what order do managers typically perform the managerial functions?

Understanding management is an important path toward obtaining a job that pays well and provides an interesting and satisfying career.

Explain the significance of IT with regards to empowering employees and facilitating self-managed teams.

To create a highly trained and motivated workforce,as well as to avoid lawsuits,managers must establish human resource management (HRM)procedures and practices that are legal,are fair,and do not discriminate against any organizational members.This is a challenge of:

When managers motivate and assist workers to achieve organizational goals,this is an important aspect of:

All of the following are essential managerial functions EXCEPT:

At Qualico,workers are organized into quality control teams and are given the responsibility of continuously improving their performance.This is an example of:

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters