Question 1

what is the primary purpose of a directive?

Accepted Answer

To explain

Question 2

A directive should include the reasoning behind a new policy or procedure so that readers will be persuaded that the new policy or procedure is desirable or at least necessary.

Accepted Answer

A) True 
 B)False

Question 3

How can you ensure that readers can easily find any appendixes you create for a report?

Accepted Answer

By cross-referencing

Question 4

Which of the following statements best describes a progress report?

Accepted Answer

A)  A progress report is an initial document that helps establish a project. 
B)  A progress report is an intermediate document produced while a project is ongoing. 
C)  A progress report is a summative document produced at the conclusion of a project. 
D)  None of the responses are correct. 
A)  A progress report is an initial document that helps establish a project. 
B)  A progress report is an intermediate document produced while a project is ongoing. 
C)  A progress report is a summative document produced at the conclusion of a project. 
D)  None of the responses are correct.

Question 5

Whether you have good news or bad news to share, it is important to keep a professional, measured tone in an informational report.

Accepted Answer

A) True 
 B)False

Question 6

What is another name for a status report?

Accepted Answer

The answer of What is another name for a status...

Question 7

field reports "explain problems, methods, results, and conclusions, but they deemphasize methods and can include recommendations." What does it mean to deemphasize methods?

Accepted Answer

A)  Spend less effort describing how you did the research and more effort on what you learned from it. 
B)  Write fewer words describing how you did the research and more words on what you learned from it. 
C)  Always make sure that your methods section is not the first section. 
D)  None of the responses are correct. 
A)  Spend less effort describing how you did the research and more effort on what you learned from it. 
B)  Write fewer words describing how you did the research and more words on what you learned from it. 
C)  Always make sure that your methods section is not the first section. 
D)  None of the responses are correct.

Question 8

Which of the following statements is NOT true?

Accepted Answer

A)  Progress reports are similar to, but not identical to, status reports. 
B)  Correctly written meeting minutes record everything that occurs at the meeting. 
C)  Field reports may conclude with suggestions for future action. 
D)  Incident reports are appropriate for describing accidents that occur in the workplace. 
A)  Progress reports are similar to, but not identical to, status reports. 
B)  Correctly written meeting minutes record everything that occurs at the meeting. 
C)  Field reports may conclude with suggestions for future action. 
D)  Incident reports are appropriate for describing accidents that occur in the workplace.

Question 9

which of the following statements is true?

Accepted Answer

A)  A status report describes work on a project, whereas a progress report describes work that is not specific to a particular project 
B)  A progress report describes work on a project, whereas a status report describes work that is not specific to a particular project. 
C)  A progress report is for internal audiences, whereas a status report is for external audiences. 
D)  None of the responses are correct. 
A)  A status report describes work on a project, whereas a progress report describes work that is not specific to a particular project 
B)  A progress report describes work on a project, whereas a status report describes work that is not specific to a particular project. 
C)  A progress report is for internal audiences, whereas a status report is for external audiences. 
D)  None of the responses are correct.

Question 10

You are an independent contractor. The due date for your current project falls fairly close to your vacation, which means you are going to miss a deadline to deliver some work to your client. Which of the following statements in a progress report sent before your deadline is most ethical?

Accepted Answer

A)  I anticipate meeting the deadline. 
B)  Against my protestations, the project manager pressured me to accept an overly aggressive schedule. 
C)  I did not realize how much my vacation would affect my work hours. I might need 1-2 extra days to complete everything. 
D)  I have never missed a deadline with a client. 
A)  I anticipate meeting the deadline. 
B)  Against my protestations, the project manager pressured me to accept an overly aggressive schedule. 
C)  I did not realize how much my vacation would affect my work hours. I might need 1-2 extra days to complete everything. 
D)  I have never missed a deadline with a client.

Question 11

what is the primary purpose of a field report?

Accepted Answer

To describe inspecti

Question 12

Which of these is NOT an important question to answer when writing an incident report?

Accepted Answer

A)  What happened? 
B)  Whose camera recorded the incident? 
C)  Why did the incident happen? 
D)  What should be done in response to this incident? 
A)  What happened? 
B)  Whose camera recorded the incident? 
C)  Why did the incident happen? 
D)  What should be done in response to this incident?

Question 13

which of the following is NOT a typical informational report?

