Exam 3: Values,attitudes,emotions,and Culture: The Manager As a Person

Positive moods may promote critical thinking.

All of the following factors maintain and transmit the organizational culture EXCEPT:

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

The tendency of a person to feel bad emotions and to be critical of oneself and others is called:

Conscientiousness has been found to be a good predictor of job performance.

Organizational commitment is likely to help managers perform some of their figurehead and spokesperson roles.

A new employee or "cast member" at Disney is required to attend Disney University.This is a rite of initiation.

The U.S.Army develops socialization programs to determine how individuals enter,advance within,and leave the organization.This is a rite of:

Managers have very different points of view about how much control they have over what happens to them on the job and in their personal lives.Discuss the two major forces of control that can affect a manager and explain the advantages and disadvantages of each of them in terms of their possible impact on the effectiveness of the manager.

Jerry worked very hard to make the Relay for Life event a huge success.He hoped that it would be covered in the local newspaper and on the local TV station.He is expressing which type of instrumental or terminal value?

Culture does not affect the way the basic managerial functions (planning,organizing,leading,and controlling)are performed.

What is socialization? How does it occur? Why is it important for organizations?

A feeling or state of mind is called a(n):

One of the attributes that make Paul an excellent manager is his ability to understand the emotions of his subordinates coupled with his ability to manage his own emotions.Paul has a high level of:

When companies lay off managers,the satisfaction levels of managers who remain tends to rise.

Sara is a youth case worker for the Department of Social Services.Though the pay is modest,Sara is truly satisfied with her position because she wants to make a difference in children's lives.Sara is expressing which terminal value?

Explain how culture influences the way managers perform their four main functions: planning,organizing,leading,and controlling.

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality are more likely to leave the organization over time.

As the night manager of the Tasty Treat,Ethan feels competent,deserving,and capable of handling most situations.Ethan has:

Differentiate between moods and emotions.How do moods and emotions affect the organization?