Question 1

IBM hosts dozens of communities for developers who use their software tools. This is a customer relationship management strategy.

Accepted Answer

A) True 
 B)False

Question 2

Corporate responsibility affects a company's decisions regarding sources and suppliers.

Accepted Answer

A) True 
 B)False

Question 3

A Chinese furniture company implemented the SAP module, but failed. Which of the following is the most likely reason for its failure?

Accepted Answer

A)  it was not very secure 
B)  it required placing valuable assets on servers in the cloud 
C)  it was foreign-developed 
D)  it was very expensive 
A)  it was not very secure 
B)  it required placing valuable assets on servers in the cloud 
C)  it was foreign-developed 
D)  it was very expensive

Question 4

Collaboration in the supply chain through electronic markets, compared to electronic data interchange, is ________.

Accepted Answer

A)  less flexible 
B)  more flexible 
C)  more secure 
D)  less secure 
A)  less flexible 
B)  more flexible 
C)  more secure 
D)  less secure

Question 5

Which of the following devices receives signals from nearby orbiting satellites and triangulates location based on the distance each signal travels?

Accepted Answer

A)  electronic data interchange devices 
B)  local positioning system devices 
C)  global positioning systems devices 
D)  RFID devices 
A)  electronic data interchange devices 
B)  local positioning system devices 
C)  global positioning systems devices 
D)  RFID devices

Question 6

Which of the following is calculated by adding the average advertising costs, agency fees, recruiter's salary and benefits, and relocation expenses for new employees?

Accepted Answer

A)  turnover cost 
B)  cost per hire 
C)  employee cost 
D)  retention cost 
A)  turnover cost 
B)  cost per hire 
C)  employee cost 
D)  retention cost

Question 7

Process improvements through integration of modules and creation of workflows is typically done for ________.

Accepted Answer

A)  financial analytics and financial reporting 
B)  general ledger and asset management 
C)  cash management and budget planning 
D)  procurement and accounts payable 
A)  financial analytics and financial reporting 
B)  general ledger and asset management 
C)  cash management and budget planning 
D)  procurement and accounts payable

Question 8

Which of the following is essential to financial workflows?

Accepted Answer

A)  eXtensible Business Reporting Language (XBRL) 
B)  social software 
C)  online, interactive forms 
D)  demand forecast accuracy (DFA.) 
A)  eXtensible Business Reporting Language (XBRL) 
B)  social software 
C)  online, interactive forms 
D)  demand forecast accuracy (DFA.)

Question 9

Describe how Dell reduced its operating costs.

Accepted Answer

Dell reduced its operating costs by bypa

Question 10

The advantage of using a suite with synchronized modules is that ________.

Accepted Answer

A)  modules are integrated at the edges 
B)  a common architecture overlays the systems to improve consistency across the modules 
C)  data integrity is high, with consistent, up-to-date, and nonduplicated elements 
D)  modules can have very rich functionality and can be implemented individually, reducing risk 
A)  modules are integrated at the edges 
B)  a common architecture overlays the systems to improve consistency across the modules 
C)  data integrity is high, with consistent, up-to-date, and nonduplicated elements 
D)  modules can have very rich functionality and can be implemented individually, reducing risk

Question 11

What are the common goals managers use to devise a strategy for building customer relationships?

Accepted Answer

To devise a strategy for building custom

Question 12

Groundbreaking interventions can sometimes dramatically reduce supply chain costs. Which of the following statements illustrates this claim?

Accepted Answer

A)  Sales of AT&T cell-phone plans depended heavily on iPhone sales. 
B)  Netflix replaced the U.S. Postal Service with Federal Express as its supplier. 
C)  The "cross-docking" approach was adopted by Walmart. 
D)  Dow Chemical closely monitors the location of hazardous materials. 
A)  Sales of AT&T cell-phone plans depended heavily on iPhone sales. 
B)  Netflix replaced the U.S. Postal Service with Federal Express as its supplier. 
C)  The "cross-docking" approach was adopted by Walmart. 
D)  Dow Chemical closely monitors the location of hazardous materials.

IBM hosts dozens of communities for developers who use their software tools. This is a customer relationship management strategy.

Corporate responsibility affects a company's decisions regarding sources and suppliers.

A Chinese furniture company implemented the SAP module, but failed. Which of the following is the most likely reason for its failure?

Collaboration in the supply chain through electronic markets, compared to electronic data interchange, is ________.

Which of the following devices receives signals from nearby orbiting satellites and triangulates location based on the distance each signal travels?

Which of the following is calculated by adding the average advertising costs, agency fees, recruiter's salary and benefits, and relocation expenses for new employees?

Process improvements through integration of modules and creation of workflows is typically done for ________.

Which of the following is essential to financial workflows?

Describe how Dell reduced its operating costs.

The advantage of using a suite with synchronized modules is that ________.

What are the common goals managers use to devise a strategy for building customer relationships?

Groundbreaking interventions can sometimes dramatically reduce supply chain costs. Which of the following statements illustrates this claim?

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Knowledge Management and E-Learning

Filters

Exam 5: Information Systems for the Enterprise

IBM hosts dozens of communities for developers who use their software tools. This is a customer relationship management strategy.

Corporate responsibility affects a company's decisions regarding sources and suppliers.

A Chinese furniture company implemented the SAP module, but failed. Which of the following is the most likely reason for its failure?

Collaboration in the supply chain through electronic markets, compared to electronic data interchange, is ________.

Which of the following devices receives signals from nearby orbiting satellites and triangulates location based on the distance each signal travels?

Which of the following is calculated by adding the average advertising costs, agency fees, recruiter's salary and benefits, and relocation expenses for new employees?

Process improvements through integration of modules and creation of workflows is typically done for ________.

Which of the following is essential to financial workflows?

Describe how Dell reduced its operating costs.

The advantage of using a suite with synchronized modules is that ________.

What are the common goals managers use to devise a strategy for building customer relationships?

Groundbreaking interventions can sometimes dramatically reduce supply chain costs. Which of the following statements illustrates this claim?

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Knowledge Management and E-Learning

Filters