Accepted Answer

A)  an incident report about the response of your company's security team to an unauthorized visitor on your property 
B)  a proposal to study why a piece of your company's machinery failed at a customer's site 
C)  a directive about where employees should park while a construction crew will be blocking some parking spaces 
D)  meeting minutes recording decisions reached during a committee meeting 
A)  an incident report about the response of your company's security team to an unauthorized visitor on your property 
B)  a proposal to study why a piece of your company's machinery failed at a customer's site 
C)  a directive about where employees should park while a construction crew will be blocking some parking spaces 
D)  meeting minutes recording decisions reached during a committee meeting

Question 14

It is not appropriate to add appendixes to informational reports.

Accepted Answer

A) True 
 B)False

Question 15

It is appropriate to use a defensive tone in an informational report if something has not happened according to plan.

Accepted Answer

A) True 
 B)False

Question 16

Identify three of the issues you should be sure to address in a field report?

Accepted Answer

The six issues you should be sure to add

Question 17

what does an incident report describe?

Accepted Answer

Events such as workp

Question 18

Which of the following people would be most likely to organize a progress or status report according to task? (Select all answers that apply.)

Accepted Answer

A)  a salesperson responsible for selling medical devices in a two-state area 
B)  a project manager overseeing the implementation of new software throughout your company 
C)  an engineer developing a new industrial ceramic compound for a client 
D)  All responses are correct. 
A)  a salesperson responsible for selling medical devices in a two-state area 
B)  a project manager overseeing the implementation of new software throughout your company 
C)  an engineer developing a new industrial ceramic compound for a client 
D)  All responses are correct.

Question 19

Why is it important to be honest in an informational report when you have to share bad news?

Accepted Answer

A)  Failure to be honest in the short term could lead to more problems in the long term. 
B)  Being honest is the ethical thing to do. 
C)  Sponsors or supervisors of a project have a right to know what is going on. 
D)  All responses are correct. 
A)  Failure to be honest in the short term could lead to more problems in the long term. 
B)  Being honest is the ethical thing to do. 
C)  Sponsors or supervisors of a project have a right to know what is going on. 
D)  All responses are correct.

Question 20

What are two questions to consider when you address an informational report to people from other cultures?

Accepted Answer

A)  How will your readers react to your choice of application? 
B)  How many years of English classes have your readers had? 
C)  How will your readers react to your writing style? 
D)  All responses are correct. 
E)  None of the responses are correct. 
A)  How will your readers react to your choice of application? 
B)  How many years of English classes have your readers had? 
C)  How will your readers react to your writing style? 
D)  All responses are correct. 
E)  None of the responses are correct.

Exam 17: Writing Informational Reports

what is the primary purpose of a directive?

A directive should include the reasoning behind a new policy or procedure so that readers will be persuaded that the new policy or procedure is desirable or at least necessary.

How can you ensure that readers can easily find any appendixes you create for a report?

Which of the following statements best describes a progress report?

Whether you have good news or bad news to share, it is important to keep a professional, measured tone in an informational report.

What is another name for a status report?

field reports "explain problems, methods, results, and conclusions, but they deemphasize methods and can include recommendations." What does it mean to deemphasize methods?

Which of the following statements is NOT true?

which of the following statements is true?

You are an independent contractor. The due date for your current project falls fairly close to your vacation, which means you are going to miss a deadline to deliver some work to your client. Which of the following statements in a progress report sent before your deadline is most ethical?

what is the primary purpose of a field report?

Which of these is NOT an important question to answer when writing an incident report?

which of the following is NOT a typical informational report?

It is not appropriate to add appendixes to informational reports.

It is appropriate to use a defensive tone in an informational report if something has not happened according to plan.

Identify three of the issues you should be sure to address in a field report?

what does an incident report describe?

Which of the following people would be most likely to organize a progress or status report according to task? (Select all answers that apply.)

Why is it important to be honest in an informational report when you have to share bad news?

What are two questions to consider when you address an informational report to people from other cultures?

Introduction to Technical Communication

Understanding Ethical and Legal Considerations

Writing Technical Documents

Writing Collaboratively

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Reviewing, Evaluating, and Testing Documents and Web Sites

Writing Correspondence

Writing Job-Application Materials

Writing Proposals

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

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