Question 1

________ is an information systems application that supports the human resources department in an organization.

Accepted Answer

A) Assessment 
B) Budgeting 
C) Customer management 
D) Cash management 
A) Assessment 
B) Budgeting 
C) Customer management 
D) Cash management A

Question 2

Which of the following is an information systems application that supports the sales and marketing department in an organization?

Accepted Answer

A) HR planning 
B) inventory management 
C) lead tracking 
D) recruiting 
A) HR planning 
B) inventory management 
C) lead tracking 
D) recruiting C

Question 3

Information silos help in resolving any problem that may arise due to isolated information systems.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following statements is true of workgroup information systems?

Accepted Answer

A) Workgroup information systems that support a particular department are called enterprise information systems. 
B) Workgroup information systems that support a particular business function are called personal information systems. 
C) The users of workgroup information systems are defined by levels of security authorization. 
D) Workgroup information systems that support a particular department are sometimes called departmental information systems. 
A) Workgroup information systems that support a particular department are called enterprise information systems. 
B) Workgroup information systems that support a particular business function are called personal information systems. 
C) The users of workgroup information systems are defined by levels of security authorization. 
D) Workgroup information systems that support a particular department are sometimes called departmental information systems.

Question 5

What are the problems caused by information silos?

Accepted Answer

As organizations grow, information silos

Question 6

Enterprise information systems are information systems that span an organization and support activities of people in multiple departments.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements is true of inherent processes?

Accepted Answer

A) Inherent processes are almost always a perfect fit. 
B) Organizations cannot license the software used in inherent processes. 
C) Inherent processes are expensive and time-consuming. 
D) Inherent processes provide an alternative to business process reengineering. 
A) Inherent processes are almost always a perfect fit. 
B) Organizations cannot license the software used in inherent processes. 
C) Inherent processes are expensive and time-consuming. 
D) Inherent processes provide an alternative to business process reengineering.

Question 8

Which of the following is a characteristic of workgroup information systems?

Accepted Answer

A) isolated problems 
B) informal procedures 
C) resistance to change 
D) affects multiple organizations 
A) isolated problems 
B) informal procedures 
C) resistance to change 
D) affects multiple organizations

Question 9

Which of the following is a problem posed by information silos?

Accepted Answer

A) Data cannot be duplicated. 
B) A lot of file space is wasted. 
C) The interdependence between various information systems applications increases. 
D) There is a lack of integrated enterprise information. 
A) Data cannot be duplicated. 
B) A lot of file space is wasted. 
C) The interdependence between various information systems applications increases. 
D) There is a lack of integrated enterprise information.

Question 10

Physician partnerships most likely use ________.

Accepted Answer

A) inter-enterprise information systems 
B) workgroup information systems 
C) enterprise information systems 
D) departmental information systems 
A) inter-enterprise information systems 
B) workgroup information systems 
C) enterprise information systems 
D) departmental information systems

Question 11

The first phase in the customer life cycle involves ________.

Accepted Answer

A) sending messages to target audiences to attract customer prospects 
B) attempting to win back high-value customers 
C) converting prospects into customers who need to be supported 
D) increasing the value of existing customers by selling more products to them 
A) sending messages to target audiences to attract customer prospects 
B) attempting to win back high-value customers 
C) converting prospects into customers who need to be supported 
D) increasing the value of existing customers by selling more products to them

Question 12

Inherent processes save organizations from expensive and time-consuming business process reengineering.

Accepted Answer

A) True 
 B)False

Question 13

Describe customer relationship management (CRM)system.

Accepted Answer

A CRM system is a suite of applications,

Question 14

________ is a person's belief that he or she can be successful at his or her job.

Accepted Answer

A) Extroversion 
B) Conscientiousness 
C) Self-actualization 
D) Self-efficacy 
A) Extroversion 
B) Conscientiousness 
C) Self-actualization 
D) Self-efficacy

Question 15

Explain workgroup information systems.

Accepted Answer

A workgroup information system is an inf

Question 16

Most organizations today create their own enterprise systems from scratch.

Accepted Answer

A) True 
 B)False

Question 17

Enterprise information systems have procedures that are formalized and extensively documented.

Accepted Answer

A) True 
 B)False

Question 18

When an organization has inconsistent duplicated data, it is said to have a data integrity problem.

Accepted Answer

A) True 
 B)False

Question 19

Inter-enterprise information systems are information systems that are shared by two or more independent departments within an organization.

Accepted Answer

A) True 
 B)False

Question 20

Unlike departmental systems in which a single department manager is in charge, enterprise systems have no clear boss.

Accepted Answer

A) True 
 B)False

Exam 7: Organizations and Information Systems

________ is an information systems application that supports the human resources department in an organization.

Which of the following is an information systems application that supports the sales and marketing department in an organization?

Information silos help in resolving any problem that may arise due to isolated information systems.

Which of the following statements is true of workgroup information systems?

What are the problems caused by information silos?

Enterprise information systems are information systems that span an organization and support activities of people in multiple departments.

Which of the following statements is true of inherent processes?

Which of the following is a characteristic of workgroup information systems?

Which of the following is a problem posed by information silos?

Physician partnerships most likely use ________.

The first phase in the customer life cycle involves ________.

Inherent processes save organizations from expensive and time-consuming business process reengineering.

Describe customer relationship management (CRM)system.

________ is a person's belief that he or she can be successful at his or her job.

Explain workgroup information systems.

Most organizations today create their own enterprise systems from scratch.

Enterprise information systems have procedures that are formalized and extensively documented.

When an organization has inconsistent duplicated data, it is said to have a data integrity problem.

Inter-enterprise information systems are information systems that are shared by two or more independent departments within an organization.

Unlike departmental systems in which a single department manager is in charge, enterprise systems have no clear boss.

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Business Processes, Information Systems, and Information

Organizational Strategy, Information Systems

Hardware and Software

Database Processing

The Cloud

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

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Mobile Systems

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Database Design

Using Microsoft Access 2013

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning Erpsystems

Supply Chain Management

Enterprise Social Networks and Knowledge Management

Database Marketing

Reporting Systems and Olap

Data Breaches

International Mis

Systems Development Project Management

Agile Development

Business Process Management

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