Exam 5: Information Systems for the Enterprise

The "big bang" approach involves ________.

Spammers use a "web beacons" approach routinely to verify that e-mail addresses are valid.

Attracting new customers is often more difficult and expensive than retaining existing ones.

Demand forecast accuracy is important because underestimating demand leads to ________.

________ helps organizations to classify the user-generated content as pro, con, or neutral.

A bag manufacturing company had suffered financial losses by overestimating demand, which led to overproduction. Which of the following software would help prevent such situations in the future?

Early integrated application suites evolved from systems that supported ________.

An online clothes selling Web site has a low rate of customer retention. Which of the following can help increase its customer retention?

Which of the following types of software is used to manage and optimize inventories and space allocation?

Vendors are providing software-as-a-service (SaaS) products because of the need to ________.

Some vendors offer ________, where companies pay subscription fees to access the vendor's software remotely.

Supply chain management software evolved as general tools and applications, which offered comprehensive financial, supply chain, and human resource management suites.

Collaborative systems can emerge through sheer power, when one dominant partner demands to share information with smaller players.

Organizations that use the best of breed approach face the challenge of ________.

The Sarbanes-Oxley Act, passed in 2002, ________.

________ improve visibility in supply chains during transit and in storage.

The information systems used by customer relationship management (CRM) are often ________.

"Sometimes companies choose to go upstream and become their own suppliers." Explain this statement with an example.

What is a web beacon? How can people avoid them?

Tulsa University implemented an ERP for finances and human resources and built a separate student information system to match its specific requirements. This is an example of an engineered suite.