Question 1

When warning users about the dangers of products, writers should avoid using mandatory language such as must and shall.

Accepted Answer

A) True 
 B)False  False

Question 2

Chapter 2 lists four factors governing the fair-use exemption, which allows you to use copyrighted material without permission under certain conditions. One factor is the nature and purpose of the copyrighted work. What is another factor?

Accepted Answer

A)  the effect of the use on the potential market for the copyrighted work 
B)  the degree of difficulty you might encounter if you did seek permission to use the copyrighted work 
C)  whether the copyrighted work was published on the Internet, in which case it can be considered to be in the public domain 
D)  whether you intended to cause the copyright holder any harm-financial or otherwise-by using the copyrighted material 
A)  the effect of the use on the potential market for the copyrighted work 
B)  the degree of difficulty you might encounter if you did seek permission to use the copyrighted work 
C)  whether the copyrighted work was published on the Internet, in which case it can be considered to be in the public domain 
D)  whether you intended to cause the copyright holder any harm-financial or otherwise-by using the copyrighted material A

Question 3

What advantage does using a trademark symbol confer upon an organization?

Accepted Answer

It makes it easier for the organization to take legal action against another organization that it believes has infringed upon its trademark.

Question 4

ethicists such as Manuel Velasquez (2011) argue that whistle-blowing is justified if three conditions are satisfied. One condition is that there is strong evidence that the organization is doing something that is hurting or will hurt other parties. What are the other two conditions?

Accepted Answer

A)  The employee has made a serious but unsuccessful attempt to resolve the problem through internal channels. 
B)  Whistle-blowing is reasonably certain to prevent or stop the wrongdoing. 
C)  The employee has suffered personal harm as a result of the wrongdoing, such as the loss of a promotion, a substantial decrease in salary, or physical injury. 
D)  The wrongdoing involves members of a minority group or affects individuals granted specific rights under the Americans with Disabilities Act. 
A)  The employee has made a serious but unsuccessful attempt to resolve the problem through internal channels. 
B)  Whistle-blowing is reasonably certain to prevent or stop the wrongdoing. 
C)  The employee has suffered personal harm as a result of the wrongdoing, such as the loss of a promotion, a substantial decrease in salary, or physical injury. 
D)  The wrongdoing involves members of a minority group or affects individuals granted specific rights under the Americans with Disabilities Act.

Question 5

What does liability law have to do with technical communication?

Accepted Answer

A)  Liability law regulates the words and pictures available for use in sets of instructions. 
B)  Liability law says that a manufacturer or seller of a product is liable for injuries or damages caused by the use of that product. 
C)  Liability law puts the responsibilty for product safety onto consumers. 
D)  Liability law requires instructions to fit on a single printed page. 
A)  Liability law regulates the words and pictures available for use in sets of instructions. 
B)  Liability law says that a manufacturer or seller of a product is liable for injuries or damages caused by the use of that product. 
C)  Liability law puts the responsibilty for product safety onto consumers. 
D)  Liability law requires instructions to fit on a single printed page.

Question 6

The standard of utility is concerned with which of the following?

Accepted Answer

A)  the relationships we have with other individuals 
B)  whether the positive and negative effects of an action or a policy will be distributed fairly among a group 
C)  the positive and negative effects that an action or a policy has, will have, or might have on others 
D)  the basic needs and welfare of individuals 
A)  the relationships we have with other individuals 
B)  whether the positive and negative effects of an action or a policy will be distributed fairly among a group 
C)  the positive and negative effects that an action or a policy has, will have, or might have on others 
D)  the basic needs and welfare of individuals

Question 7

Chapter 2 states that you have five obligations to your employer. One obligation is honesty and candor. What are two of the other obligations?

Accepted Answer

The other four oblig

Question 8

Which of the following preferences does Creative Commons NOT give copyright owners a means to control?

Accepted Answer

A)  whether their work can be shared only in noncommercial environments 
B)  whether users of the work must attribute it 
C)  whether the copyright will expire after a fixed amount of time 
D)  whether others may alter or build on the existing work 
A)  whether their work can be shared only in noncommercial environments 
B)  whether users of the work must attribute it 
C)  whether the copyright will expire after a fixed amount of time 
D)  whether others may alter or build on the existing work

Question 9

Chapter 2 lists four ways you can help protect your client's or your employer's trademark. One is to use the trademark symbol. Which one of the following methods is also listed in the chapter?

