Question 1

When considering the sequence of activities, what considerations should be addressed?

Accepted Answer

(1) Maximize diagnostic data;

Question 2

Which of the following considerations in selecting the right intervention strategy relates to the "principle of congruence"?

Accepted Answer

A)  Matching the intervention to the data and diagnosis 
B)  Considering client readiness for change 
C)  Deciding where to intervene first 
D)  Considering depth of intervention 
A)  Matching the intervention to the data and diagnosis 
B)  Considering client readiness for change 
C)  Deciding where to intervene first 
D)  Considering depth of intervention

Question 3

Which of the following OD prinicples stresses that interventions not only solve the immediate problem but also provides organizational members the opportunity to examine how the problem-solving process occurs to carry it out in the future?

Accepted Answer

A)  Creating opportunities for learning 
B)  Giving free choice 
C)  Providing clear and explicit outcomes 
D)  Focus on total culture and cultural processes 
A)  Creating opportunities for learning 
B)  Giving free choice 
C)  Providing clear and explicit outcomes 
D)  Focus on total culture and cultural processes

Question 4

Most OD practitioners rightly consider the intervention to be the heart of the consulting engagement and the point at which change usually becomes the overt objective.

Accepted Answer

A) True 
 B)False

Question 5

If an intervention is structured to exclude certain organizational members, this is an example of which ethical issue?

Accepted Answer

A)  misrepresentation of the intervention 
B)  misrepresentation of the consultant's skill level 
C)  collusion with the client 
D)  coercion and manipulation of the client or organizational members 
A)  misrepresentation of the intervention 
B)  misrepresentation of the consultant's skill level 
C)  collusion with the client 
D)  coercion and manipulation of the client or organizational members

Question 6

Which stage is arguably the most formal and structured opportunity for organizational change?

Accepted Answer

A)  Data gathering 
B)  Diagnosis 
C)  Intervention 
D)  Contracting 
A)  Data gathering 
B)  Diagnosis 
C)  Intervention 
D)  Contracting

Question 7

Which of the following is NOT an individual intervention?

Accepted Answer

A)  coaching 
B)  360-degree feedback 
C)  culture assessment and change 
D)  career planning 
A)  coaching 
B)  360-degree feedback 
C)  culture assessment and change 
D)  career planning

Question 8

Which role of the change agent is defined as a boundary-spanner between groups or between a supervisor and team, negotiating between them and giving feedback?

Accepted Answer

A)  Facilitative 
B)  Gatekeeping 
C)  Diagnostic 
D)  Mobilizing 
A)  Facilitative 
B)  Gatekeeping 
C)  Diagnostic 
D)  Mobilizing

Question 9

What are some effects of failed interventions on change agents?

Accepted Answer

Answers may vary, but some examples incl

Question 10

Giving up too quickly or expecting too much too soon are both examples of which reason why interventions fail?

Accepted Answer

A)  not enough time devoted 
B)  wrong problem 
C)  unskilled change agent 
D)  lack of readiness for change 
A)  not enough time devoted 
B)  wrong problem 
C)  unskilled change agent 
D)  lack of readiness for change

Question 11

Discuss the three important principles on which OD interventions are structured.

Accepted Answer

Answers should detail (1) Crea

Question 12

Based on the definition of an intervention, which of the following is NOT a key component?

Accepted Answer

A)  the system is ongoing 
B)  standard approaches 
C)  a deliberate interruption 
D)  to help or to improve the effectiveness 
A)  the system is ongoing 
B)  standard approaches 
C)  a deliberate interruption 
D)  to help or to improve the effectiveness

Question 13

Which of the following is typically considered an organizationwide intervention?

Accepted Answer

A)  transition meeting 
B)  career planning and development 
C)  merger/acquisition interventions 
D)  role negotiation and analysis 
A)  transition meeting 
B)  career planning and development 
C)  merger/acquisition interventions 
D)  role negotiation and analysis

Question 14

Which role of the change agent is defined as pointing out what has been said, heard, or learned to enhance group or individual awareness?

Accepted Answer

A)  Gatekeeping 
B)  Diagnostic 
C)  Architectural 
D)  Mobilizing 
A)  Gatekeeping 
B)  Diagnostic 
C)  Architectural 
D)  Mobilizing

Question 15

Which of the following is typically considered an individual intervention?

Accepted Answer

A)  confrontation meeting 
B)  Six Sigma 
C)  appreciative inquiry 
D)  coaching 
A)  confrontation meeting 
B)  Six Sigma 
C)  appreciative inquiry 
D)  coaching

Question 16

While there are guidelines in selecting the right intervention, the best practice is to work closely with the client to determine what engagement is most appropriate for the problem and the client organization.

Accepted Answer

A) True 
 B)False

Question 17

If a change agent agrees to implement an intervention even in the absence of data to support it, this is an example of which ethical issue?

