Question 1

An important function of the development group of a company's information systems (IS)department is to monitor user experience and respond to user problems.

Accepted Answer

A) True 
 B)False  False

Question 2

A user has the right to obtain necessary computing resources to perform his or her work efficiently.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is true of the alignment between information systems and organizational strategies?

Accepted Answer

A) Information systems must evolve with changes made in organizational strategies. 
B) The infrastructure of information systems can be easily influenced by strategic changes. 
C) Integrating different information systems applications with organizational strategies is inexpensive. 
D) Maintaining the alignment between information systems and strategies is a final process. 
A) Information systems must evolve with changes made in organizational strategies. 
B) The infrastructure of information systems can be easily influenced by strategic changes. 
C) Integrating different information systems applications with organizational strategies is inexpensive. 
D) Maintaining the alignment between information systems and strategies is a final process. A

Question 4

Which of the following is a responsibility of a systems analyst?

Accepted Answer

A) advising the chief information officer on emerging technologies 
B) determining system requirements 
C) monitoring and fixing computer networks 
D) managing the IT department 
A) advising the chief information officer on emerging technologies 
B) determining system requirements 
C) monitoring and fixing computer networks 
D) managing the IT department

Question 5

The ________ evaluates new technologies, new ideas, and new capabilities and identifies those that are most relevant to the organization.

Accepted Answer

A) chief financial officer 
B) supply chain manager 
C) human resource manager 
D) chief technology officer 
A) chief financial officer 
B) supply chain manager 
C) human resource manager 
D) chief technology officer

Question 6

Which of the following is a risk of outsourcing information systems?

Accepted Answer

A) Vendors can gain access to critical knowledge of the outsourcing company. 
B) Vendors are not subject to a contractual agreement with the outsourcing company. 
C) The long-term costs of information systems are outweighed by their benefits. 
D) Organizations opting for outsourcing cannot gain economies of scale. 
A) Vendors can gain access to critical knowledge of the outsourcing company. 
B) Vendors are not subject to a contractual agreement with the outsourcing company. 
C) The long-term costs of information systems are outweighed by their benefits. 
D) Organizations opting for outsourcing cannot gain economies of scale.

Question 7

A technical writer writes program documentation, help-text, procedures, job descriptions, and training materials.

Accepted Answer

A) True 
 B)False

Question 8

A ________ performs a wide range of activities such as programming, testing, database design, communications and networks, project management, and is required to have an entrepreneurial attitude.

Accepted Answer

A) systems analyst 
B) consultant 
C) small-scale project manager 
D) database administrator 
A) systems analyst 
B) consultant 
C) small-scale project manager 
D) database administrator

Question 9

An operations group within an IT department may include programmers, test engineers, and technical writers.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a responsibility of a small-scale project manager?

Accepted Answer

A) initiate, plan, manage, monitor, and close down projects 
B) develop test plans, design and write automated test scripts, and perform testing 
C) advise the chief information officer, executive group, and project managers on emerging technologies 
D) help users solve problems and provide training 
A) initiate, plan, manage, monitor, and close down projects 
B) develop test plans, design and write automated test scripts, and perform testing 
C) advise the chief information officer, executive group, and project managers on emerging technologies 
D) help users solve problems and provide training

Question 11

________ refers to the leasing of hardware with preinstalled operating systems.

Accepted Answer

A) Software as a Service (SaaS) 
B) Outsourcing licensed software 
C) Platform as a Service (PaaS) 
D) IaaS cloud hosting 
A) Software as a Service (SaaS) 
B) Outsourcing licensed software 
C) Platform as a Service (PaaS) 
D) IaaS cloud hosting

Question 12

In an organization, the IS department's principal manager is called the ________.

Accepted Answer

A) chief information officer 
B) chief executive officer 
C) chief technology officer 
D) chief operating officer 
A) chief information officer 
B) chief executive officer 
C) chief technology officer 
D) chief operating officer

Question 13

A systems analyst monitors, fixes, and tunes computer networks.

