Question 1

Which of the following instructional techniques does not support asynchronous interaction?

Accepted Answer

A)  video mail 
B)  webcasting 
C)  whiteboard 
D)  wiki 
A)  video mail 
B)  webcasting 
C)  whiteboard 
D)  wiki

Question 2

Which of the following is a difference between the Internet and intranets?

Accepted Answer

A)  The Internet relies on TCP/IP, while intranets are protocol-independent. 
B)  The Internet can be accessed through web browsers, but intranets need specialized software to access. 
C)  The Internet supports multimedia and document formats unlike intranets. 
D)  The Internet is publicly accessible, while access to intranets is protected with passwords known to authorized individuals. 
A)  The Internet relies on TCP/IP, while intranets are protocol-independent. 
B)  The Internet can be accessed through web browsers, but intranets need specialized software to access. 
C)  The Internet supports multimedia and document formats unlike intranets. 
D)  The Internet is publicly accessible, while access to intranets is protected with passwords known to authorized individuals.

Question 3

Structural capital describes the number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following types of captured knowledge should be deleted from the system?

Accepted Answer

A)  operational information 
B)  compliance information 
C)  strategically valuable information 
D)  redundant information 
A)  operational information 
B)  compliance information 
C)  strategically valuable information 
D)  redundant information

Question 5

Discuss the three main types of intellectual capital.

Accepted Answer

The three main types of intellectual cap

Question 6

Which of the following is true of explicit knowledge?

Accepted Answer

A)  It is ingrained in a person and is difficult to document. 
B)  It includes structured and unstructured information, as well as multimedia content. 
C)  It encompasses the number and quality of all the relationships an organization's employees maintain. 
D)  It consists of information that is dispersed throughout the marketplace, and cannot be accumulated or referenced. 
A)  It is ingrained in a person and is difficult to document. 
B)  It includes structured and unstructured information, as well as multimedia content. 
C)  It encompasses the number and quality of all the relationships an organization's employees maintain. 
D)  It consists of information that is dispersed throughout the marketplace, and cannot be accumulated or referenced.

Question 7

A common problem in knowledge management is redundancy, which is worsened by the ease of copying and editing electronic files.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following languages is the resource description framework written in?

Accepted Answer

A)  HTML 
B)  SGML 
C)  VHML 
D)  XML 
A)  HTML 
B)  SGML 
C)  VHML 
D)  XML

Question 9

Which of the following is a characteristic of image recognition?

Accepted Answer

A)  converting images into text 
B)  examining images and converting them into machine-readable code 
C)  analyzing and enhancing photographic data 
D)  scanning facial features and returning possible matches from a database 
A)  converting images into text 
B)  examining images and converting them into machine-readable code 
C)  analyzing and enhancing photographic data 
D)  scanning facial features and returning possible matches from a database

Question 10

Which of the following instructional technologies enables synchronous interaction in e-learning?

Accepted Answer

A)  collaborative groupware 
B)  video on demand 
C)  webcasting 
D)  video mail 
A)  collaborative groupware 
B)  video on demand 
C)  webcasting 
D)  video mail

Question 11

The first step involved in knowledge management is ________.

Accepted Answer

A)  locating the sources of relevant knowledge 
B)  identifying the goal of the project 
C)  capturing the knowledge 
D)  organizing and sharing knowledge 
A)  locating the sources of relevant knowledge 
B)  identifying the goal of the project 
C)  capturing the knowledge 
D)  organizing and sharing knowledge

Question 12

Which of the following statements is true of intellectual capital?

Accepted Answer

A)  The value of an organization's intellectual capital is best reflected in conventional accounting reports. 
B)  Intellectual capital consists of all the intangible assets of an enterprise that contribute to its competitive advantage. 
C)  Intellectual capital is hard to distinguish from other sources of capital owned by an organization. 
D)  Intellectual capital does not include the knowledge stored as documentation about business processes, procedures, policies, contracts, and patents. 
A)  The value of an organization's intellectual capital is best reflected in conventional accounting reports. 
B)  Intellectual capital consists of all the intangible assets of an enterprise that contribute to its competitive advantage. 
C)  Intellectual capital is hard to distinguish from other sources of capital owned by an organization. 
D)  Intellectual capital does not include the knowledge stored as documentation about business processes, procedures, policies, contracts, and patents.

Question 13

Which of the following types of captured knowledge is ideal for developing plans of action to experiment with and invest in?

Accepted Answer

A)  operational information 
B)  compliance information 
C)  redundant information 
D)  strategically valuable information 
A)  operational information 
B)  compliance information 
C)  redundant information 
D)  strategically valuable information

Question 14

Which of the following statements is true of social network analysis?

