Exam 11: Agents, Constituencies, Audiences

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A constituency is

(Multiple Choice)
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A third type of audience is composed of external ____________ and observers.

(Short Answer)
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Which of the following insights about pressures on sports agents to compete leads to ethical pressures was not found to be true?

(Multiple Choice)
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An audience may be directly and seriously affected by the results of a particular negotiation but unable to exert leverage on the negotiations because they have no means for determining their _________ sentiments or making decisions among themselves.

(Short Answer)
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"Either you deal with me and my demands or you work with someone else from my constituency who is far more irrational than me" is a statement from a negotiator who would fall into which of the following tactics described below?

(Multiple Choice)
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The tactic of communicating though intermediaries is most often used under what circumstance?

(Multiple Choice)
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It is a good idea to negotiate for yourself when you are emotionally involved in an issue or problem in order not to get sidetracked by the discussion.

(True/False)
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An outcome-dependent audience is one that can observe the negotiation but will not be directly affected by the results.

(True/False)
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Portraying an image of confidence,control,and steadfast determination is not as essential in appealing to an audience as being well dressed and well spoken.

(True/False)
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Which of the following strategies can be used to manipulate the effect an audience can have?

(Multiple Choice)
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A ____________ is one or more parties that have designated someone else to represent their positions and interests in a negotiation.

(Short Answer)
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An audience that is dependent on a negotiator's performance for their outcomes will generally insist that he or she be tough,firm,demanding,and unyielding in the struggle to obtain the best possible outcome for them.

(True/False)
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The effectiveness of communicating through audiences is determined by several factors.What are those factors?

(Essay)
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How can a concern for reputations create a problem for agents?

(Essay)
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Audiences who are ____________ derive their payoffs as a direct result of the negotiator's behavior and effectiveness.

(Short Answer)
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Constituents expect to profit (or lose)as a direct result of the agent's ____________,and they often select their agent based on his or her ability to achieve their goals.

(Short Answer)
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The presence of an audience has no effect on the negotiators.

(True/False)
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Audiences maintain control over negotiators by holding them ____________ for their performance.

(Short Answer)
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Audiences who are viewed only as a "somewhat-important" group to please can nevertheless exert powerful influences over a negotiator's behavior by simply telling negotiators that they look weak and foolish.

(True/False)
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Why do constituencies use agents?

(Essay)
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