Accepted Answer

A)  misrepresentation of the intervention 
B)  misrepresentation of the consultant's skill level 
C)  collusion with the client 
D)  coercion and manipulation of the client or organizational members 
A)  misrepresentation of the intervention 
B)  misrepresentation of the consultant's skill level 
C)  collusion with the client 
D)  coercion and manipulation of the client or organizational members

Question 18

The ______ approach is based on the notion that change will occur when people change their attitudes, values, skills, and relationships.

Accepted Answer

A)  normative-reeducative 
B)  power-coercive 
C)  empirical-rational 
D)  environmental-adaptive 
A)  normative-reeducative 
B)  power-coercive 
C)  empirical-rational 
D)  environmental-adaptive

Question 19

Which of the following is NOT a team intervention?

Accepted Answer

A)  mentoring 
B)  confrontation meetings 
C)  work redesign 
D)  appreciative inquiry 
A)  mentoring 
B)  confrontation meetings 
C)  work redesign 
D)  appreciative inquiry

Question 20

Which stages within the OD process represent arguably the highest susceptibility for ethical conflict?

Accepted Answer

A)  entry and contracting 
B)  action planning and intervention 
C)  data gathering and analysis 
D)  evaluation and feedback 
A)  entry and contracting 
B)  action planning and intervention 
C)  data gathering and analysis 
D)  evaluation and feedback

When considering the sequence of activities, what considerations should be addressed?

Which of the following considerations in selecting the right intervention strategy relates to the "principle of congruence"?

Which of the following OD prinicples stresses that interventions not only solve the immediate problem but also provides organizational members the opportunity to examine how the problem-solving process occurs to carry it out in the future?

Most OD practitioners rightly consider the intervention to be the heart of the consulting engagement and the point at which change usually becomes the overt objective.

If an intervention is structured to exclude certain organizational members, this is an example of which ethical issue?

Which stage is arguably the most formal and structured opportunity for organizational change?

Which of the following is NOT an individual intervention?

Which role of the change agent is defined as a boundary-spanner between groups or between a supervisor and team, negotiating between them and giving feedback?

What are some effects of failed interventions on change agents?

Giving up too quickly or expecting too much too soon are both examples of which reason why interventions fail?

Discuss the three important principles on which OD interventions are structured.

Based on the definition of an intervention, which of the following is NOT a key component?

Which of the following is typically considered an organizationwide intervention?

Which role of the change agent is defined as pointing out what has been said, heard, or learned to enhance group or individual awareness?

Which of the following is typically considered an individual intervention?

While there are guidelines in selecting the right intervention, the best practice is to work closely with the client to determine what engagement is most appropriate for the problem and the client organization.

If a change agent agrees to implement an intervention even in the absence of data to support it, this is an example of which ethical issue?

The ______ approach is based on the notion that change will occur when people change their attitudes, values, skills, and relationships.

Which of the following is NOT a team intervention?

Which stages within the OD process represent arguably the highest susceptibility for ethical conflict?

What Is Organization Development

History of Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters

Exam 9: An Introduction to Interventions

When considering the sequence of activities, what considerations should be addressed?

Which of the following considerations in selecting the right intervention strategy relates to the "principle of congruence"?

Which of the following OD prinicples stresses that interventions not only solve the immediate problem but also provides organizational members the opportunity to examine how the problem-solving process occurs to carry it out in the future?

Most OD practitioners rightly consider the intervention to be the heart of the consulting engagement and the point at which change usually becomes the overt objective.

If an intervention is structured to exclude certain organizational members, this is an example of which ethical issue?

Which stage is arguably the most formal and structured opportunity for organizational change?

Which of the following is NOT an individual intervention?

Which role of the change agent is defined as a boundary-spanner between groups or between a supervisor and team, negotiating between them and giving feedback?

What are some effects of failed interventions on change agents?

Giving up too quickly or expecting too much too soon are both examples of which reason why interventions fail?

Discuss the three important principles on which OD interventions are structured.

Based on the definition of an intervention, which of the following is NOT a key component?

Which of the following is typically considered an organizationwide intervention?

Which role of the change agent is defined as pointing out what has been said, heard, or learned to enhance group or individual awareness?

Which of the following is typically considered an individual intervention?

While there are guidelines in selecting the right intervention, the best practice is to work closely with the client to determine what engagement is most appropriate for the problem and the client organization.

If a change agent agrees to implement an intervention even in the absence of data to support it, this is an example of which ethical issue?

The ______ approach is based on the notion that change will occur when people change their attitudes, values, skills, and relationships.

Which of the following is NOT a team intervention?

Which stages within the OD process represent arguably the highest susceptibility for ethical conflict?

What Is Organization Development

History of Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters