Question 1

Which of the following functions is performed by an instructional designer in an e-learning process?

Accepted Answer

A)  deciding the content of the course 
B)  developing the best strategies for the e-learning program 
C)  managing and tracking budgets for the process 
D)  defining the goals and objectives of the project 
A)  deciding the content of the course 
B)  developing the best strategies for the e-learning program 
C)  managing and tracking budgets for the process 
D)  defining the goals and objectives of the project

Question 2

Structural knowledge is in the minds of employees and is difficult to locate because employees may not realize that they possess it.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a feature of human capital?

Accepted Answer

A)  It represents the knowledge that a company's customers have about its products. 
B)  It refers to the knowledge stored as documentation about patents, contracts, and policies. 
C)  It consists of competencies and knowledge possessed by an organization's employees. 
D)  It refers to the number and quality of all the relationships an organization's employees maintain. 
A)  It represents the knowledge that a company's customers have about its products. 
B)  It refers to the knowledge stored as documentation about patents, contracts, and policies. 
C)  It consists of competencies and knowledge possessed by an organization's employees. 
D)  It refers to the number and quality of all the relationships an organization's employees maintain.

Question 4

Knowledge that is elusive in nature and encompasses insights, judgment, creative processes, and wisdom that come with long experience in a field, as well as many trials and errors is known as ________.

Accepted Answer

A)  inert knowledge 
B)  tacit knowledge 
C)  explicit knowledge 
D)  metaknowledge 
A)  inert knowledge 
B)  tacit knowledge 
C)  explicit knowledge 
D)  metaknowledge

Question 5

Which of the following is an accurate definition of knowledge management?

Accepted Answer

A)  a field which analyzes public capital and its role in community development 
B)  a field where researchers investigate roles that tangible assets play 
C)  a field which studies how tangible assets contribute to competitive advantage 
D)  a field which uses practices and strategies to manage intellectual capital 
A)  a field which analyzes public capital and its role in community development 
B)  a field where researchers investigate roles that tangible assets play 
C)  a field which studies how tangible assets contribute to competitive advantage 
D)  a field which uses practices and strategies to manage intellectual capital

Question 6

Which of the following is an accurate definition of document management systems?

Accepted Answer

A)  systems that manage electronic records, often converted from paper sources, making them searchable and easily transmitted 
B)  information systems that can find people in an organization with specific types of expertise based on their education, experience, and activities 
C)  information systems used to deliver e-learning courses, track student progress, and manage educational records 
D)  software tools that mimic the reasoning and decision making of a human expert, drawing from a base of knowledge about a particular subject area developed with the expert's assistance 
A)  systems that manage electronic records, often converted from paper sources, making them searchable and easily transmitted 
B)  information systems that can find people in an organization with specific types of expertise based on their education, experience, and activities 
C)  information systems used to deliver e-learning courses, track student progress, and manage educational records 
D)  software tools that mimic the reasoning and decision making of a human expert, drawing from a base of knowledge about a particular subject area developed with the expert's assistance

Question 7

________ knowledge tends to be ingrained in a person's mind, and often the person may not realize that he possesses it.

Accepted Answer

A)  Explicit 
B)  Tacit 
C)  Documented 
D)  Procedural 
A)  Explicit 
B)  Tacit 
C)  Documented 
D)  Procedural

Question 8

The process which reads typed text and helps document management systems index, tag, and decipher document identifiers quickly is known as ________.

Accepted Answer

A)  pattern recognition 
B)  optical character recognition 
C)  semantic mapping 
D)  optical mark recognition 
A)  pattern recognition 
B)  optical character recognition 
C)  semantic mapping 
D)  optical mark recognition

Question 9

Which of the following is an accurate definition of RDF?

Accepted Answer

A)  a specification written in XML, developed by the World Wide Web Consortium 
B)  a specification for web pages written in HTML 
C)  a specification to describe offline resources 
D)  a specification used for representing documents independent of application software and hardware 
A)  a specification written in XML, developed by the World Wide Web Consortium 
B)  a specification for web pages written in HTML 
C)  a specification to describe offline resources 
D)  a specification used for representing documents independent of application software and hardware

Question 10

What is knowledge management?

Accepted Answer

Knowledge management refers to a set of

Question 11

________ knowledge refers to knowledge that can be documented and codified.

Accepted Answer

A)  Experiential 
B)  Explicit 
C)  Tacit 
D)  Inert 
A)  Experiential 
B)  Explicit 
C)  Tacit 
D)  Inert

Question 12

Which of the following assets is a part of social capital?

Accepted Answer

A)  supplier contacts 
B)  business processes 
C)  trade secrets 
D)  organizational policies 
A)  supplier contacts 
B)  business processes 
C)  trade secrets 
D)  organizational policies

Question 13

Which of the following is a feature of massive open online courses?

Accepted Answer

A)  They rely on instructor-based testing and feedback. 
B)  They always carry academic credit. 
C)  They accept only select students. 
D)  They are offered through a third party. 
A)  They rely on instructor-based testing and feedback. 
B)  They always carry academic credit. 
C)  They accept only select students. 
D)  They are offered through a third party.

Question 14

Which of the following assets is a part of structural capital?

Accepted Answer

A)  research documents 
B)  mentoring strategies 
C)  interview techniques 
D)  client contacts 
A)  research documents 
B)  mentoring strategies 
C)  interview techniques 
D)  client contacts

Question 15

Which of the following contributes to successful knowledge management?