Accepted Answer

A)  It displays connections of an individual's actual position on a hierarchical organizational chart. 
B)  It displays dense connections for people who are unwilling to provide assistance. 
C)  It provides insights into clusters and the roles different people play as leaders. 
D)  It treats individuals as discrete units of analysis, instead of focusing on how the structure of ties affects individuals and their relationships. 
A)  It displays connections of an individual's actual position on a hierarchical organizational chart. 
B)  It displays dense connections for people who are unwilling to provide assistance. 
C)  It provides insights into clusters and the roles different people play as leaders. 
D)  It treats individuals as discrete units of analysis, instead of focusing on how the structure of ties affects individuals and their relationships.

Question 15

Intellectual capital refers to ________.

Accepted Answer

A)  the intangible assets and resources of an enterprise 
B)  the assets that do not contribute to an organization's profitability 
C)  the assets of an organization that can be sold to another organization 
D)  the assets belonging to an enterprise that are freely available to the public 
A)  the intangible assets and resources of an enterprise 
B)  the assets that do not contribute to an organization's profitability 
C)  the assets of an organization that can be sold to another organization 
D)  the assets belonging to an enterprise that are freely available to the public

Question 16

Halcyon is an information technology firm that uses its own private web space to organize and distribute employee forms and announcements. It has recently begun using the same web space to manage its knowledge-related initiatives as well. The private web space discussed in this case is an example of a(n) ________.

Accepted Answer

A)  intranet 
B)  public blog 
C)  local area network 
D)  mashup 
A)  intranet 
B)  public blog 
C)  local area network 
D)  mashup

Question 17

What role does a project manager in an e-learning program play?

Accepted Answer

A)  bringing content to life and making it accessible 
B)  tracking progress from kickoff to completion 
C)  developing knowledge for a course 
D)  defining the objectives and goals of the course 
A)  bringing content to life and making it accessible 
B)  tracking progress from kickoff to completion 
C)  developing knowledge for a course 
D)  defining the objectives and goals of the course

Question 18

Discuss how social network analysis can help in locating sources of relevant knowledge.

Accepted Answer

Social network analysis refers to the pr

Question 19

With the help of ________, the digital version of a document is displayed on the screen for a human viewer to verify letters that the software cannot read.

Accepted Answer

A)  pattern recognition 
B)  intelligent character recognition 
C)  semantic mapping 
D)  web scraping 
A)  pattern recognition 
B)  intelligent character recognition 
C)  semantic mapping 
D)  web scraping

Question 20

What is a semantic web?

Accepted Answer

A semantic web is one in which online re

Which of the following instructional techniques does not support asynchronous interaction?

Which of the following is a difference between the Internet and intranets?

Structural capital describes the number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.

Which of the following types of captured knowledge should be deleted from the system?

Discuss the three main types of intellectual capital.

Which of the following is true of explicit knowledge?

A common problem in knowledge management is redundancy, which is worsened by the ease of copying and editing electronic files.

Which of the following languages is the resource description framework written in?

Which of the following is a characteristic of image recognition?

Which of the following instructional technologies enables synchronous interaction in e-learning?

The first step involved in knowledge management is ________.

Which of the following statements is true of intellectual capital?

Which of the following types of captured knowledge is ideal for developing plans of action to experiment with and invest in?

Which of the following statements is true of social network analysis?

Intellectual capital refers to ________.

What role does a project manager in an e-learning program play?

Discuss how social network analysis can help in locating sources of relevant knowledge.

With the help of ________, the digital version of a document is displayed on the screen for a human viewer to verify letters that the software cannot read.

What is a semantic web?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and DataWarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating with Technology

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters

Exam 9: Knowledge Management and E-Learning

Which of the following instructional techniques does not support asynchronous interaction?

Which of the following is a difference between the Internet and intranets?

Structural capital describes the number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.

Which of the following types of captured knowledge should be deleted from the system?

Discuss the three main types of intellectual capital.

Which of the following is true of explicit knowledge?

A common problem in knowledge management is redundancy, which is worsened by the ease of copying and editing electronic files.

Which of the following languages is the resource description framework written in?

Which of the following is a characteristic of image recognition?

Which of the following instructional technologies enables synchronous interaction in e-learning?

The first step involved in knowledge management is ________.

Which of the following statements is true of intellectual capital?

Which of the following types of captured knowledge is ideal for developing plans of action to experiment with and invest in?

Which of the following statements is true of social network analysis?

Intellectual capital refers to ________.

What role does a project manager in an e-learning program play?

Discuss how social network analysis can help in locating sources of relevant knowledge.

With the help of ________, the digital version of a document is displayed on the screen for a human viewer to verify letters that the software cannot read.

What is a semantic web?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and DataWarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating with Technology

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters