Question 1

Moore states that in the premediation stages,the mediator is attempting to

Accepted Answer

A)  define issues and set an agenda. 
B)  establish relationships with the disputing parties. 
C)  generate options for settlement. 
D)  uncover hidden interests of the disputing parties. 
E)  In the premediation stages,the mediator is attempting to accomplish all of the above. 
A)  define issues and set an agenda. 
B)  establish relationships with the disputing parties. 
C)  generate options for settlement. 
D)  uncover hidden interests of the disputing parties. 
E)  In the premediation stages,the mediator is attempting to accomplish all of the above.

Question 2

The inaction mediation strategy involves

Accepted Answer

A)  mediator application of rewards and inducements to entice the parties into making concessions and agreements. 
B)  trying to force the parties to reduce their levels of aspiration in the absence of perceived potential for an integrative resolution. 
C)  assisting the parties to engage in integrative exchange,as they would in win-win negotiation in the mediator's absence. 
D)  standing back from the dispute,leaving the parties to work things out on their own. 
E)  The inaction mediation strategy involves all of the above. 
A)  mediator application of rewards and inducements to entice the parties into making concessions and agreements. 
B)  trying to force the parties to reduce their levels of aspiration in the absence of perceived potential for an integrative resolution. 
C)  assisting the parties to engage in integrative exchange,as they would in win-win negotiation in the mediator's absence. 
D)  standing back from the dispute,leaving the parties to work things out on their own. 
E)  The inaction mediation strategy involves all of the above.

Question 3

When do negotiators initiate third-party interventions?

Accepted Answer

When they believe th

Question 4

The inaction mediation strategy has what level of concern for aspirations and what perception of common ground?

Accepted Answer

The inaction form of mediation

Question 5

What is the objective of process consultation?

Accepted Answer

To defuse the emotional aspect

Question 6

Failure to use third-party intervention when appropriate is just as wasteful and damaging to the ultimate negotiation process as using the wrong intervention method.

Accepted Answer

A) True 
 B)False

Question 7

A corollary to the rule "No third-party involvement unless necessary," is:

Accepted Answer

"If involvement is n

Question 8

____________ is the most common form of third-party intervention that is largely procedural in nature.

Accepted Answer

The answer of ____________ is the most common form of...

Question 9

What makes ADR effective is the commitment of the company to make it work as an alternative to litigation with employees , customers, suppliers, regulators, etc.

Accepted Answer

A) True 
 B)False

Question 10

____________ ADR provides a third-party neutral that assists the parties in negotiating a resolution.

Accepted Answer

The answer of ____________ ADR provides a third-party neutral that...

Question 11

____________ is probably the most common and recognized form of third-party dispute resolution.

Accepted Answer

The answer of ____________ is probably the most common and...

Question 12

The goal of mediation and process consultation is to allow the parties to maintain control of the __________,while regulating the ____________ of their interaction.

Accepted Answer

The answer of The goal of mediation and process consultation...

Question 13

Formal third-party intervention styles differ on the degree to which the disputants surrender ____________ to the third party over the disputant interaction process and/or the outcome.

Accepted Answer

The answer of Formal third-party intervention styles differ on the...

Question 14

The decision-acceptance effect states that

Accepted Answer

A)  if negotiators anticipate that their own failure to agree will lead to a binding arbitrator's intervention,it may cool their incentive to work seriously for a negotiated settlement. 
B)  when arbitration is anticipated as a result of the failure of parties to agree,negotiators may lose interest in the process of negotiating. 
C)  as the frequency of arbitration increases,disenchantment with the adequacy and fairness of the process develops,and the parties may resort to other means to resolve their disputes. 
D)  arbitrated disputes may engender less commitment to the settlement than alternative forms of dispute resolution. 
E)  The decision-acceptance effect states all of the above. 
A)  if negotiators anticipate that their own failure to agree will lead to a binding arbitrator's intervention,it may cool their incentive to work seriously for a negotiated settlement. 
B)  when arbitration is anticipated as a result of the failure of parties to agree,negotiators may lose interest in the process of negotiating. 
C)  as the frequency of arbitration increases,disenchantment with the adequacy and fairness of the process develops,and the parties may resort to other means to resolve their disputes. 
D)  arbitrated disputes may engender less commitment to the settlement than alternative forms of dispute resolution. 
E)  The decision-acceptance effect states all of the above.

Question 15

In ADR,a ____________ is typically charged with being "a confidential and informed information resource,communication channel,complaint-handler,and a person who helps an organization work for change."

Accepted Answer

The answer of In ADR,a ____________ is typically charged with...

Question 16

Of all third-party interventions,mediation goes the farthest in putting the issues under dispute back in the hands of the disputing parties.

Accepted Answer

A) True 
 B)False

Question 17

Relating to "the parties" aspect of effective mediation,mediation tends to be more effective if mediators assist them in one of more of what four ways?

Accepted Answer

Helping them to save face when making co

Question 18

What are negotiated ADR systems?

Accepted Answer

Negotiated ADR systems are mec

Question 19

____________ ADR systems are those in which the third party makes a binding decision that the negotiating parties must live with.

Accepted Answer

The answer of ____________ ADR systems are those in which...