Accepted Answer

A)  Distinguish trademarks from other material, perhaps by setting the trademark in a different typeface or by using boldface type for emphasis. 
B)  Use the trademarked item in various grammatical forms, including as an adjective (Xerox® copiers), a noun (Xeroxes®), and a verb (Xerox 500 copies). 
C)  Use the plural form (Xeroxes) or the possessive form (Xerox's quality) of the term whenever possible. 
D)  Include a prominent warning about the civil and criminal penalties for infringing on the protections afforded by trademark law, similar to the FBI warning about copyright that appears at the beginning of rental movies. 
A)  Distinguish trademarks from other material, perhaps by setting the trademark in a different typeface or by using boldface type for emphasis. 
B)  Use the trademarked item in various grammatical forms, including as an adjective (Xerox® copiers), a noun (Xeroxes®), and a verb (Xerox 500 copies). 
C)  Use the plural form (Xeroxes) or the possessive form (Xerox's quality) of the term whenever possible. 
D)  Include a prominent warning about the civil and criminal penalties for infringing on the protections afforded by trademark law, similar to the FBI warning about copyright that appears at the beginning of rental movies.

Question 10

Fair use is best described as a set of general guidelines on ways to use small parts of someone else's copyrighted material for purposes such as commentary, criticism, and research.

Accepted Answer

A) True 
 B)False

Question 11

Only professionals with management responsibilities have ethical responsibilities to the environment.

Accepted Answer

A) True 
 B)False

Question 12

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

Accepted Answer

A)  trademark law 
B)  international law 
C)  contract law 
D)  criminal law 
E)  martial law 
A)  trademark law 
B)  international law 
C)  contract law 
D)  criminal law 
E)  martial law

Question 13

Fair-use guidelines apply to graphics just as they do to words.

Accepted Answer

A) True 
 B)False

Question 14

An effective code of conduct has three characteristics. One is that it protects the public rather than members of the organization or profession. What is one other characteristic of an effective code of conduct?

Accepted Answer

The other two characteristics

Question 15

The standard of utility is concerned with what?

Accepted Answer

The standard of utility is con

Question 16

Systems Software, Inc. is introducing a new piece of sophisticated graphics software. A recently hired writer has been assigned to write the Getting Started manual for the product. Being a novice, the writer first pages through similar manuals written by other graphics software companies to get ideas about how to write the manual. Which of the following statements is true?

Accepted Answer

A)  The writer has violated copyright law. 
B)  The writer has ignored an express warranty. 
C)  The writer has taken advantage of the fair-use concept. 
D)  The writer has done nothing ethically wrong. 
A)  The writer has violated copyright law. 
B)  The writer has ignored an express warranty. 
C)  The writer has taken advantage of the fair-use concept. 
D)  The writer has done nothing ethically wrong.

Question 17

When exporting goods, U.S. companies can face ethical challenges that they do not face when selling goods in the United States.

Accepted Answer

A) True 
 B)False

Question 18

Your company, Acme Co., is sponsoring a three-hour field day for children at a local park, featuring games, sports, and snacks. Parents must sign up their children online. Your company wants to take pictures of children at the event, but it needs parents' permission. Which option below best describes an ethical way to get parents' permission?

Accepted Answer

A)  Place a checkbox on the online form that reads "I agree to the terms and conditions of the field day" and provide a link to a separate page of terms and conditions. Design the form so that this checkbox is already checked when the parent gets to that page. 
B)  Provide a link to a separate page of terms and conditions. Have the company lawyers write the terms and conditions in legal language and with citations of relevant laws in case another lawyer reads them. 
C)  Place a checkbox on the online form that reads "I agree to allow Acme Co. to take pictures of my child or children to record and promote field-day activities." Design the form so that this checkbox is not checked when the parent gets to that page. 
D)  All options are equally ethical. 
A)  Place a checkbox on the online form that reads "I agree to the terms and conditions of the field day" and provide a link to a separate page of terms and conditions. Design the form so that this checkbox is already checked when the parent gets to that page. 
B)  Provide a link to a separate page of terms and conditions. Have the company lawyers write the terms and conditions in legal language and with citations of relevant laws in case another lawyer reads them. 
C)  Place a checkbox on the online form that reads "I agree to allow Acme Co. to take pictures of my child or children to record and promote field-day activities." Design the form so that this checkbox is not checked when the parent gets to that page. 
D)  All options are equally ethical.

