Exam 5: Managing Diverse Employees in a Multicultural Environment

It is of little importance for managers to be sensitive and responsive to the needs and concerns of workers who may be less fortunate than themselves in terms of income and financial resources.

An abstract knowledge structure stored in memory that helps interpret and organize information is called a bias.

Two male managers exchange a lewd sexual joke in the presence of a female manager.These male managers have exhibited:

There are two basic types of sexual harassment that can occur in the workplace.Distinguish between these two types and give two specific examples of each that could occur in a business setting.

Which of the following is NOT given as a step to manage diversity effectively?

Which of the following is not one of the recommended steps to eliminate sexual harassment?

Which of the following is NOT a suggested way for an organization's top managers to encourage diversity commitment throughout their organization?

Which act requires that men and women be paid equally if they are performing equal work?

McDonalds goes to great lengths to understand a country's culture and taste in food.McDonald's success in a diverse market can be attributed to:

If white male managers,perceive other white male managers in a more positive way than they perceive other managers who are members of a minority group,this is an example of:

Which of the following would NOT be considered a hostile work environment?

Overt discrimination is a clear violation of the principles of:

Whenever Lisa goes to the warehouse to pick up timesheets,she is confronted with whistles and lewd comments,both of which make her uncomfortable.What type of sexual harassment has occurred?

Perception is a highly objective,rational process.

Some employees abuse the ADA by seeking unnecessary accommodations for disabilities that may or may not exist.

The diversity of the U.S.workforce is ______________________;the diversity of suppliers and customers is ________________.

A simplistic belief about another person that is based on that person's gender,age,or race is known as:

If a manager assumes a number of inaccurate things about a subordinate just because that subordinate has a different sexual preference from the manager and,"All gays are like that," that manager is exhibiting:

Give five examples of how the different managerial roles could be exercised to effectively manage diversity.Choose at least one from each of the basic types of roles.

When a manager tells a lewd joke to another manager,this is an example of quid pro quo sexual harassment.