Exam 5: Managing Diverse Employees in a Multicultural Environment
Exam 1: Managers and Managing104 Questions
Exam 2: The Evolution of Management Thought110 Questions
Exam 3: Values,attitudes,emotions,and Culture: The Manager As a Person114 Questions
Exam 4: Ethics and Social Responsibility107 Questions
Exam 5: Managing Diverse Employees in a Multicultural Environment111 Questions
Exam 6: Managing in the Global Environment122 Questions
Exam 7: Decision Making,learning,creativity,and Entrepreneurship113 Questions
Exam 8: The Manager As a Planner and Strategist112 Questions
Exam 9: Value-Chain Management: Functional Strategies for Competitive Advantage107 Questions
Exam 10: Managing Organizational Structure and Culture105 Questions
Exam 11: Organizational Control and Change106 Questions
Exam 12: Human Resource Management119 Questions
Exam 13: Motivation and Performance113 Questions
Exam 14: Leadership108 Questions
Exam 15: Effective Groups and Teams104 Questions
Exam 16: Promoting Effective Communication110 Questions
Exam 17: Managing Conflict,politics,and Negotiation111 Questions
Exam 18: Using Advanced Information Technology to Increase Performance101 Questions
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Managers' perceptions are affected by their personality,and not by their experiences.
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(True/False)
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Correct Answer:
False
Which of the following statements about schemas is true?
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(Multiple Choice)
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Correct Answer:
D
Religious diversity is not an issue that managers need to be concerned within the organizational setting.
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(True/False)
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Correct Answer:
False
The ability to appreciate diversity requires that managers view other people from their own perspective.
(True/False)
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Design a "diversity awareness program" for an organization and specify five specific objectives that such a program should contain.
(Essay)
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Annie assigns the various jobs within her organization to employees based on their contribution to the company.Annie's action is consistent with which principle?
(Multiple Choice)
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The marketing manager at RST Consulting,allocates the year-end bonuses to employees based on performance evaluations.What principle is the manager following?
(Multiple Choice)
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When a manager asks a subordinate for sexual favors in return for a promotion,what type of sexual harassment has occurred?
(Multiple Choice)
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Discuss the three types of bias that managers can exhibit either toward subordinates or toward other managers and give one specific business example of each of these biases.
(Essay)
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The "invisible barrier" within an organization that prevents women from being promoted to top management positions is called the glass ceiling.
(True/False)
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The racial and ethnic diversity of the U.S.population is decreasing at an exponential rate.
(True/False)
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Devin considers himself part of the gay population in the U.S.Which federal law prohibits discrimination against him for his sexual orientation?
(Multiple Choice)
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Sexual harassment that creates a hostile work environment is more subtle than quid pro quo sexual harassment.
(True/False)
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Managers can influence others to support diversity through their positions of status.
(True/False)
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Darden Restaurant seeks to satisfy the needs and tastes of diverse customers by providing menus in Spanish in communities with large Hispanic populations.This is an example of:
(Multiple Choice)
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The concept of procedural justice requires managers to be fair to subordinates in deciding who should be promoted within the organization.
(True/False)
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There is substantial evidence that diverse individuals continue to experience unfair treatment in the workplace as a result of biases,stereotypes,and overt discrimination.
(True/False)
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The idea that managers should receive a raise in pay based upon their contributions to the organization,and not based on their gender,is consistent with which principle?
(Multiple Choice)
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The process by which experienced members of the organization provide guidance and advice to newer members is called:
(Multiple Choice)
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Sue has several female subordinates working on her shift.Recently,a young male employee has been transferred to Sue's department.Sue tends to spend more time monitoring the work of the male than any other employee.Sue is exhibiting:
(Multiple Choice)
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