Question 20

Intervention by a third party may signal that

Accepted Answer

A)  the parties have built a successful relationship. 
B)  the parties have failed to build a relationship or manage their interdependence positively. 
C)  the parties have grown into negotiation partners. 
D)  the parties have successfully resolved a dispute. 
E)  Intervention by a third party signals all of the above. 
A)  the parties have built a successful relationship. 
B)  the parties have failed to build a relationship or manage their interdependence positively. 
C)  the parties have grown into negotiation partners. 
D)  the parties have successfully resolved a dispute. 
E)  Intervention by a third party signals all of the above.

Moore states that in the premediation stages,the mediator is attempting to

The inaction mediation strategy involves

When do negotiators initiate third-party interventions?

The inaction mediation strategy has what level of concern for aspirations and what perception of common ground?

What is the objective of process consultation?

Failure to use third-party intervention when appropriate is just as wasteful and damaging to the ultimate negotiation process as using the wrong intervention method.

A corollary to the rule "No third-party involvement unless necessary," is:

____________ is the most common form of third-party intervention that is largely procedural in nature.

What makes ADR effective is the commitment of the company to make it work as an alternative to litigation with employees , customers, suppliers, regulators, etc.

____________ ADR provides a third-party neutral that assists the parties in negotiating a resolution.

____________ is probably the most common and recognized form of third-party dispute resolution.

The goal of mediation and process consultation is to allow the parties to maintain control of the ,while regulating the __ of their interaction.

Formal third-party intervention styles differ on the degree to which the disputants surrender ____________ to the third party over the disputant interaction process and/or the outcome.

The decision-acceptance effect states that

In ADR,a ____________ is typically charged with being "a confidential and informed information resource,communication channel,complaint-handler,and a person who helps an organization work for change."

Of all third-party interventions,mediation goes the farthest in putting the issues under dispute back in the hands of the disputing parties.

Relating to "the parties" aspect of effective mediation,mediation tends to be more effective if mediators assist them in one of more of what four ways?

What are negotiated ADR systems?

____________ ADR systems are those in which the third party makes a binding decision that the negotiating parties must live with.

Intervention by a third party may signal that

The Nature of Negotiation

Strategy and Tactics of Distributive Bargaining

Strategy and Tactics of Integrative Negotiation

Negotiation: Strategy and Planning

Ethics in Negotiation

Perception, Cognition, and Emotion

Communication

Finding and Using Negotiation Power

Influence

Relationships in Negotiation

Agents, Constituencies, Audiences

Coalitions

Multiple Parties and Teams in Negotiation

Individual Differences I: Gender and Negotiation

Individual Differences II: Personality and Abilities

International and Cross-Cultural Negotiation

Managing Negotiation Impasses

Managing Difficult Negotiations

Best Practices in Negotiations

Filters

Exam 19: Third Party Approaches to Managing Difficult Negotiations

Moore states that in the premediation stages,the mediator is attempting to

The inaction mediation strategy involves

When do negotiators initiate third-party interventions?

The inaction mediation strategy has what level of concern for aspirations and what perception of common ground?

What is the objective of process consultation?

Failure to use third-party intervention when appropriate is just as wasteful and damaging to the ultimate negotiation process as using the wrong intervention method.

A corollary to the rule "No third-party involvement unless necessary," is:

____________ is the most common form of third-party intervention that is largely procedural in nature.

What makes ADR effective is the commitment of the company to make it work as an alternative to litigation with employees , customers, suppliers, regulators, etc.

____________ ADR provides a third-party neutral that assists the parties in negotiating a resolution.

____________ is probably the most common and recognized form of third-party dispute resolution.

The goal of mediation and process consultation is to allow the parties to maintain control of the __________,while regulating the ____________ of their interaction.

Formal third-party intervention styles differ on the degree to which the disputants surrender ____________ to the third party over the disputant interaction process and/or the outcome.

The decision-acceptance effect states that

In ADR,a ____________ is typically charged with being "a confidential and informed information resource,communication channel,complaint-handler,and a person who helps an organization work for change."

Of all third-party interventions,mediation goes the farthest in putting the issues under dispute back in the hands of the disputing parties.

Relating to "the parties" aspect of effective mediation,mediation tends to be more effective if mediators assist them in one of more of what four ways?

What are negotiated ADR systems?

____________ ADR systems are those in which the third party makes a binding decision that the negotiating parties must live with.

Intervention by a third party may signal that

The Nature of Negotiation

Strategy and Tactics of Distributive Bargaining

Strategy and Tactics of Integrative Negotiation

Negotiation: Strategy and Planning

Ethics in Negotiation

Perception, Cognition, and Emotion

Communication

Finding and Using Negotiation Power

Influence

Relationships in Negotiation

Agents, Constituencies, Audiences

Coalitions

Multiple Parties and Teams in Negotiation

Individual Differences I: Gender and Negotiation

Individual Differences II: Personality and Abilities

International and Cross-Cultural Negotiation

Managing Negotiation Impasses

Managing Difficult Negotiations

Best Practices in Negotiations

Filters

The goal of mediation and process consultation is to allow the parties to maintain control of the ,while regulating the __ of their interaction.