Question 1

The Widget Company may base its decision of where to locate its facilities on

Accepted Answer

A)  the availability of labor. 
B)  the cost of energy. 
C)  how close to customers they need to be. 
D)  all of the above 
A)  the availability of labor. 
B)  the cost of energy. 
C)  how close to customers they need to be. 
D)  all of the above

Question 2

The least useful type of control is concurrent control.

Accepted Answer

A) True 
 B)False

Question 3

Which tool for monitoring the conversion process is a visual sequence of the process steps?

Accepted Answer

A)  Gantt chart 
B)  PDCA cycle 
C)  Deming wheel 
D)  PERT chart 
A)  Gantt chart 
B)  PDCA cycle 
C)  Deming wheel 
D)  PERT chart

Question 4

What is the advantage of an electronic kanban system over the physical card system?

Accepted Answer

A form of JIT systems is kanban.It uses

Question 5

The firm's ability to produce the product during a given period is referred to as

Accepted Answer

A)  capacity. 
B)  input. 
C)  conversion. 
D)  MRP. 
A)  capacity. 
B)  input. 
C)  conversion. 
D)  MRP.

Question 6

A quality management approach emphasizes

Accepted Answer

A)  the empowerment of workers and their responsibility for the quality of the outcomes of work processes. 
B)  employee motivation. 
C)  employee ability levels. 
D)  a separate quality inspector. 
A)  the empowerment of workers and their responsibility for the quality of the outcomes of work processes. 
B)  employee motivation. 
C)  employee ability levels. 
D)  a separate quality inspector.

Question 7

The three stages of operations management are

Accepted Answer

A)  highly interrelated. 
B)  separate. 
C)  somewhat influenced by each other. 
D)  are not related to the organization's strategic planning process. 
A)  highly interrelated. 
B)  separate. 
C)  somewhat influenced by each other. 
D)  are not related to the organization's strategic planning process.

Question 8

According to the kaizen principle of continuous improvement, the status quo of the process is the ________ step.

Accepted Answer

A)  innovation 
B)  maintenance 
C)  kaizen 
D)  kanban 
A)  innovation 
B)  maintenance 
C)  kaizen 
D)  kanban

Question 9

Creating capacity that exceeds the amount of products that can be sold is inefficient because unused capacity wastes the firm's resources.

Accepted Answer

A) True 
 B)False

Question 10

The measurement of how well an organization utilizes all of its resources to produce its outputs is known as

Accepted Answer

A)  ORR activity. 
B)  total factor productivity. 
C)  partial productivity. 
D)  TQM. 
A)  ORR activity. 
B)  total factor productivity. 
C)  partial productivity. 
D)  TQM.

Question 11

The kaizen principle of continuous improvement is incorporated into the ISO 9000 standards and is a part of most quality improvement efforts.

Accepted Answer

A) True 
 B)False

Question 12

Recently, TQM has become less visible in the organization because it is less important overall.

Accepted Answer

A) True 
 B)False

Question 13

What are the four steps in the control process?

Accepted Answer

The four steps in the control

Question 14

Strategic planning can help the firm determine

Accepted Answer

A)  the need for the product. 
B)  the market the firm wishes to target. 
C)  if the firm wants to make or buy their product. 
D)  all of the above 
A)  the need for the product. 
B)  the market the firm wishes to target. 
C)  if the firm wants to make or buy their product. 
D)  all of the above

Question 15

An information technology form of quality management is

Accepted Answer

A)  MRP 
B)  JIT 
C)  ERP 
D)  TQM 
A)  MRP 
B)  JIT 
C)  ERP 
D)  TQM

Question 16

What is MRP?

Accepted Answer

Materials requirement planning

Question 17

Facilities layout affects the efficiency of the production system.

Accepted Answer

A) True 
 B)False

Question 18

The International Organization for Standardization

Accepted Answer

A)  develops technical standards that guide production and distribution. 
B)  is a network of national standards from five major countries. 
C)  is meant to make international trade more difficult to keep jobs at home. 
D)  all of the above 
A)  develops technical standards that guide production and distribution. 
B)  is a network of national standards from five major countries. 
C)  is meant to make international trade more difficult to keep jobs at home. 
D)  all of the above

Question 19

Which of the following is a recommendation for implementing kaizen?

Accepted Answer

A)  Wait until the solutions have been perfected to implement. 
B)  Do not discard conventional ideas in devising solutions. 
C)  Focus wisdom on the kaizen process, not money. 
D)  The knowledge of one person is more valuable than the wisdom of ten people. 
A)  Wait until the solutions have been perfected to implement. 
B)  Do not discard conventional ideas in devising solutions. 
C)  Focus wisdom on the kaizen process, not money. 
D)  The knowledge of one person is more valuable than the wisdom of ten people.

Question 20

What are the steps that make up the quality approach according to Deming?

Accepted Answer

The four steps that make up th

The Widget Company may base its decision of where to locate its facilities on

The least useful type of control is concurrent control.

Which tool for monitoring the conversion process is a visual sequence of the process steps?

What is the advantage of an electronic kanban system over the physical card system?

The firm's ability to produce the product during a given period is referred to as

A quality management approach emphasizes

The three stages of operations management are

According to the kaizen principle of continuous improvement, the status quo of the process is the ________ step.

Creating capacity that exceeds the amount of products that can be sold is inefficient because unused capacity wastes the firm's resources.

The measurement of how well an organization utilizes all of its resources to produce its outputs is known as

The kaizen principle of continuous improvement is incorporated into the ISO 9000 standards and is a part of most quality improvement efforts.

Recently, TQM has become less visible in the organization because it is less important overall.

What are the four steps in the control process?

Strategic planning can help the firm determine

An information technology form of quality management is

What is MRP?

Facilities layout affects the efficiency of the production system.

The International Organization for Standardization

Which of the following is a recommendation for implementing kaizen?

What are the steps that make up the quality approach according to Deming?

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Filters

Exam 15: Operation and Information System Management

The Widget Company may base its decision of where to locate its facilities on

The least useful type of control is concurrent control.

Which tool for monitoring the conversion process is a visual sequence of the process steps?

What is the advantage of an electronic kanban system over the physical card system?

The firm's ability to produce the product during a given period is referred to as

A quality management approach emphasizes

The three stages of operations management are

According to the kaizen principle of continuous improvement, the status quo of the process is the ________ step.

Creating capacity that exceeds the amount of products that can be sold is inefficient because unused capacity wastes the firm's resources.

The measurement of how well an organization utilizes all of its resources to produce its outputs is known as

The kaizen principle of continuous improvement is incorporated into the ISO 9000 standards and is a part of most quality improvement efforts.

Recently, TQM has become less visible in the organization because it is less important overall.

What are the four steps in the control process?

Strategic planning can help the firm determine

An information technology form of quality management is

What is MRP?

Facilities layout affects the efficiency of the production system.

The International Organization for Standardization

Which of the following is a recommendation for implementing kaizen?

What are the steps that make up the quality approach according to Deming?

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Filters