Question 19

According to the principle of the moral minimum, it is permissible for companies to passively reinforce patterns of discrimination in product information if the audience to which the product is being sold practices that discrimination.

Accepted Answer

A) True 
 B)False

Question 20

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

Accepted Answer

The other three area

When warning users about the dangers of products, writers should avoid using mandatory language such as must and shall.

Chapter 2 lists four factors governing the fair-use exemption, which allows you to use copyrighted material without permission under certain conditions. One factor is the nature and purpose of the copyrighted work. What is another factor?

What advantage does using a trademark symbol confer upon an organization?

ethicists such as Manuel Velasquez (2011) argue that whistle-blowing is justified if three conditions are satisfied. One condition is that there is strong evidence that the organization is doing something that is hurting or will hurt other parties. What are the other two conditions?

What does liability law have to do with technical communication?

The standard of utility is concerned with which of the following?

Chapter 2 states that you have five obligations to your employer. One obligation is honesty and candor. What are two of the other obligations?

Which of the following preferences does Creative Commons NOT give copyright owners a means to control?

Chapter 2 lists four ways you can help protect your client's or your employer's trademark. One is to use the trademark symbol. Which one of the following methods is also listed in the chapter?

Fair use is best described as a set of general guidelines on ways to use small parts of someone else's copyrighted material for purposes such as commentary, criticism, and research.

Only professionals with management responsibilities have ethical responsibilities to the environment.

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

Fair-use guidelines apply to graphics just as they do to words.

An effective code of conduct has three characteristics. One is that it protects the public rather than members of the organization or profession. What is one other characteristic of an effective code of conduct?

The standard of utility is concerned with what?

When exporting goods, U.S. companies can face ethical challenges that they do not face when selling goods in the United States.

According to the principle of the moral minimum, it is permissible for companies to passively reinforce patterns of discrimination in product information if the audience to which the product is being sold practices that discrimination.

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

Introduction to Technical Communication

Writing Technical Documents

Writing Collaboratively

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Reviewing, Evaluating, and Testing Documents and Web Sites

Writing Correspondence

Writing Job-Application Materials

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

Filters

Exam 2: Understanding Ethical and Legal Considerations

When warning users about the dangers of products, writers should avoid using mandatory language such as must and shall.

Chapter 2 lists four factors governing the fair-use exemption, which allows you to use copyrighted material without permission under certain conditions. One factor is the nature and purpose of the copyrighted work. What is another factor?

What advantage does using a trademark symbol confer upon an organization?

ethicists such as Manuel Velasquez (2011) argue that whistle-blowing is justified if three conditions are satisfied. One condition is that there is strong evidence that the organization is doing something that is hurting or will hurt other parties. What are the other two conditions?

What does liability law have to do with technical communication?

The standard of utility is concerned with which of the following?

Chapter 2 states that you have five obligations to your employer. One obligation is honesty and candor. What are two of the other obligations?

Which of the following preferences does Creative Commons NOT give copyright owners a means to control?

Chapter 2 lists four ways you can help protect your client's or your employer's trademark. One is to use the trademark symbol. Which one of the following methods is also listed in the chapter?

Fair use is best described as a set of general guidelines on ways to use small parts of someone else's copyrighted material for purposes such as commentary, criticism, and research.

Only professionals with management responsibilities have ethical responsibilities to the environment.

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

Fair-use guidelines apply to graphics just as they do to words.

An effective code of conduct has three characteristics. One is that it protects the public rather than members of the organization or profession. What is one other characteristic of an effective code of conduct?

The standard of utility is concerned with what?

When exporting goods, U.S. companies can face ethical challenges that they do not face when selling goods in the United States.

According to the principle of the moral minimum, it is permissible for companies to passively reinforce patterns of discrimination in product information if the audience to which the product is being sold practices that discrimination.

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

Introduction to Technical Communication

Writing Technical Documents

Writing Collaboratively

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Reviewing, Evaluating, and Testing Documents and Web Sites

Writing Correspondence

Writing Job-Application Materials

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

Filters