Exam 9: Understanding Group and Team Performance

The phase in which the group begins to solidify a common point of view is the emergence phase.

Jennifer's project group in her communication class selected the topic of improving services for non-traditional students on campus.Each member in the group had volunteered to talk to a different member of the university staff,and several members had volunteered to search the Internet for what other schools might be doing.Ricardo had volunteered to be moderator and was efficient at running the group meetings.On their fifth meeting,members of the group shared information they had gathered.What phase is this group experiencing?

A consistent pattern of who talks to who in a group is a(n)_____ pattern.

According to your book,once a group deviate has been identified,group members tend to ignore that person and do not communicate with him or her.

What is the importance of team ground rules?

What are the characteristics of a small group?

Leroy was recently elected to the position of chair of his department at the university.With regard to department business,Leroy now has which type of power?

When Jennifer's teacher divided her class into groups,Jennifer ended up in a group with four other people who were all strangers to each other.At first,they took turns introducing themselves and telling the others their majors.Although the discussion was pleasant,it was somewhat strained and uncomfortable.Jennifer wondered who in the group would be motivated to work and who would be a slacker.This group is most likely experiencing _____.

The role you assume in a group may depend on who else is in the group.

Which of the following correctly depicts the relationship between group cohesiveness and group productivity?

The _____ phase of group interaction is one in which decisions begin to be made,the group moves forward,and conflicts are solved through established roles and norms.

A group member with high status generally talks more than a low status member.

Your book discusses five bases of power.Name and explain each of the five,and give examples of how a supervisor in a professional setting might make use of each type of power.

One way that group norms may be determined is by observing the reactions of members when someone breaks a norm.

Tiffany looks up to her older sister and often asks her advice on personal matters.This is an example of referent power.

Which communication network is characterized by members communicating messages hierarchically from one person to another?

What is the primary difference between a team and a group?

Explain how a parent might use reward power with his/her children.

A blocker,a recognition seeker,and a self-confessor,all of which impede the group's progress toward its goals,are examples of _____ roles.

Which of the following is a characteristic of a primary group?