Question 1

A supplier is an external stakeholder that

Accepted Answer

A) competes for customers or resources. 
B) helps a company sell its goods and services to customers. 
C) joins forces with another company to achieve advantages that neither can achieve on its own. 
D) rescinds tax breaks when firms don't deliver promised jobs. 
E) provides raw materials,services,equipment,labor,or energy. 
A) competes for customers or resources. 
B) helps a company sell its goods and services to customers. 
C) joins forces with another company to achieve advantages that neither can achieve on its own. 
D) rescinds tax breaks when firms don't deliver promised jobs. 
E) provides raw materials,services,equipment,labor,or energy.

Question 2

Pleasant Resort,a successful 100-year-old hotel and resort,entered into a co-marketing arrangement with A-Plus Hotels,a five-star hotel chain.Both companies benefit from the new relationship.Pleasant is now able to market its facility and services through A-Plus's marketing team,and A-Plus Hotels now offers access to an upscale resort that it can recommend to its customers who are looking for a resort experience.A-Plus Hotels and Pleasant Resort can be considered strategic allies.

Accepted Answer

A) True 
 B)False

Question 3

Amy,a successful banker and educator,has decided to retire,but she is very interested in staying involved with a company "that cares." So when asked to serve on its board of directors,she gladly accepted the invitation.As a member of the board,Amy will be involved with the organization's

Accepted Answer

A) overall strategic goals and approval of major decisions. 
B) daily company management and employee supervision. 
C) overall strategic goals and global HR management. 
D) daily specific company goals and management of a specific department. 
E) oversight of sales and marketing. 
A) overall strategic goals and approval of major decisions. 
B) daily company management and employee supervision. 
C) overall strategic goals and global HR management. 
D) daily specific company goals and management of a specific department. 
E) oversight of sales and marketing.

Question 4

Prior to a 2010 natural-gas pipeline explosion in San Bruno,California,Pacific Gas & Electric chose to use its surplus revenues to improve safety,an example of ethical decision making.

Accepted Answer

A) True 
 B)False

Question 5

This question has two parts;be sure to answer both.First,explain each element of the triple bottom line.Next,imagine that you are managing White Teeth Inc. ,a company that produces chemical treatments that dentists use to whiten their patients' teeth.Explain how you might take each element of the triple bottom line into account in your day-to-day management of the company.

Accepted Answer

The triple bottom line-representing peop

Question 6

The mass media are part of an organization's

Accepted Answer

A) general environment. 
B) task environment. 
C) internal stakeholders. 
D) macroenvironment. 
E) distribution network. 
A) general environment. 
B) task environment. 
C) internal stakeholders. 
D) macroenvironment. 
E) distribution network.

Question 7

Explain the recent concerns for the independence of the board of directors.

Accepted Answer

Perhaps the biggest problem in corporate

Question 8

Phillip said to a close friend,"I am fed up with my company's continual disregard for the environment.They secretly dispose of hazardous chemicals into a nearby stream constantly.I don't know how they get away with it! I am going to call a reporter at the and reveal what my company is doing." Phillip's decision to tell somebody about his company's actions is an example of

Accepted Answer

A) operating at a preconventional level. 
B) violating a code of ethics. 
C) backstabbing his manager. 
D) being guided by the invisible hand. 
E) whistle-blowing. 
A) operating at a preconventional level. 
B) violating a code of ethics. 
C) backstabbing his manager. 
D) being guided by the invisible hand. 
E) whistle-blowing.

Question 9

Patsy,a registered nurse,has decided to start a home healthcare service to assist with the medical,meal preparation,and light housecleaning needs of older adults.To grow her business,Patsy is focusing her marketing efforts on the older adult population;in these efforts,she is involved with the _____ environment.

