Question 1

What function were intranets originally intended to serve?

Accepted Answer

A)  organizing and distributing employee forms and announcements 
B)  screening organizational networks for potential security risks 
C)  interacting with an organization's customers 
D)  storing critical information relevant to an organization 
A)  organizing and distributing employee forms and announcements 
B)  screening organizational networks for potential security risks 
C)  interacting with an organization's customers 
D)  storing critical information relevant to an organization

Question 2

A(n) ________ is a person who brings together the knowledge and skills about what strategies work best for e-learning.

Accepted Answer

A)  instructional designer 
B)  subject matter expert 
C)  project sponsor 
D)  semantic reasoner 
A)  instructional designer 
B)  subject matter expert 
C)  project sponsor 
D)  semantic reasoner

Question 3

Which of the following knowledge management strategies should be used with strategically valuable information?

Accepted Answer

A)  develop plans of action to experiment with and invest in this information 
B)  systematically collect and organize, making it widely available throughout the organization 
C)  create backup copies to be stored remotely and delete information from the system 
D)  automate collection and archiving to achieve cost-effectiveness 
A)  develop plans of action to experiment with and invest in this information 
B)  systematically collect and organize, making it widely available throughout the organization 
C)  create backup copies to be stored remotely and delete information from the system 
D)  automate collection and archiving to achieve cost-effectiveness

Question 4

In knowledge management, the step that comes immediately after identifying the goal is ________.

Accepted Answer

A)  share the knowledge 
B)  locate the sources of relevant knowledge 
C)  capture the knowledge 
D)  organize and value the knowledge 
A)  share the knowledge 
B)  locate the sources of relevant knowledge 
C)  capture the knowledge 
D)  organize and value the knowledge

Question 5

McCloy-Hill, a well-known law firm in California, adopts a regular practice of documenting its client-related data daily in an electronic database. The client-related data includes the nature of legal advice sought, revenue generated by each client, and progress on each case, among others. What type of intellectual capital does such data represent to the firm?

Accepted Answer

A)  venture capital 
B)  social capital 
C)  structural capital 
D)  human capital 
A)  venture capital 
B)  social capital 
C)  structural capital 
D)  human capital

Question 6

Which of the following functions does a project sponsor perform in an e-learning program?

Accepted Answer

A)  deciding on the course content 
B)  assessing the participants of the course 
C)  developing best strategies for the success of the program 
D)  defining project goals and paying the bills 
A)  deciding on the course content 
B)  assessing the participants of the course 
C)  developing best strategies for the success of the program 
D)  defining project goals and paying the bills

Question 7

What are some of the challenges faced while sharing knowledge in an organization?

Accepted Answer

Some employees in an organization tend t

Question 8

Which of the following best describes the Sharable Content Object Reference Model?

Accepted Answer

A)  guidelines that facilitate the use of multimedia files in learning objects 
B)  guidelines that allow learning management systems to be delivered online over the Internet 
C)  guidelines that govern how e-learning objects communicate with the LMS on a technical level 
D)  guidelines that allow users to integrate social networks into learning management systems 
A)  guidelines that facilitate the use of multimedia files in learning objects 
B)  guidelines that allow learning management systems to be delivered online over the Internet 
C)  guidelines that govern how e-learning objects communicate with the LMS on a technical level 
D)  guidelines that allow users to integrate social networks into learning management systems

Question 9

A(n) ________ can be described as a meeting of people in the same field, or who contribute to the same business process, and share tips for techniques that have consistently shown superior results in accomplishing a goal.

Accepted Answer

A)  shadowing session 
B)  best-practice session 
C)  adversarial review 
D)  after-action review 
A)  shadowing session 
B)  best-practice session 
C)  adversarial review 
D)  after-action review

Question 10

Discuss the key steps involved in knowledge management.

Accepted Answer

The key steps involved in knowledge mana

Question 11

Which of the following instructional technologies can be used only when the students and the instructor are in the same location at the same time?

Accepted Answer

A)  computer labs 
B)  smartboards 
C)  whiteboards 
D)  webcasting 
A)  computer labs 
B)  smartboards 
C)  whiteboards 
D)  webcasting

Question 12

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.

Accepted Answer

A) True 
 B)False

Question 13

A ________ is a website in which users add and edit articles about specific topics and discuss the contents of each article with other editors.

Accepted Answer

A)  blog 
B)  wiki 
C)  portal 
D)  mashup 
A)  blog 
B)  wiki 
C)  portal 
D)  mashup

Question 14

Computer programmers are highly essential to the process of developing interactive learning objects in e-learning programs.

Accepted Answer

A) True 
 B)False

Question 15

Self-paced learning programs are especially useful for gaining structural knowledge, such as how to use a company's enterprise resource planning software.

