Question 1

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Accepted Answer

Business processes do not work well when they are misaligned with an organization's goals, objectives, or competitive strategy.The most obvious reason for changing a process is that it has efficiency or effectiveness problems.Consider a sales process.If the organization's goal is to provide high-quality service, then if the process takes too long or if it rejects credit inappropriately, it is ineffective and needs to be changed.

Question 2

Which of the following statements is true about choosing whether to develop information systems (IS)or business processes first?

Accepted Answer

A) For a business process that is being constructed, building an information system (IS)after creating the business process is likely to cause problems. 
B) If an information system is built after the creation of business processes, other business processes that use the same information system (IS)can be integrated easily. 
C) If business processes are built after the information system (IS)development process, activities that are not part of the IS may not be considered. 
D) If an information system (IS)is built first, the development team should determine the requirements by itself. 
A) For a business process that is being constructed, building an information system (IS)after creating the business process is likely to cause problems. 
B) If an information system is built after the creation of business processes, other business processes that use the same information system (IS)can be integrated easily. 
C) If business processes are built after the information system (IS)development process, activities that are not part of the IS may not be considered. 
D) If an information system (IS)is built first, the development team should determine the requirements by itself. C

Question 3

Acecom Automobiles, an automobile manufacturing company, has always stocked steel and aluminum for its manufacturing process.However, it has now decided to procure the material directly from the manufacturer, instead of stocking it.This decision will lead to a change in Acecom's ________.

Accepted Answer

A) product line 
B) supply chain 
C) credit policy 
D) distribution structure 
A) product line 
B) supply chain 
C) credit policy 
D) distribution structure B

Question 4

Describe business process management (BPM)in brief.

Accepted Answer

Business process management (BPM)is a cy

Question 5

Which of the following is an example of an inter-enterprise scope?

Accepted Answer

A) supply chain management 
B) enterprise resource management 
C) accounts management 
D) customer relationship management 
A) supply chain management 
B) enterprise resource management 
C) accounts management 
D) customer relationship management

Question 6

Every activity of a business process involves an information system.

Accepted Answer

A) True 
 B)False

Question 7

Business processes and information systems overlap.

Accepted Answer

A) True 
 B)False

Question 8

How can a change in customers, product lines, and supply chains affect business processes?

Accepted Answer

A new category of customers could mean t

Question 9

A customer's credit is checked before checking the availability of goods in order to ________.

Accepted Answer

A) increase the rate of credit approval of customers 
B) arrange for the special terms requested 
C) prevent the wastage of shipping-verification labor 
D) align the processes with organizational goals 
A) increase the rate of credit approval of customers 
B) arrange for the special terms requested 
C) prevent the wastage of shipping-verification labor 
D) align the processes with organizational goals

Question 10

Which of the following is the first step in a business process management (BPM)cycle?

Accepted Answer

A) defining business process requirements 
B) creating models of business processes 
C) implementing the needed business processes 
D) assessing business process effectiveness 
A) defining business process requirements 
B) creating models of business processes 
C) implementing the needed business processes 
D) assessing business process effectiveness

Question 11

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements is true about designing, creating, and implementing a new business process?

Accepted Answer

A) Process changes that don't work can be undone easily. 
B) Computer simulation of alternative processes is inexpensive. 
C) Technology may change during the development process. 
D) Resolution of implementation problems is easier for enterprise processes. 
A) Process changes that don't work can be undone easily. 
B) Computer simulation of alternative processes is inexpensive. 
C) Technology may change during the development process. 
D) Resolution of implementation problems is easier for enterprise processes.

Question 13

The components and purpose of a business process and an information system are the same.

Accepted Answer

A) True 
 B)False

Question 14

Repositories are most often collections of data.

Accepted Answer

A) True 
 B)False

Question 15

The difficulty of creating an as-is process diagram depends on the sophistication of the organization.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

Accepted Answer

A) modifying the credit checking process 
B) implementing different ways of checking credit 
C) approving special terms before checking the credit 
D) shipping the inventory directly from the manufacturer to lower the credit 
A) modifying the credit checking process 
B) implementing different ways of checking credit 
C) approving special terms before checking the credit 
D) shipping the inventory directly from the manufacturer to lower the credit

Question 17

The credit-check process is independent of the inclusion or exclusion of new categories of customers.

Accepted Answer

A) True 
 B)False

Question 18

Enterprise resource planning (ERP)vendors do not include business processes as a part of the software package.

Accepted Answer

A) True 
 B)False

Question 19

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Accepted Answer

A) during recession 
B) during a merger 
C) during an acquisition 
D) during inflation 
A) during recession 
B) during a merger 
C) during an acquisition 
D) during inflation

Question 20

Both information systems and business processes can be purchased off-the-shelf.

Accepted Answer

A) True 
 B)False

Exam 30: Business Process Management

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Which of the following statements is true about choosing whether to develop information systems (IS)or business processes first?

Acecom Automobiles, an automobile manufacturing company, has always stocked steel and aluminum for its manufacturing process.However, it has now decided to procure the material directly from the manufacturer, instead of stocking it.This decision will lead to a change in Acecom's ________.

Describe business process management (BPM)in brief.

Which of the following is an example of an inter-enterprise scope?

Every activity of a business process involves an information system.

Business processes and information systems overlap.

How can a change in customers, product lines, and supply chains affect business processes?

A customer's credit is checked before checking the availability of goods in order to ________.

Which of the following is the first step in a business process management (BPM)cycle?

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Which of the following statements is true about designing, creating, and implementing a new business process?

The components and purpose of a business process and an information system are the same.

Repositories are most often collections of data.

The difficulty of creating an as-is process diagram depends on the sophistication of the organization.

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

The credit-check process is independent of the inclusion or exclusion of new categories of customers.

Enterprise resource planning (ERP)vendors do not include business processes as a part of the software package.

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Both information systems and business processes can be purchased off-the-shelf.

The Importance of Mis

Business Processes, Information Systems, and Information

Organizational Strategy, Information Systems

Hardware and Software

Database Processing

The Cloud

Organizations and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Collaboration Information Systems for Decision Making

Collaborative Information Systems for Student Projects

Mobile Systems

Introduction to Microsoft Excel 2013

Database Design

Using Microsoft Access 2013

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning Erpsystems

Supply Chain Management

Enterprise Social Networks and Knowledge Management

Database Marketing

Reporting Systems and Olap

Data Breaches

International Mis

Systems Development Project Management

Agile Development

Filters