Exam 3: Process Choice and Layout Decisions in Manufacturing and Services
Exam 1: Introduction to Operations and Supply Chain Management83 Questions
Exam 2: Operations and Supply Chain Strategies85 Questions
Exam 3: Process Choice and Layout Decisions in Manufacturing and Services100 Questions
Exam 4: Business Processes83 Questions
Exam 5: Managing Quality66 Questions
Exam 6: Managing Capacity71 Questions
Exam 6: S: Advanced Waiting Line Theory and Simulation Modeling70 Questions
Exam 7: Supply Management92 Questions
Exam 8: Logistics90 Questions
Exam 9: Forecasting79 Questions
Exam 10: Sales and Operations Planning Aggregate Planning80 Questions
Exam 11: Managing Inventory Throughout the Supply Chain78 Questions
Exam 12: Managing Production Across the Supply Chain96 Questions
Exam 12: S: Supply Chain Information Systems62 Questions
Exam 13: Jitlean Production75 Questions
Exam 14: Managing Projects65 Questions
Exam 15: Developing Products and Services88 Questions
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Name a service business that relies heavily on intangible activities. How does the level of intangibility fit with the degrees of contact and customization?
(Short Answer)
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What are the four levels of customization and at what place does each occur in the supply chain?
(Essay)
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With the backyard poultry craze unleashing a tidal wave of municipal code proposals, Chickenverks is poised to capitalize on the sudden demand for chicken tractors. The portable henhouses they have designed can be assembled in 10 basic steps, each with a required time and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 40 units per hour.
Task Time () Predecessor 25 \@cdots 35 20 55 45 , 15 35 40 , 25 , 30 , Balance the line according to the longest operation rule and calculate the percent idle time. Using the same arrangement of tasks at work stations, what is the greatest output that can be achieved in an eight-hour day and what is the percent idle time of this design?
(Essay)
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A job shop manufacturing process is better suited to make a variety of products than a continuous flow process.
(True/False)
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What is the optimal location for these departments in the floor plan depicted if the transportation cost is $2 per foot and the departments have a daily number of trips between each other as shown?
Daily Number of Trips Between Departments
\@cdots 20 40 60 80 \@cdots 10 30 50 C \@cdots 0 15 \@cdots 5 E \@cdots Floor Plan
Office Space 1 Office Space 2 Office Space 3 Office Space 4 Office Space 5 Distance Between Offices
Office Space 1 2 3 4 5 1 \@cdots 10 20 30 40 2 \@cdots 10 20 30 3 \@cdots 10 20 4 \@cdots 5 5 \@cdots
(Essay)
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Use this scenario for the following question(s).
The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.
Task Time () Predecessor A 45 \@cdots B 50 A C 20 A D 55 A E 15 D F 65 D G 25 E H 35 B, C, F, G
-Refer to the scenario above. What is the theoretical minimum number of stations that will be used if the line is balanced using the appropriate takt time?
(Multiple Choice)
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The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time and predecessor as shown in the table. They work a 7 hour day and want to produce at a rate of 360 units per day. What should their takt time be? Task Time () Predecessor A 45 \@cdots B 50 A C 40 A D 55 B, C E 40 D F 65 D G 25 E H 35 F, G
(Multiple Choice)
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The table depicts a production line that has been balanced with a takt time of 2 minutes. What is the efficiency of this balance? Workstation 1 2 3 4 5 6 Task , ,, , ,, Time () 1,1 1.8 1,0.5,0.4 0.9,0.8 1.8 0.5,0.5,0.6
(Multiple Choice)
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The table depicts a production line that has been balanced with a takt time of 2 minutes. If you could hire another six workers, which of these systems would result in the highest output rate? Workstation 1 2 3 4 5 6 Task , ,, , ,, Time () 1,1 1.8 1,0.5,0.4 0.9,0.8 1.8 0.5,0.5,0.6
(Multiple Choice)
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Provide an example (other than the one offered in the text)of a supply chain composed of manufacturers using at least three different types of manufacturing processes.
(Essay)
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In a service blueprint, the line of internal interaction falls between the customer and the onstage service provider.
(True/False)
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Service operations compete and position themselves in the marketplace based on the three dimensions - ________, ________, and ________.
(Essay)
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________ are products that are customized only at the very end of the manufacturing process.
(Short Answer)
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Where should a business consultant position herself on the three axes of contact, customization, and cost.
(Essay)
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Which of these manufacturing processes involves products that cannot be broken into discrete units?
(Multiple Choice)
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The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 400 units using seven workers-one for each station.
Task Time () Predecessor 45 \@cdots K 50 L 40 M 55 , 40 O 65 P 25 R 35 , Balance the line according to the longest operation rule and calculate the percent idle time. Using the same arrangement of tasks at work stations, what is the greatest output that can be achieved in an eight-hour day and what is the percent idle time of this design?
(Essay)
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These three tables show the floor layout of 5 departments in an office building, the average number of daily trips between each pair of offices, and the distance between each pair of offices. What is the total cost of this layout if there is a $0.50 per foot transportation cost? Average number of trips between departments
A B C D E A \@cdots 25 15 25 30 B \@cdots 40 50 35 C \@cdots 15 15 \@cdots 20 E \@cdots Distance between departments (feet)
A B C D E A \@cdots 20 25 40 45 B \@cdots 5 20 25 C \@cdots 25 20 D \@cdots 5 E -
(Multiple Choice)
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Use this scenario for the following question(s).
The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.
Task Time () Predecessor A 45 \@cdots B 50 A C 20 A D 55 A E 15 D F 65 D G 25 E H 35 B, C, F, G
-Refer to the scenario above. The process design team realizes that the potential spike in demand for this device requires increased output. They elect to add a seventh worker to their production team at the first station. What is the net effect of adding this worker?
(Multiple Choice)
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