Question 1

The process of preapproving suppliers for specific commodities or parts is known as:

Accepted Answer

A) screening. 
B) presourcing. 
C) presaging. 
D) certifying. 
A) screening. 
B) presourcing. 
C) presaging. 
D) certifying.

Question 2

Your supplier works closely with you to jointly design a product in:

Accepted Answer

A) gray box design. 
B) black box design. 
C) white box design. 
D) red box design. 
A) gray box design. 
B) black box design. 
C) white box design. 
D) red box design.

Question 3

Provide an example from industry of a product or service that was duplicated by a competitor. Was this considered successful from the perspective of the first company? The competitor?

Accepted Answer

Examples a

Question 4

What is design for the environment (DFE)? Provide examples of products or services that have been developed with this in mind.

Accepted Answer

Design for the environment addresses "en

Question 5

An airline specifies a wider monitor for installation on their overseas flights. The airframe manufacturer will accommodate this order by issuing an engineering change.

Accepted Answer

A) True 
 B)False

Question 6

What are the implications of an empty row (i.e., one with no check marks or x's)in the main body of the matrix of the house of quality?

Accepted Answer

A) Nothing, it's just a sparse row. 
B) There is no synergy among the product characteristics. 
C) Product characteristics are potentially superfluous. 
D) Customer requirements are potentially not being met by the product. 
A) Nothing, it's just a sparse row. 
B) There is no synergy among the product characteristics. 
C) Product characteristics are potentially superfluous. 
D) Customer requirements are potentially not being met by the product.

Question 7

What is the Six Sigma approach to new product and process development? What takes place in each step?

Accepted Answer

The Six Sigma methodology includes a pro

Question 8

Product design refers to the characteristics or features of a product or service that determine its ability to meet the needs of the user.

Accepted Answer

A) True 
 B)False

Question 9

What are robust design, testability, and serviceability and how are they related?

Accepted Answer

Robust design calls for the design of th

Question 10

In most firms, the group that tracks forecasts of prices and long term supplies of key materials is:

Accepted Answer

A) suppliers. 
B) marketing. 
C) purchasing. 
D) accounting/finance. 
A) suppliers. 
B) marketing. 
C) purchasing. 
D) accounting/finance.

Question 11

If a company is capable of delivering the service over and over again in the volumes needed it is said to have a high level of scalability.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following occurs during a sequential development process?

Accepted Answer

A) Activities in different development stages overlap with one another. 
B) Constant communication is required between participants at various stages in the development effort. 
C) Prototypes can begin before product characteristics are finalized. 
D) The development funnel process takes place. 
A) Activities in different development stages overlap with one another. 
B) Constant communication is required between participants at various stages in the development effort. 
C) Prototypes can begin before product characteristics are finalized. 
D) The development funnel process takes place.

Question 13

Which of the following functions is NOT typically involved in a cross-functional product development effort?

Accepted Answer

A) marketing 
B) operations 
C) finance 
D) All of these functions are involved. 
A) marketing 
B) operations 
C) finance 
D) All of these functions are involved.

Question 14

The finance group typically help in new product development by:

Accepted Answer

A) determining how much it will cost. 
B) acquiring the needed capital to develop a product or service. 
C) locating reliable and solvent suppliers. 
D) create an identity for the product. 
A) determining how much it will cost. 
B) acquiring the needed capital to develop a product or service. 
C) locating reliable and solvent suppliers. 
D) create an identity for the product.

Question 15

Which of these is NOT commonly cited as a motivation to produce new products or services?

Accepted Answer

A) to exploit existing capabilities 
B) to fully utilize the R&D function 
C) to provide benefits to the firm 
D) to block out competitors 
A) to exploit existing capabilities 
B) to fully utilize the R&D function 
C) to provide benefits to the firm 
D) to block out competitors

Question 16

Products developed using a concurrent engineering process can be developed more quickly than those using a sequential development process.

Accepted Answer

A) True 
 B)False

Question 17

Safety and health issues over the product's projected life cycle are addressed by the ________ approach.

Accepted Answer

design for

Question 18

Presourcing is the process of preapproving suppliers for specific commodities or parts.