Accepted Answer

A) True 
 B)False

Question 16

Known to be an integral part of Green Living Inc., Rhonda Lloyd worked as a renewable energy campaigner for nine years in a remote region of Indonesia. What kind of knowledge represents her understanding of the dynamics of village communities and the apprehensions of the locals?

Accepted Answer

A)  tacit 
B)  documented 
C)  explicit 
D)  metaknowledge 
A)  tacit 
B)  documented 
C)  explicit 
D)  metaknowledge

Question 17

Which of the following instructional technologies enables asynchronous interaction in e-learning?

Accepted Answer

A)  virtual classrooms 
B)  audio conferencing 
C)  collaborative groupware 
D)  webcasting 
A)  virtual classrooms 
B)  audio conferencing 
C)  collaborative groupware 
D)  webcasting

Question 18

What is self-paced e-learning?

Accepted Answer

E-learning might be designed as self-pac

Question 19

A person in an e-learning program who knows just what should be included in the course and possesses the content expertise is known as a ________.

Accepted Answer

A)  semantic reasoner 
B)  subject matter expert 
C)  lexical analyzer 
D)  knowledge engineer 
A)  semantic reasoner 
B)  subject matter expert 
C)  lexical analyzer 
D)  knowledge engineer

Question 20

Which of the following knowledge management strategies should be used with redundant information?

Accepted Answer

A)  develop plans to experiment with and invest in this information 
B)  systematically collect and organize, making it widely available throughout the organization 
C)  delete the information from the system 
D)  automate collection and archiving to achieve cost-effectiveness 
A)  develop plans to experiment with and invest in this information 
B)  systematically collect and organize, making it widely available throughout the organization 
C)  delete the information from the system 
D)  automate collection and archiving to achieve cost-effectiveness

What function were intranets originally intended to serve?

A(n) ________ is a person who brings together the knowledge and skills about what strategies work best for e-learning.

Which of the following knowledge management strategies should be used with strategically valuable information?

In knowledge management, the step that comes immediately after identifying the goal is ________.

Which of the following functions does a project sponsor perform in an e-learning program?

What are some of the challenges faced while sharing knowledge in an organization?

Which of the following best describes the Sharable Content Object Reference Model?

A(n) ________ can be described as a meeting of people in the same field, or who contribute to the same business process, and share tips for techniques that have consistently shown superior results in accomplishing a goal.

Discuss the key steps involved in knowledge management.

Which of the following instructional technologies can be used only when the students and the instructor are in the same location at the same time?

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.

A ________ is a website in which users add and edit articles about specific topics and discuss the contents of each article with other editors.

Computer programmers are highly essential to the process of developing interactive learning objects in e-learning programs.

Self-paced learning programs are especially useful for gaining structural knowledge, such as how to use a company's enterprise resource planning software.

Known to be an integral part of Green Living Inc., Rhonda Lloyd worked as a renewable energy campaigner for nine years in a remote region of Indonesia. What kind of knowledge represents her understanding of the dynamics of village communities and the apprehensions of the locals?

Which of the following instructional technologies enables asynchronous interaction in e-learning?

What is self-paced e-learning?

A person in an e-learning program who knows just what should be included in the course and possesses the content expertise is known as a ________.

Which of the following knowledge management strategies should be used with redundant information?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and DataWarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating with Technology

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters

Exam 9: Knowledge Management and E-Learning

What function were intranets originally intended to serve?

A(n) ________ is a person who brings together the knowledge and skills about what strategies work best for e-learning.

Which of the following knowledge management strategies should be used with strategically valuable information?

In knowledge management, the step that comes immediately after identifying the goal is ________.

Which of the following functions does a project sponsor perform in an e-learning program?

What are some of the challenges faced while sharing knowledge in an organization?

Which of the following best describes the Sharable Content Object Reference Model?

A(n) ________ can be described as a meeting of people in the same field, or who contribute to the same business process, and share tips for techniques that have consistently shown superior results in accomplishing a goal.

Discuss the key steps involved in knowledge management.

Which of the following instructional technologies can be used only when the students and the instructor are in the same location at the same time?

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.

A ________ is a website in which users add and edit articles about specific topics and discuss the contents of each article with other editors.

Computer programmers are highly essential to the process of developing interactive learning objects in e-learning programs.

Self-paced learning programs are especially useful for gaining structural knowledge, such as how to use a company's enterprise resource planning software.

Known to be an integral part of Green Living Inc., Rhonda Lloyd worked as a renewable energy campaigner for nine years in a remote region of Indonesia. What kind of knowledge represents her understanding of the dynamics of village communities and the apprehensions of the locals?

Which of the following instructional technologies enables asynchronous interaction in e-learning?

What is self-paced e-learning?

A person in an e-learning program who knows just what should be included in the course and possesses the content expertise is known as a ________.

Which of the following knowledge management strategies should be used with redundant information?

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and DataWarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating with Technology

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters