Exam 14: Operations Scheduling and Sequencing
Exam 1: Goods, Services, and Operations Management65 Questions
Exam 2: Value Chains68 Questions
Exam 3: Measuring Performance in Operations81 Questions
Exam 4: Operations Strategy65 Questions
Exam 5: Technology and Operations Management72 Questions
Exam 6: Goods and Service Design91 Questions
Exam 7: Process Selection, Design, and Analysis89 Questions
Exam 8: Facility and Work Design79 Questions
Exam 9: Supply Chain Design71 Questions
Exam 10: Capacity Management70 Questions
Exam 11: Forecasting and Demand Planning76 Questions
Exam 12: Managing Inventories89 Questions
Exam 13: Resource Management82 Questions
Exam 14: Operations Scheduling and Sequencing65 Questions
Exam 15: Quality Management73 Questions
Exam 16: Quality Control and Spc85 Questions
Exam 17: Lean Operating Systems63 Questions
Exam 18: Project Management60 Questions
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Two examples of process-focused performance measures for sequencing rules are flow time and lateness.
(True/False)
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Explain the three categories of criteria used to evaluate job sequencing performance. For each category, provide two example measures.
(Essay)
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In sequencing jobs in a flow shop with two resources, Johnson's rule finds a sequence that has the smallest makespan.
(True/False)
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Rescheduling rarely occurs unless customers change their requested due dates.
(True/False)
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In sequencing a set of jobs on a single processor, different sequences will have different makespans but the same average flow times.
(True/False)
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The table below includes processing times and due dates for five jobs.
a.Use the Shortest Processing Time Rule (SPT) to determine the average flow time.
b.Use the Earliest Due Date Rule (EDD) to determine the average lateness.

(Essay)
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Triage by nurses in an emergency room would be an example of
(Multiple Choice)
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A print shop has five large commercial printing jobs to finish. They are trying to decide whether to use the shortest processing time (SPT) or the first-come first-served (FCFS) sequencing rule. Data on estimated processing time (in hours) and time to promised completion (in hours) is as follows (jobs shown in order of arrival):
a.What is the average flow time in hours using the FCFS rule?
b.What is the average job lateness in hours using the FCFS rule?
c.What is the average flow time in hours using the SPT rule?
d.What is the average job lateness in hours using the SPT rule?

(Essay)
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Which of the following is an example of a situation for which a Gantt chart would be appropriate?
(Multiple Choice)
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The following five jobs, along with their processing time and due dates, are given below.
a.Use the Shortest Processing Time Rule (SPT) and determine the average flow-time for the five jobs
b.Use the Earliest Due Date Rule (EDD) and determine the average lateness and tardiness.

(Essay)
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ScheduleAnywhere.com on-line software helps clients do all the following except
(Multiple Choice)
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Staff scheduling attempts to match available personnel with the needs of the organization by performing what four steps?
(Essay)
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A movie theater requires the following minimum number of employees, each of which is required to have two consecutive days off.
How many employees are needed so that each as two consecutive days off? Construct a work schedule for these employees.

(Essay)
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Since all jobs eventually get done, job sequencing has no effect on resource utilization.
(True/False)
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If the highest priority is to minimize the average job lateness, then the jobs sequence should begin with those jobs requiring
(Multiple Choice)
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In practice, whenever processing times of a set of jobs are about equal, managers typically use a first-come, first-serve rule.
(True/False)
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