Accepted Answer

A) task 
B) general 
C) internal 
D) natural capital 
E) strategic allies 
A) task 
B) general 
C) internal 
D) natural capital 
E) strategic allies

Question 10

Don has managed several restaurants for over 50 years and is close to retirement.With his maturity and business experience,his decisions are sound,based on solid,proven values.Don tends to be an independent thinker who focuses on empowering his employees.Don manages at Kohlberg's ______ level of personal moral development.

Accepted Answer

A) conventional 
B) nonconventional 
C) unconventional 
D) preconventional 
E) postconventional 
A) conventional 
B) nonconventional 
C) unconventional 
D) preconventional 
E) postconventional

Question 11

What is a synonym for the macroenvironment?

Accepted Answer

A) economic environment 
B) ethical environment 
C) microenvironment 
D) task environment 
E) general environment 
A) economic environment 
B) ethical environment 
C) microenvironment 
D) task environment 
E) general environment

Question 12

After the scandals at WorldCom,Tyco,Adelphia,and Enron,in which company employees lost millions of dollars and their nest eggs,U.S.companies showed less concern for corporate governance and more interest in the development of corporate social responsibility.

Accepted Answer

A) True 
 B)False

Question 13

Don was recently promoted,and his salary increase includes retirement investment options,so he has decided to take part in an ESOP.This means that Don

Accepted Answer

A) will be on the company's board of directors. 
B) will participate in an Externship Supervisors' Oversight Plan. 
C) will be buying or receiving shares of his company's stock. 
D) is now one of the company's external stakeholders. 
E) is in charge of an investment group. 
A) will be on the company's board of directors. 
B) will participate in an Externship Supervisors' Oversight Plan. 
C) will be buying or receiving shares of his company's stock. 
D) is now one of the company's external stakeholders. 
E) is in charge of an investment group.

Question 14

A(n)____ is a formal written set of ethical standards guiding an organization's actions.

Accepted Answer

A) moral compass 
B) business plan 
C) dilemma document 
D) ethical plan 
E) code of ethics 
A) moral compass 
B) business plan 
C) dilemma document 
D) ethical plan 
E) code of ethics

Question 15

_____ forces lead to new developments in methods for transforming resources into goods or services.For example,a new technique called hydraulic fracturing (or fracking)has been developed to harvest natural gas trapped below the earth's surface.

Accepted Answer

A) Sociocultural 
B) Technological 
C) Demographic 
D) Political-legal 
E) Media 
A) Sociocultural 
B) Technological 
C) Demographic 
D) Political-legal 
E) Media

Question 16

Bernard (Bernie)Madoff used money from newer investors to pay off older investors.Which type of scam was Madoff running?

Accepted Answer

A) illegal lobbying 
B) insider trading 
C) salami slicing 
D) Ponzi scheme 
E) whistle-blowing 
A) illegal lobbying 
B) insider trading 
C) salami slicing 
D) Ponzi scheme 
E) whistle-blowing

Question 17

Joseph,a small café owner,is facing possible bankruptcy due to a severe decrease in business in his restaurant.Tom,a friend of Joseph,approached him about hiring illegal immigrants because Joseph can pay those workers a lower pay rate and save on payroll.Discuss some of the legal and ethical issues involved in this situation.How should Joseph respond to his ethical dilemma-should he hire the illegal immigrants or not? Explain your answer.

Accepted Answer

Joseph faces the ethical dilemma of deci

Question 18

This question contains two parts;be sure to answer both.First,compare the four levels of Carroll's global corporate social responsibility pyramid.Give an example of what is desired,expected,or required at each level by global stakeholders or global capitalism at each level.Next,imagine that you are the CEO of a corporation that runs a well-branded fast-food chain,Healthy Delight.Healthy Delight is in many countries,including nations in Europe,Asia,Africa,North America,and South America.Apply each of Carroll's four levels to your business.

Accepted Answer

According to University of Georgia busin

Question 19

_______ are regulatory agencies,such as the SEC (Securities and Exchange Commission),that establish ground rules under which organizations may operate.

