Exam 1: Introduction to Technical Communication

most technical communication has six characteristics. One characteristic is that technical communication helps readers solve problems. Which of the following is another characteristic of technical communication?

As used in Chapter 1, what does accessibility mean?

Most technical documents are produced by professional technical communicators working alone.

Chapter 1 identifies common reasons for creating technical documents. Which reason in the following list is NOT mentioned in the chapter?

people who are good at communicating in the workplace possess four skills and abilities, including the abilities to write clearly, solve problems, and analyze information. Which of the following is the fourth ability?

Technical communication involves knowing where to find trustworthy information.

When creating a technical document, you often have to make compromises. Which of these is an example of a compromise related to communication?

Which quality in the list below is evident in the revised version of the following paragraph? Original: During our monthly meeting last month, we all came to the conclusion that overtime procedures are inadequate and that new procedures need to be initiated. I discussed this problem with our chief accountant, who was sympathetic and agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month's departmental meeting scheduled for 2:30 P.M. next Wednesday afternoon. Revision: During last month's meeting, we concluded that our overtime procedures need revision. Our chief accountant has agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month's departmental meeting scheduled for 2:30 P.M. next Wednesday.

What is a technical communicator?

For most employers, communication skills are less important than technical knowledge.

Chapter 1 lists a variety of examples of workplace communication. Name four of them.

Which of these is a quality shown by a successful workplace communicator?

Why is the ability to prioritize and respond quickly more valuable in the contemporary workplace than ever before?

Chapter 1 identifies skills and qualities shared by successful workplace communicators. Which of the following is NOT on this list?

As used in Chapter 1, what does correctness mean?

One basic purpose of design features is to create a positive impression with a document. What is one other purpose mentioned in Chapter 1?

Social-media posts such as tweets can be examples of technical documents.

Chapter 1 lists six defining characteristics of technical communication. One characteristic is that technical communication addresses particular readers. What are three other characteristics mentioned in the chapter?

Technical communication primarily involves those whose main job is to produce documentation such as reports and manuals.

When you are communicating technical information on the job, your audience tends to be the same every time.