Question 1

Personality,beliefs,values,and attitudes are:

Accepted Answer

A)  secondary categories of workforce diversity. 
B)  primary categories of workforce diversity. 
C)  categories of deep-level workforce diversity. 
D)  not considered categories of diversity 
E)  a result of generational psychometrics. 
A)  secondary categories of workforce diversity. 
B)  primary categories of workforce diversity. 
C)  categories of deep-level workforce diversity. 
D)  not considered categories of diversity 
E)  a result of generational psychometrics.

Question 2

Which of the following concept is most closely associated with corporate social responsibility?

Accepted Answer

A)  knowledge management 
B)  sociological theories 
C)  entrepreneurship 
D)  open systems perspective 
E)  triple bottom line philosophy 
A)  knowledge management 
B)  sociological theories 
C)  entrepreneurship 
D)  open systems perspective 
E)  triple bottom line philosophy

Question 3

Teams with diverse members usually take longer to perform effectively.

Accepted Answer

A) True 
 B)False

Question 4

Intellectual capital refers to:

Accepted Answer

A)  how much money an organization spends on training and development. 
B)  the stock of knowledge that resides in an organization. 
C)  the percentage of information available that is actually used productively by the organization. 
D)  the total cost of computers and other 'intelligent' machines in the organization. 
E)  the cost of hiring a typical employee. 
A)  how much money an organization spends on training and development. 
B)  the stock of knowledge that resides in an organization. 
C)  the percentage of information available that is actually used productively by the organization. 
D)  the total cost of computers and other 'intelligent' machines in the organization. 
E)  the cost of hiring a typical employee.

Question 5

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

Accepted Answer

A)  Contingency anchor 
B)  Grounded theory 
C)  Open systems perspective 
D)  Marketing principles 
E)  Organizational efficiency 
A)  Contingency anchor 
B)  Grounded theory 
C)  Open systems perspective 
D)  Marketing principles 
E)  Organizational efficiency

Question 6

Workforce diversity potentially improves decision making and team performance on complex tasks.

Accepted Answer

A) True 
 B)False

Question 7

All organizations have a collective sense of purpose.

Accepted Answer

A) True 
 B)False

Question 8

Organizations should 'unlearn':

Accepted Answer

A)  in many situations involving organizational change. 
B)  whenever new knowledge is brought into the organization. 
C)  whenever the organization shifts from communities of practice to experimentation in the knowledge acquisition process. 
D)  All of the answers are correct. 
E)  None of the answers apply. 
A)  in many situations involving organizational change. 
B)  whenever new knowledge is brought into the organization. 
C)  whenever the organization shifts from communities of practice to experimentation in the knowledge acquisition process. 
D)  All of the answers are correct. 
E)  None of the answers apply.

Question 9

Which of the following best describes the high performance work practices perspective?

Accepted Answer

A)  Organizations that want to be effective should strive for "one best practice" strategy. 
B)  A particular action may have different consequences depending on the situation. 
C)  All organizations should be viewed as being made up of many different parts which contribute to high performance. 
D)  Effective organizations incorporate several workplace practices that leverage the potential of human capital. 
E)  All of these are correct. 
A)  Organizations that want to be effective should strive for "one best practice" strategy. 
B)  A particular action may have different consequences depending on the situation. 
C)  All organizations should be viewed as being made up of many different parts which contribute to high performance. 
D)  Effective organizations incorporate several workplace practices that leverage the potential of human capital. 
E)  All of these are correct.

Question 10

Organizational citizenship refers to:

Accepted Answer

A)  the employee's right to vote for the company president. 
B)  employee behaviours that extend beyond normal job duties. 
C)  the organization's obligations to society. 
D)  the organization's attachment to a particular country rather than being a global entity. 
E)  the organization's obligations to society and the organization's attachment to a particular country rather than being a global entity 
A)  the employee's right to vote for the company president. 
B)  employee behaviours that extend beyond normal job duties. 
C)  the organization's obligations to society. 
D)  the organization's attachment to a particular country rather than being a global entity. 
E)  the organization's obligations to society and the organization's attachment to a particular country rather than being a global entity

Question 11

WindTunnel Ltd,a manufacturer of commercial vacuum cleaner systems,has heard about new computer-based technologies that help vacuum cleaner systems to work more efficiently and provide additional features to users.So far,only one British vacuum cleaner company has apparently moved to integrate this technology into its products,but more firms will soon follow.Senior executives at WindTunnel are also aware of a small engineering firm that has applied similar computer technology to military suction-like products.No one at WindTunnel has much experience or knowledge with this computer technology,yet the company needs such expertise quickly.Explain which knowledge acquisition strategy would best help WindTunnel to gain the necessary intellectual capital.

