Exam 14: Basic Elements of Individual and Interpersonal Behavior

Special Exercises Hospital emergency rooms (ER)have the potential to be highly stressful.Match the following categories of stress with the description listed. -An ER supervisor has to discipline an employee who writes prescriptions for people who do not need the drug.

Marcy's work is above average in quality and quantity of production;however,she refuses to work overtime or help newcomers.This is an example of

Paula works as a safety engineer for a large petroleum-processing company.She is always willing to look at possible dangerous situations,talk to employee groups about developing safety habits,and monitor the organization to make sure it complies with OSHA standards.She never complains if she needs to work overtime on holidays or weekends.Paula is

Special Exercises Hospital emergency rooms (ER)have the potential to be highly stressful.Match the following categories of stress with the description listed. -Before operating,personnel scrub thoroughly.

Roberto feels a strong need for consensus,but his team member loves to debate everything and play devil's advocate.This is an example of which type of organizational stressor?

In Chapter 9 you learned that most decisions are made under conditions of uncertainty.This leads to stress caused by ____ demands.

Organizational stressors include

Describe three types of workplace behaviors.How do they affect the organization?

A person's range of interest is captured in the personality trait of

Michael wants to become a surgeon.One of his goals is to be assigned to surgeries whenever possible.He wants to perform his job well in the emergency room.He also wants to provide the care that his child needs.He desires to have a satisfying relationship with his wife.He wants to do a good job mentoring a group of residents and interns.He would like to help his sister deal with the loss of her son.Michael is likely to experience stress as a result of ____ demand.

Juwan seems to like every idea that comes his way.He does not have a core of beliefs.According to the "Big Five" personality traits,he has more

Since Jeffrey took over as CEO,the stock value has tumbled for more than two years.Jeffrey now doubts his capabilities.In other words,he has had low

____________________ is an individual's beliefs about her or his capabilities to perform a task.

Darren joined the military because he believes defending his country is a noble profession.However,when civilian leadership squandered all the hard fought accomplishments of the military,Darren became frustrated and disillusioned with the leadership.Darren's disillusionment is making him consider leaving the military,which is the ____ component of his attitude.

Stress may be defined as

Special Exercises Hospital emergency rooms (ER)have the potential to be highly stressful.Match the following categories of stress with the description listed. -Interns are sometimes required to work consecutive 12 hour shifts.

A surgeon,who is responsible for life and death decisions,would be a likely candidate for stress caused by ____ demand.

One important method for enhancing creativity is to make it an explicit goal.

Use the GAS process to describe a situation where you experienced stress.

Define a psychological contract and describe the one that you made by entering college.What are your contributions,and what are the school's inducements?