Accepted Answer

A) True 
 B)False

Question 14

In order to accomplish organizational goals and objectives, an organization's information systems (IS)must be aligned with its ________.

Accepted Answer

A) reporting structure 
B) culture 
C) competitive strategy 
D) departments 
A) reporting structure 
B) culture 
C) competitive strategy 
D) departments

Question 15

Which of the following statements is true of the development group of a company's information systems (IS)department?

Accepted Answer

A) The size and structure of the group depends on whether programs are developed in-house or outsourced. 
B) An important function of this group is to monitor user experience and respond to user problems. 
C) This group plays a major role in organizations that have negotiated outsourcing agreements with other companies to provide equipment, applications, or other services. 
D) The purpose of this group is to protect data and information assets by establishing data standards and data management practices and policies. 
A) The size and structure of the group depends on whether programs are developed in-house or outsourced. 
B) An important function of this group is to monitor user experience and respond to user problems. 
C) This group plays a major role in organizations that have negotiated outsourcing agreements with other companies to provide equipment, applications, or other services. 
D) The purpose of this group is to protect data and information assets by establishing data standards and data management practices and policies.

Question 16

The responsibilities of a chief information officer are the same as those of a chief technology officer.

Accepted Answer

A) True 
 B)False

Question 17

It is impossible to outsource an entire business function.

Accepted Answer

A) True 
 B)False

Question 18

Each outsource vendor has its own methods and procedures for its services.

Accepted Answer

A) True 
 B)False

Question 19

An information systems (IS)department is responsible for adapting infrastructure and systems for new business goals.

Accepted Answer

A) True 
 B)False

Question 20

Explain the advantages of management in outsourcing information systems.

Accepted Answer

First, outsourcing can be an e

Exam 11: Information Systems Management

An important function of the development group of a company's information systems (IS)department is to monitor user experience and respond to user problems.

A user has the right to obtain necessary computing resources to perform his or her work efficiently.

Which of the following is true of the alignment between information systems and organizational strategies?

Which of the following is a responsibility of a systems analyst?

The ________ evaluates new technologies, new ideas, and new capabilities and identifies those that are most relevant to the organization.

Which of the following is a risk of outsourcing information systems?

A technical writer writes program documentation, help-text, procedures, job descriptions, and training materials.

A ________ performs a wide range of activities such as programming, testing, database design, communications and networks, project management, and is required to have an entrepreneurial attitude.

An operations group within an IT department may include programmers, test engineers, and technical writers.

Which of the following is a responsibility of a small-scale project manager?

________ refers to the leasing of hardware with preinstalled operating systems.

In an organization, the IS department's principal manager is called the ________.

A systems analyst monitors, fixes, and tunes computer networks.

In order to accomplish organizational goals and objectives, an organization's information systems (IS)must be aligned with its ________.

Which of the following statements is true of the development group of a company's information systems (IS)department?

The responsibilities of a chief information officer are the same as those of a chief technology officer.

It is impossible to outsource an entire business function.

Each outsource vendor has its own methods and procedures for its services.

An information systems (IS)department is responsible for adapting infrastructure and systems for new business goals.

Explain the advantages of management in outsourcing information systems.

The Importance of Mis

Business Processes, Information Systems, and Information

Organizational Strategy, Information Systems

Hardware and Software

Database Processing

The Cloud

Organizations and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Development

Collaboration Information Systems for Decision Making

Collaborative Information Systems for Student Projects

Mobile Systems

Introduction to Microsoft Excel 2013

Database Design

Using Microsoft Access 2013

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning Erpsystems

Supply Chain Management

Enterprise Social Networks and Knowledge Management

Database Marketing

Reporting Systems and Olap

Data Breaches

International Mis

Systems Development Project Management

Agile Development

Business Process Management

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