Question 1

Focused factories are often devoted to a specific technology or particular market segments or customers.

Accepted Answer

A) True 
 B)False  True

Question 2

All the following are means to manage capacity by shifting and stimulating demand except

Accepted Answer

A) Vary price of goods or services 
B) Add peripheral goods and/or services 
C) Provide reservations 
D) Shift work to slack periods 
A) Vary price of goods or services 
B) Add peripheral goods and/or services 
C) Provide reservations 
D) Shift work to slack periods D

Question 3

An example of safety capacity would be planning additional capacity to account for employee summer vacations.

Accepted Answer

A) True 
 B)False  False

Question 4

Offering complementary goods or services is an example of a short-term capacity strategy.

Accepted Answer

A) True 
 B)False

Question 5

An assembly line normally operates two shifts a day, five days per week. The planned capacity of the assembly line is 380 units/shift. Determine the average safety capacity if 700 items are assembled a day, on average.

Accepted Answer

Average resource utilization =

Question 6

Giving customers information on the best time to call a service center is purely an advertising and promotion strategy.

Accepted Answer

A) True 
 B)False

Question 7

A measure of capacity is the number of seats on an airplane per flight.

Accepted Answer

A) True 
 B)False

Question 8

An organization that would typically use a revenue management system is

Accepted Answer

A) Computer manufacturer 
B) Fast food restaurant 
C) Car rental company 
D) Package delivery service 
A) Computer manufacturer 
B) Fast food restaurant 
C) Car rental company 
D) Package delivery service

Question 9

C&M Machining is developing plans for a dedicated production line and needs to determine how many drill presses will be needed. Engineering estimates are that one drill press will be able to process 120 parts per hour. Daily demand is 2400 parts. C&M operates one 8 hour shift per day. How many drill presses are needed to meet the capacity requirements?

Accepted Answer

One drill press can produce 12

Question 10

Define capacity including the two ways it can be viewed. Provide an example of each way.

Accepted Answer

Capacity is the capability of a manufact

Question 11

Discuss the following:
a.Approaches to adjust short-term capacity
b.Approaches for shifting and stimulating demand

Accepted Answer

a.Adjust short-term capacity levels by a

Question 12

In calculating required capacity for a job shop, setup time is a significant factor.

Accepted Answer

A) True 
 B)False

Question 13

C&M Machining is developing plans for a dedicated production line and needs to determine how many drill presses will be needed. Engineering estimates are that one drill press will be able to process 120 parts per hour. Daily demand is 2,400 parts. C&M operates one 8 hour shift per day. How many drill presses are needed to meet the capacity requirements?

Accepted Answer

A) 2 drills 
B) 3 drills 
C) 4 drills 
D) 5 drills 
A) 2 drills 
B) 3 drills 
C) 4 drills 
D) 5 drills

Question 14

A machine in a job shop is used for only two parts, A and B. The time per setup in minutes), processing time in seconds), order size in units) is given below. Using the information, determine the total capacity required for this machine in minutes.
 $$\begin{array} { c c c c } 
\text { Part } & \text { Machine Setup Time minutes) } & \text { Processing Time seconds) } & \text { Order Size units) } \
\hline \text { A } & 55 & 54 & 600 \
\text { B } & 30 & 64 & 700
\end{array}$$

Accepted Answer

Capacity required( C_i) = Setu

Question 15

A physical constraint is associated with the capacity of a resource.

Accepted Answer

A) True 
 B)False

Question 16

Reservations reduce risks for customers but provide little benefit for service providers.

Accepted Answer

A) True 
 B)False

Question 17

All the following are means to adjust short-term capacity except

Accepted Answer

A) Add peripheral goods and/or services 
B) Add or share equipment 
C) Sell unused capacity 
D) Change labor skill mix 
A) Add peripheral goods and/or services 
B) Add or share equipment 
C) Sell unused capacity 
D) Change labor skill mix

Question 18

Constraints determine the throughput of a facility.

Accepted Answer

A) True 
 B)False

Question 19

Short-term capacity decisions usually involve adjusting schedules or staffing levels.

Accepted Answer

A) True 
 B)False

Question 20

Complementary goods or services balance seasonal demand cycles and therefore use excess capacity available.

Accepted Answer

A) True 
 B)False

Focused factories are often devoted to a specific technology or particular market segments or customers.

All the following are means to manage capacity by shifting and stimulating demand except

An example of safety capacity would be planning additional capacity to account for employee summer vacations.

Offering complementary goods or services is an example of a short-term capacity strategy.

An assembly line normally operates two shifts a day, five days per week. The planned capacity of the assembly line is 380 units/shift. Determine the average safety capacity if 700 items are assembled a day, on average.

Giving customers information on the best time to call a service center is purely an advertising and promotion strategy.

A measure of capacity is the number of seats on an airplane per flight.

An organization that would typically use a revenue management system is

Define capacity including the two ways it can be viewed. Provide an example of each way.

Discuss the following: a.Approaches to adjust short-term capacity b.Approaches for shifting and stimulating demand

In calculating required capacity for a job shop, setup time is a significant factor.

A physical constraint is associated with the capacity of a resource.

Reservations reduce risks for customers but provide little benefit for service providers.

All the following are means to adjust short-term capacity except

Constraints determine the throughput of a facility.

Short-term capacity decisions usually involve adjusting schedules or staffing levels.

Complementary goods or services balance seasonal demand cycles and therefore use excess capacity available.

Goods, Services, and Operations Management

Value Chains

Measuring Performance in Operations

Operations Strategy

Technology and Operations Management

Goods and Service Design

Process Selection, Design, and Analysis

Facility and Work Design

Supply Chain Design

Forecasting and Demand Planning

Managing Inventories

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control and Spc

Lean Operating Systems

Project Management

Work Measurement, Learning Curves, and Standards

Queuing Analysis

Modeling Using Linear Programming

Simulation

Work Measurement, Learning Curves, and Standards

Filters

Exam 10: Capacity Management

Focused factories are often devoted to a specific technology or particular market segments or customers.

All the following are means to manage capacity by shifting and stimulating demand except

An example of safety capacity would be planning additional capacity to account for employee summer vacations.

Offering complementary goods or services is an example of a short-term capacity strategy.

An assembly line normally operates two shifts a day, five days per week. The planned capacity of the assembly line is 380 units/shift. Determine the average safety capacity if 700 items are assembled a day, on average.

Giving customers information on the best time to call a service center is purely an advertising and promotion strategy.

A measure of capacity is the number of seats on an airplane per flight.

An organization that would typically use a revenue management system is

Define capacity including the two ways it can be viewed. Provide an example of each way.

Discuss the following: a.Approaches to adjust short-term capacity b.Approaches for shifting and stimulating demand

In calculating required capacity for a job shop, setup time is a significant factor.

A physical constraint is associated with the capacity of a resource.

Reservations reduce risks for customers but provide little benefit for service providers.

All the following are means to adjust short-term capacity except

Constraints determine the throughput of a facility.

Short-term capacity decisions usually involve adjusting schedules or staffing levels.

Complementary goods or services balance seasonal demand cycles and therefore use excess capacity available.

Goods, Services, and Operations Management

Value Chains

Measuring Performance in Operations

Operations Strategy

Technology and Operations Management

Goods and Service Design

Process Selection, Design, and Analysis

Facility and Work Design

Supply Chain Design

Forecasting and Demand Planning

Managing Inventories

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control and Spc

Lean Operating Systems

Project Management

Work Measurement, Learning Curves, and Standards

Queuing Analysis

Modeling Using Linear Programming

Simulation

Work Measurement, Learning Curves, and Standards

Filters