Exam 10: Achieving World-Class Operations Management
Exam 1: Introduction101 Questions
Exam 2: Making Ethical Decisions and Managing a Socially Responsible Business79 Questions
Exam 3: Competing in the Global Marketplace78 Questions
Exam 4: Forms of Business Ownership77 Questions
Exam 5: Entrepreneurship: Starting and Managing Your Own Business82 Questions
Exam 6: Management and Leadership in Todays Organizations74 Questions
Exam 7: Designing Organizational Structures87 Questions
Exam 8: Managing Human Resources and Labor Relations101 Questions
Exam 9: Motivating Employees90 Questions
Exam 10: Achieving World-Class Operations Management88 Questions
Exam 11: Creating Products and Pricing Strategies to Meet Customers Needs142 Questions
Exam 12: Distributing and Promoting Products and Services90 Questions
Exam 13: Using Technology to Manage Information Lf-Test Scoring Guidelines62 Questions
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Goal setting theory is based on the idea that setting ambitious but attainable goals can motivate workers and improve performance.
(True/False)
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__________ leadership occurs when someone may not have official authority or position but chooses to lead for a variety of reasons.
(Short Answer)
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An extrinsic reward is the personal satisfaction you feel when you perform well and achieve goals.
(True/False)
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Decision making is very simply choosing among two or more alternatives.
(True/False)
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A transformational leader is successful by providing clear structure and guidelines to employees.
(True/False)
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Which of the following statements about empowerment is most true?
(Multiple Choice)
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A __________ leader is more likely to promise rewards for good performance.
(Short Answer)
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Which of the following is a set of qualities that tend to help leaders achieve effective results?
(Multiple Choice)
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The __________ effect refers to the tendency for people to behave differently when they know they are being studied.
(Short Answer)
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Managers in which of the following industries would be most likely to use empowerment?
(Multiple Choice)
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Accepting constructive criticism is a sign of weakness and thus is not useful to successful leaders.
(True/False)
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The principle of motion economy showed that every job could be broken down into therbligs.
(True/False)
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Task leaders make sure that everyone is comfortable with the decision being made and diffuse any potentially confrontational issues among group members.
(True/False)
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Define leadership and management and discuss the typical characteristics associated with each.
(Essay)
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Social leaders plan activities and timelines and make sure the group stays on task.
(True/False)
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