Accepted Answer

A) Whistle-blowers 
B) Government moderators 
C) Government regulators 
D) Interest groups 
E) Watchdogs 
A) Whistle-blowers 
B) Government moderators 
C) Government regulators 
D) Interest groups 
E) Watchdogs

Question 20

The Sarbanes-Oxley Act of 2002 established requirements for ____.Noncompliance can result in penalties of

Accepted Answer

A) proper financial record keeping for private companies;as much as 25 years in prison. 
B) proper financial record keeping for government organizations;as much as 25 years in prison. 
C) codes of ethics guidelines for organizations;as much as $2 million. 
D) proper financial record keeping for public companies;as much as 25 years in prison. 
E) all corporate financial records to be made public;as much as $5 million. 
A) proper financial record keeping for private companies;as much as 25 years in prison. 
B) proper financial record keeping for government organizations;as much as 25 years in prison. 
C) codes of ethics guidelines for organizations;as much as $2 million. 
D) proper financial record keeping for public companies;as much as 25 years in prison. 
E) all corporate financial records to be made public;as much as $5 million.

A supplier is an external stakeholder that

Amy,a successful banker and educator,has decided to retire,but she is very interested in staying involved with a company "that cares." So when asked to serve on its board of directors,she gladly accepted the invitation.As a member of the board,Amy will be involved with the organization's

Prior to a 2010 natural-gas pipeline explosion in San Bruno,California,Pacific Gas & Electric chose to use its surplus revenues to improve safety,an example of ethical decision making.

The mass media are part of an organization's

Explain the recent concerns for the independence of the board of directors.

What is a synonym for the macroenvironment?

After the scandals at WorldCom,Tyco,Adelphia,and Enron,in which company employees lost millions of dollars and their nest eggs,U.S.companies showed less concern for corporate governance and more interest in the development of corporate social responsibility.

Don was recently promoted,and his salary increase includes retirement investment options,so he has decided to take part in an ESOP.This means that Don

A(n)____ is a formal written set of ethical standards guiding an organization's actions.

_____ forces lead to new developments in methods for transforming resources into goods or services.For example,a new technique called hydraulic fracturing (or fracking)has been developed to harvest natural gas trapped below the earth's surface.

Bernard (Bernie)Madoff used money from newer investors to pay off older investors.Which type of scam was Madoff running?

_______ are regulatory agencies,such as the SEC (Securities and Exchange Commission),that establish ground rules under which organizations may operate.

The Sarbanes-Oxley Act of 2002 established requirements for ____.Noncompliance can result in penalties of

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

A supplier is an external stakeholder that

Amy,a successful banker and educator,has decided to retire,but she is very interested in staying involved with a company "that cares." So when asked to serve on its board of directors,she gladly accepted the invitation.As a member of the board,Amy will be involved with the organization's

Prior to a 2010 natural-gas pipeline explosion in San Bruno,California,Pacific Gas & Electric chose to use its surplus revenues to improve safety,an example of ethical decision making.

The mass media are part of an organization's

Explain the recent concerns for the independence of the board of directors.

What is a synonym for the macroenvironment?

After the scandals at WorldCom,Tyco,Adelphia,and Enron,in which company employees lost millions of dollars and their nest eggs,U.S.companies showed less concern for corporate governance and more interest in the development of corporate social responsibility.

Don was recently promoted,and his salary increase includes retirement investment options,so he has decided to take part in an ESOP.This means that Don

A(n)____ is a formal written set of ethical standards guiding an organization's actions.

_____ forces lead to new developments in methods for transforming resources into goods or services.For example,a new technique called hydraulic fracturing (or fracking)has been developed to harvest natural gas trapped below the earth's surface.

Bernard (Bernie)Madoff used money from newer investors to pay off older investors.Which type of scam was Madoff running?

_______ are regulatory agencies,such as the SEC (Securities and Exchange Commission),that establish ground rules under which organizations may operate.

The Sarbanes-Oxley Act of 2002 established requirements for ____.Noncompliance can result in penalties of

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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