Accepted Answer

A)  copying and editing electronic files with different versions 
B)  saving and documenting redundant information 
C)  understanding an organization's specific needs to identify goals 
D)  identifying broadly defined, diverse goals and aims 
A)  copying and editing electronic files with different versions 
B)  saving and documenting redundant information 
C)  understanding an organization's specific needs to identify goals 
D)  identifying broadly defined, diverse goals and aims

Question 16

Which of the following is usually used as raw material for a social network analysis?

Accepted Answer

A)  employee surveys 
B)  hierarchical charts of organizations 
C)  human resource records 
D)  previous employment records 
A)  employee surveys 
B)  hierarchical charts of organizations 
C)  human resource records 
D)  previous employment records

Question 17

Which of the following is an accurate definition of social capital?

Accepted Answer

A)  the capital provided to early-stage, high-potential companies which contribute to developing societies 
B)  the internal and external relationships that are maintained by an organization's employees 
C)  the capital inherent in ecologies and protected by societies 
D)  the aggregate body of government-owned assets that are used to promote public industry productivity 
A)  the capital provided to early-stage, high-potential companies which contribute to developing societies 
B)  the internal and external relationships that are maintained by an organization's employees 
C)  the capital inherent in ecologies and protected by societies 
D)  the aggregate body of government-owned assets that are used to promote public industry productivity

Question 18

A majority of retail companies in Arizona are increasingly using a certain strategy to capture tacit knowledge which is helping them to successfully handle knowledge management. Which of the following processes would help such users add and edit articles about specific topics and discuss the contents of each article with other editors?

Accepted Answer

A)  wikis 
B)  portals 
C)  blogs 
D)  dashboards 
A)  wikis 
B)  portals 
C)  blogs 
D)  dashboards

Question 19

Sally Frost is a public engagement coordinator at Wildlife Foundation. What kind of capital does she contribute to the organization when she successfully interacts with volunteers, builds contacts with corporate houses and long-term relations with government bodies over the years?

Accepted Answer

A)  social capital 
B)  structural capital 
C)  equity capital 
D)  venture capital 
A)  social capital 
B)  structural capital 
C)  equity capital 
D)  venture capital

Question 20

Which of the following statements is true of intranets?

Accepted Answer

A)  Their functionality is restricted to organizing employee information and distributing announcements. 
B)  They are accessible only to authorized individuals through an organization's portal. 
C)  They are grids consisting of private, public, academic, business, and government networks. 
D)  They are open systems and are accessible to all users surfing the web. 
A)  Their functionality is restricted to organizing employee information and distributing announcements. 
B)  They are accessible only to authorized individuals through an organization's portal. 
C)  They are grids consisting of private, public, academic, business, and government networks. 
D)  They are open systems and are accessible to all users surfing the web.

Which of the following functions is performed by an instructional designer in an e-learning process?

Structural knowledge is in the minds of employees and is difficult to locate because employees may not realize that they possess it.

Which of the following is a feature of human capital?

Knowledge that is elusive in nature and encompasses insights, judgment, creative processes, and wisdom that come with long experience in a field, as well as many trials and errors is known as ________.

Which of the following is an accurate definition of knowledge management?

Which of the following is an accurate definition of document management systems?

________ knowledge tends to be ingrained in a person's mind, and often the person may not realize that he possesses it.

The process which reads typed text and helps document management systems index, tag, and decipher document identifiers quickly is known as ________.

Which of the following is an accurate definition of RDF?

What is knowledge management?

________ knowledge refers to knowledge that can be documented and codified.

Which of the following assets is a part of social capital?

Which of the following is a feature of massive open online courses?

Which of the following assets is a part of structural capital?

Which of the following contributes to successful knowledge management?

Which of the following is usually used as raw material for a social network analysis?

Which of the following is an accurate definition of social capital?

Sally Frost is a public engagement coordinator at Wildlife Foundation. What kind of capital does she contribute to the organization when she successfully interacts with volunteers, builds contacts with corporate houses and long-term relations with government bodies over the years?

Which of the following statements is true of intranets?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and DataWarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating with Technology

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters

Exam 9: Knowledge Management and E-Learning

Which of the following functions is performed by an instructional designer in an e-learning process?

Structural knowledge is in the minds of employees and is difficult to locate because employees may not realize that they possess it.

Which of the following is a feature of human capital?

Knowledge that is elusive in nature and encompasses insights, judgment, creative processes, and wisdom that come with long experience in a field, as well as many trials and errors is known as ________.

Which of the following is an accurate definition of knowledge management?

Which of the following is an accurate definition of document management systems?

________ knowledge tends to be ingrained in a person's mind, and often the person may not realize that he possesses it.

The process which reads typed text and helps document management systems index, tag, and decipher document identifiers quickly is known as ________.

Which of the following is an accurate definition of RDF?

What is knowledge management?

________ knowledge refers to knowledge that can be documented and codified.

Which of the following assets is a part of social capital?

Which of the following is a feature of massive open online courses?

Which of the following assets is a part of structural capital?

Which of the following contributes to successful knowledge management?

Which of the following is usually used as raw material for a social network analysis?

Which of the following is an accurate definition of social capital?

Sally Frost is a public engagement coordinator at Wildlife Foundation. What kind of capital does she contribute to the organization when she successfully interacts with volunteers, builds contacts with corporate houses and long-term relations with government bodies over the years?

Which of the following statements is true of intranets?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and DataWarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating with Technology

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters