Exam 1: Introduction to the Field of Organizational Behaviour

Contrast organizational citizenship behaviour with task performance.

Which of these statements about the field of organizational behaviour is FALSE?

Telecommuting is the most common form of virtual work.

Which discipline has provided organizational behaviour with much of its theoretical foundation for team dynamics,organizational power and organizational socialization?

Employees are more likely to engage in organizational citizenship behaviours if these are outlined in their formal job duties.

Organizational memory is best described as:

Stakeholders are individuals,organizations,or other entities that affect,or are affected by the organization.

Many organizations are placing increasing importance on values and ethics in the workplace.Discuss two reasons why workplace values have become more important in recent years.Your answer should briefly define values,and ethics.

Which of the following statements about Canada's population and workforce is FALSE?

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

Which of the following statements is FALSE?

The contingency anchor in organizational behaviour suggests that a particular action may have different consequences in different situations.

The open systems perspective of organizational behaviour states that:

The emerging employment relationship in Canada is that people must give up their legal rights regarding employment discrimination in return for long-term employment.

Sabotage,threatening harm,and insulting others represent:

Which of the following would be considered a work-related behaviour?

Values represent an individual's short term beliefs about what will happen in the future.

Which of the following refers to goal-directed activities under the individual's control that support organizational objectives?

Marketing specialists at Napanee Beer Co.developed a new advertising campaign for summer sales.The ads were particularly aimed at sports events where Napanee Beer sold kegs of beer on tap.The marketing group worked for months with a top advertising firm on the campaign.Their effort was successful in terms of significantly higher demand for Napanee Beer's keg beer at sports stadiums.However,the production department had not been notified of the marketing campaign and was not prepared for the increased demand.The company was forced to buy empty kegs at a premium price.It also had to brew some of the lower-priced keg beer in vats that would have been used for higher-priced specialty beer.The result was that Napanee Beer sold more of the lower-priced keg beer and less of the higher-priced products that summer.Moreover,the company could not initially fill consumer demand for the keg beer,resulting in customer dissatisfaction.Use open system perspective to explain what has occurred at Napanee Beer Co.

Globalization may have both positive and negative implications for people working in organizations.