Question 1

Feedforward control is used to ensure

Accepted Answer

A)  control takes place as the work is being carried out. 
B)  corrections are made after the process has been completed. 
C)  problems are prevented before they occur. 
D)  quality standards are met. 
A)  control takes place as the work is being carried out. 
B)  corrections are made after the process has been completed. 
C)  problems are prevented before they occur. 
D)  quality standards are met.

Question 2

What is flexible manufacturing?

Accepted Answer

Flexible manufacturing is the operations

Question 3

The foundation of operations management is

Accepted Answer

A)  acquiring inputs. 
B)  delivering the output. 
C)  planning. 
D)  determining the customer. 
A)  acquiring inputs. 
B)  delivering the output. 
C)  planning. 
D)  determining the customer.

Question 4

An effective conversion process

Accepted Answer

A)  converts the inputs into the final product. 
B)  lowers the cost of creating the product. 
C)  creates a better product for the same cost. 
D)  all of the above 
A)  converts the inputs into the final product. 
B)  lowers the cost of creating the product. 
C)  creates a better product for the same cost. 
D)  all of the above

Question 5

Materials, energy, information, management, technology, and labor that are needed to create a product are known as

Accepted Answer

A)  facilities layout design. 
B)  process. 
C)  inputs. 
D)  outputs. 
A)  facilities layout design. 
B)  process. 
C)  inputs. 
D)  outputs.

Question 6

Given the size of the product, an aircraft manufacturer would be most likely to use a ________ layout.

Accepted Answer

A)  product 
B)  process 
C)  fixed-position 
D)  facilities 
A)  product 
B)  process 
C)  fixed-position 
D)  facilities

Question 7

Which of the following is not a stage of operations management?

Accepted Answer

A)  Acquiring inputs 
B)  Controlling the conversion processes 
C)  Planning the strategy of the organization 
D)  Delivering the output 
A)  Acquiring inputs 
B)  Controlling the conversion processes 
C)  Planning the strategy of the organization 
D)  Delivering the output

Question 8

Which of the following is not an appropriate tool for determining an efficient sequence and monitoring for activities in the conversion process?

Accepted Answer

A)  PERT network 
B)  Gantt chart 
C)  Deming wheel 
D)  Load chart 
A)  PERT network 
B)  Gantt chart 
C)  Deming wheel 
D)  Load chart

Question 9

________ is considered the father of quality management.

Accepted Answer

A)  Imai 
B)  Pareto 
C)  Deming 
D)  Kanban 
A)  Imai 
B)  Pareto 
C)  Deming 
D)  Kanban

Question 10

Which of the following is not a method of managing quality?

Accepted Answer

A)  Process reengineering 
B)  Kaizen 
C)  Just-in-time 
D)  MRP 
A)  Process reengineering 
B)  Kaizen 
C)  Just-in-time 
D)  MRP

Question 11

The difference between what customers want and what they actually get from the company is known as

Accepted Answer

A)  the learning/doing gap. 
B)  the quality gap. 
C)  kaizen. 
D)  process reengineering. 
A)  the learning/doing gap. 
B)  the quality gap. 
C)  kaizen. 
D)  process reengineering.

Question 12

When a plant manager monitors production and randomly checks the quality of the products as they are being produced, he is using

Accepted Answer

A)  feedforward control. 
B)  concurrent control. 
C)  feedback control. 
D)  Deming's wheel. 
A)  feedforward control. 
B)  concurrent control. 
C)  feedback control. 
D)  Deming's wheel.

Question 13

What is the role of a firm's suppliers in quality?

Accepted Answer

From a quality perspective, suppliers ar

Question 14

What is operations management and what are the three stages of operation?