Accepted Answer

Students should begin by defining knowle

Question 12

The best organizational practices are those built on research suggesting that organizations are closed systems.

Accepted Answer

A) True 
 B)False

Question 13

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

Accepted Answer

A) True 
 B)False

Question 14

The topic of ethics is most closely associated with:

Accepted Answer

A)  workplace values. 
B)  the scientific method. 
C)  workforce diversity. 
D)  the open systems anchor. 
E)  the contingency approach to organizational behaviour. 
A)  workplace values. 
B)  the scientific method. 
C)  workforce diversity. 
D)  the open systems anchor. 
E)  the contingency approach to organizational behaviour.

Question 15

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Accepted Answer

A) True 
 B)False

Question 16

Explain why you agree or disagree with the following statement: Hiring and keeping talented employees is the most important task for managers.

Accepted Answer

a)Task performance,organizational citize

Question 17

Which of the following perspective is consistent with the concept of organizational effectiveness?

Accepted Answer

A)  Open systems perspective 
B)  Organizational learning perspective 
C)  High performance work practices perspective 
D)  Stakeholder perspective 
E)  All the answers are correct. 
A)  Open systems perspective 
B)  Organizational learning perspective 
C)  High performance work practices perspective 
D)  Stakeholder perspective 
E)  All the answers are correct.

Question 18

Organizational behaviour knowledge helps us influence people and organizational events.

Accepted Answer

A) True 
 B)False

Question 19

In the field of organizational behaviour,organizations are best described as:

Accepted Answer

A)  legal entities that must abide by government regulations and pay taxes. 
B)  physical structures with observable capital equipment. 
C)  social entities with a publicly stated set of formal goals. 
D)  groups of people who work interdependently towards some purpose. 
E)  any social entity with profit-centred motives and objectives. 
A)  legal entities that must abide by government regulations and pay taxes. 
B)  physical structures with observable capital equipment. 
C)  social entities with a publicly stated set of formal goals. 
D)  groups of people who work interdependently towards some purpose. 
E)  any social entity with profit-centred motives and objectives.

Question 20

Which of the following is NOT a conceptual anchor in organizational behaviour?

Accepted Answer

A)  Contingency anchor 
B)  Systematic research 
C)  Organizational effectiveness anchor 
D)  Multidisciplinary anchor 
E)  Multiple levels of analysis anchor 
A)  Contingency anchor 
B)  Systematic research 
C)  Organizational effectiveness anchor 
D)  Multidisciplinary anchor 
E)  Multiple levels of analysis anchor

Personality,beliefs,values,and attitudes are:

Which of the following concept is most closely associated with corporate social responsibility?

Teams with diverse members usually take longer to perform effectively.

Intellectual capital refers to:

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

Workforce diversity potentially improves decision making and team performance on complex tasks.

All organizations have a collective sense of purpose.

Organizations should 'unlearn':

Which of the following best describes the high performance work practices perspective?

Organizational citizenship refers to:

The best organizational practices are those built on research suggesting that organizations are closed systems.

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

The topic of ethics is most closely associated with:

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Explain why you agree or disagree with the following statement: Hiring and keeping talented employees is the most important task for managers.

Which of the following perspective is consistent with the concept of organizational effectiveness?

Organizational behaviour knowledge helps us influence people and organizational events.

In the field of organizational behaviour,organizations are best described as:

Which of the following is NOT a conceptual anchor in organizational behaviour?

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

Personality,beliefs,values,and attitudes are:

Which of the following concept is most closely associated with corporate social responsibility?

Teams with diverse members usually take longer to perform effectively.

Intellectual capital refers to:

ACME Software Ltd has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?

Workforce diversity potentially improves decision making and team performance on complex tasks.

All organizations have a collective sense of purpose.

Organizations should 'unlearn':

Which of the following best describes the high performance work practices perspective?

Organizational citizenship refers to:

The best organizational practices are those built on research suggesting that organizations are closed systems.

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

The topic of ethics is most closely associated with:

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Explain why you agree or disagree with the following statement: Hiring and keeping talented employees is the most important task for managers.

Which of the following perspective is consistent with the concept of organizational effectiveness?

Organizational behaviour knowledge helps us influence people and organizational events.

In the field of organizational behaviour,organizations are best described as:

Which of the following is NOT a conceptual anchor in organizational behaviour?

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters