Exam 9: Understanding Group and Team Performance

Which of the following describes the difference between a team and a group?

Mauri was working with a very diverse group at her new job.As they tried to identify and define their goal,tempers flared and emotions were tense.What is recommended to manage this conflict?

What are task roles?

Mikala often takes the minutes of the meetings;Gary often asks others to contribute new ideas;Keri offers pros and cons about the suggested solutions.All of these would be examples of _____.

_____ is a type of group that exists to resolve an issue or overcome an unsatisfactory situation.

Teachers who lower grades because of unexcused absences are using what type of power?

Ian is a member of a smaller group of people within his group who formed a common bond among themselves.This smaller group is known as which of the following?

If Carlos has power because people like him,he has _____ power.

The opposite of coercive power is which of the following?

Clara thinks Carlo's idea for organizational outreach is impractical and cannot be implemented effectively.The discussion becomes heated and things seem to be getting out of control,so Chad suggests that the group take a break to rethink the issue.Chad is fulfilling which type of group role?

Zorita is an excellent group member.At meetings,she always shares her research with other group members.Which task-oriented role does Zorita play,from this description?

Briefly describe primary and secondary tension.