Accepted Answer

Operations management is the process an

Question 15

A problem experienced with JIT is

Accepted Answer

A)  that having just enough inventory leaves the firm without a buffer. 
B)  keeping the labor supply stable. 
C)  maintaining production equipment when demand is higher than expected. 
D)  all of the above 
A)  that having just enough inventory leaves the firm without a buffer. 
B)  keeping the labor supply stable. 
C)  maintaining production equipment when demand is higher than expected. 
D)  all of the above

Question 16

Quality today

Accepted Answer

A)  has become less visible. 
B)  is often "baked in" to the management process. 
C)  continues to be critically important to the survival and competitiveness of business. 
D)  all of the above 
A)  has become less visible. 
B)  is often "baked in" to the management process. 
C)  continues to be critically important to the survival and competitiveness of business. 
D)  all of the above

Question 17

In a JIT system, the firm's inventory of inputs are

Accepted Answer

A)  kept at the lowest level possible. 
B)  purchased from a single supplier. 
C)  kept at the highest level possible. 
D)  kept in nearby warehouses. 
A)  kept at the lowest level possible. 
B)  purchased from a single supplier. 
C)  kept at the highest level possible. 
D)  kept in nearby warehouses.

Question 18

Discuss three tools to analyze the steps to determine an efficient sequence and to monitor the process.

Accepted Answer

Three tools are Gantt charts, load chart

Question 19

In bureaucratic control, managers seldom use written guidelines to establish internal performance expectations.

Accepted Answer

A) True 
 B)False

Question 20

The assembly line at the BMW factory in Regensburg, Germany, that can accommodate several different models of the car simultaneously is an example of

Accepted Answer

A)  a fixed-position layout. 
B)  flexible manufacturing. 
C)  statistical process control. 
D)  MRP. 
A)  a fixed-position layout. 
B)  flexible manufacturing. 
C)  statistical process control. 
D)  MRP.

Feedforward control is used to ensure

What is flexible manufacturing?

The foundation of operations management is

An effective conversion process

Materials, energy, information, management, technology, and labor that are needed to create a product are known as

Given the size of the product, an aircraft manufacturer would be most likely to use a ________ layout.

Which of the following is not a stage of operations management?

Which of the following is not an appropriate tool for determining an efficient sequence and monitoring for activities in the conversion process?

________ is considered the father of quality management.

Which of the following is not a method of managing quality?

The difference between what customers want and what they actually get from the company is known as

When a plant manager monitors production and randomly checks the quality of the products as they are being produced, he is using

What is the role of a firm's suppliers in quality?

What is operations management and what are the three stages of operation?

A problem experienced with JIT is

Quality today

In a JIT system, the firm's inventory of inputs are

Discuss three tools to analyze the steps to determine an efficient sequence and to monitor the process.

In bureaucratic control, managers seldom use written guidelines to establish internal performance expectations.

The assembly line at the BMW factory in Regensburg, Germany, that can accommodate several different models of the car simultaneously is an example of

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Filters

Exam 15: Operation and Information System Management

Feedforward control is used to ensure

What is flexible manufacturing?

The foundation of operations management is

An effective conversion process

Materials, energy, information, management, technology, and labor that are needed to create a product are known as

Given the size of the product, an aircraft manufacturer would be most likely to use a ________ layout.

Which of the following is not a stage of operations management?

Which of the following is not an appropriate tool for determining an efficient sequence and monitoring for activities in the conversion process?

________ is considered the father of quality management.

Which of the following is not a method of managing quality?

The difference between what customers want and what they actually get from the company is known as

When a plant manager monitors production and randomly checks the quality of the products as they are being produced, he is using

What is the role of a firm's suppliers in quality?

What is operations management and what are the three stages of operation?

A problem experienced with JIT is

Quality today

In a JIT system, the firm's inventory of inputs are

Discuss three tools to analyze the steps to determine an efficient sequence and to monitor the process.

In bureaucratic control, managers seldom use written guidelines to establish internal performance expectations.

The assembly line at the BMW factory in Regensburg, Germany, that can accommodate several different models of the car simultaneously is an example of

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Filters