Accepted Answer

A) True 
 B)False

Question 19

Develop the product characteristics-product specifications matrix (i.e., the second matrix)for a house of quality for an improved pizza box. Your house of quality should feature four rows and four columns and should identify relationships among the rows and columns. Identify relationships in the roof of your house of quality also.

Accepted Answer

Answers will vary. Possible candidates f

Question 20

The DMADV process relies on:

Accepted Answer

A) benchmarking competitors' products. 
B) intuitive design championed by contractors external to the company. 
C) rigorous data analysis by teams of black belts, green belts and champions. 
D) black box design or gray box design. 
A) benchmarking competitors' products. 
B) intuitive design championed by contractors external to the company. 
C) rigorous data analysis by teams of black belts, green belts and champions. 
D) black box design or gray box design.

The process of preapproving suppliers for specific commodities or parts is known as:

Your supplier works closely with you to jointly design a product in:

Provide an example from industry of a product or service that was duplicated by a competitor. Was this considered successful from the perspective of the first company? The competitor?

What is design for the environment (DFE)? Provide examples of products or services that have been developed with this in mind.

An airline specifies a wider monitor for installation on their overseas flights. The airframe manufacturer will accommodate this order by issuing an engineering change.

What are the implications of an empty row (i.e., one with no check marks or x's)in the main body of the matrix of the house of quality?

What is the Six Sigma approach to new product and process development? What takes place in each step?

Product design refers to the characteristics or features of a product or service that determine its ability to meet the needs of the user.

What are robust design, testability, and serviceability and how are they related?

In most firms, the group that tracks forecasts of prices and long term supplies of key materials is:

If a company is capable of delivering the service over and over again in the volumes needed it is said to have a high level of scalability.

Which of the following occurs during a sequential development process?

Which of the following functions is NOT typically involved in a cross-functional product development effort?

The finance group typically help in new product development by:

Which of these is NOT commonly cited as a motivation to produce new products or services?

Products developed using a concurrent engineering process can be developed more quickly than those using a sequential development process.

Safety and health issues over the product's projected life cycle are addressed by the ________ approach.

Presourcing is the process of preapproving suppliers for specific commodities or parts.

The DMADV process relies on:

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Process Choice and Layout Decisions in Manufacturing and Services

Business Processes

Managing Quality

Managing Capacity

S: Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S: Supply Chain Information Systems

Jitlean Production

Managing Projects

Filters

Exam 15: Developing Products and Services

The process of preapproving suppliers for specific commodities or parts is known as:

Your supplier works closely with you to jointly design a product in:

Provide an example from industry of a product or service that was duplicated by a competitor. Was this considered successful from the perspective of the first company? The competitor?

What is design for the environment (DFE)? Provide examples of products or services that have been developed with this in mind.

An airline specifies a wider monitor for installation on their overseas flights. The airframe manufacturer will accommodate this order by issuing an engineering change.

What are the implications of an empty row (i.e., one with no check marks or x's)in the main body of the matrix of the house of quality?

What is the Six Sigma approach to new product and process development? What takes place in each step?

Product design refers to the characteristics or features of a product or service that determine its ability to meet the needs of the user.

What are robust design, testability, and serviceability and how are they related?

In most firms, the group that tracks forecasts of prices and long term supplies of key materials is:

If a company is capable of delivering the service over and over again in the volumes needed it is said to have a high level of scalability.

Which of the following occurs during a sequential development process?

Which of the following functions is NOT typically involved in a cross-functional product development effort?

The finance group typically help in new product development by:

Which of these is NOT commonly cited as a motivation to produce new products or services?

Products developed using a concurrent engineering process can be developed more quickly than those using a sequential development process.

Safety and health issues over the product's projected life cycle are addressed by the ________ approach.

Presourcing is the process of preapproving suppliers for specific commodities or parts.

The DMADV process relies on:

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Process Choice and Layout Decisions in Manufacturing and Services

Business Processes

Managing Quality

Managing Capacity

S: Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S: Supply Chain Information Systems

Jitlean Production

Managing Projects

Filters