Question 1

Emotional contagion provides continuous feedback and communicates that the listener does not empathize with the sender.

Accepted Answer

A) True 
 B)False

Question 2

The organizational grapevine is useful because it:

Accepted Answer

A)  is an effective way for management to inform employees about future organizational changes. 
B)  provides detailed information that more formal communication channels tend to ignore. 
C)  reduces information overload. 
D)  bonds employees together and fulfills their need for interaction. 
E)  allows organizations to hide important information from employees. 
A)  is an effective way for management to inform employees about future organizational changes. 
B)  provides detailed information that more formal communication channels tend to ignore. 
C)  reduces information overload. 
D)  bonds employees together and fulfills their need for interaction. 
E)  allows organizations to hide important information from employees.

Question 3

One consequence of introducing e-mail is that it tends to decrease the amount of communication across the organization.

Accepted Answer

A) True 
 B)False

Question 4

Organizational grapevine distorts information by deleting fine details and exaggerating key points of stories.

Accepted Answer

A) True 
 B)False

Emotional contagion provides continuous feedback and communicates that the listener does not empathize with the sender.

The organizational grapevine is useful because it:

One consequence of introducing e-mail is that it tends to decrease the amount of communication across the organization.

Organizational grapevine distorts information by deleting fine details and exaggerating key points of stories.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 9: Communicating in Teams and Organizations

Emotional contagion provides continuous feedback and communicates that the listener does not empathize with the sender.

The organizational grapevine is useful because it:

One consequence of introducing e-mail is that it tends to decrease the amount of communication across the organization.

Organizational grapevine distorts information by deleting fine details and exaggerating key points of stories.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters