Exam 15: Managing Information and Technology

How does an extranet work

A(n) _____ program mimics the judgment of experts.

_____ systems are generally used by managers at lower levels of an organization.

A(n) _____ network links computers that are in close proximity-in the same building or office complex.

_____ are electronic collections of related data that can be accessed by various members of an organization.

Expert systems constitute the technology needed to develop computer systems that can mimic human behavior.

In most large organizations, information systems operations are headed by a senior executive called the chief information officer (CIO).

Databases are electronic collections of related data that can be accessed by various members of an organization.

You can combat destructive computer programs with _____.

In your position as _____, you oversee IT planning and implementation and report to the CIO (chief information officer).

SCENARIO-BASED Consuela Alvarez is an information system (IS) manager for Metro Hospital, a major medical facility specializing in the care of infants and children. She supervises a total of ten people in processing the hospital’s information needs. She works long hours and always receives an “excellent” rating from upper management. Alvarez has worked for Metro in this capacity for six years and is quite happy with her job. -As an information manager, Alvarez will determine the information needs of members of the organization and collect the appropriate data.

SCENARIO-BASED Consuela Alvarez is an information system (IS) manager for Metro Hospital, a major medical facility specializing in the care of infants and children. She supervises a total of ten people in processing the hospital’s information needs. She works long hours and always receives an “excellent” rating from upper management. Alvarez has worked for Metro in this capacity for six years and is quite happy with her job. -Ultimately, Metro will have to install a wide area network.

Generally speaking, companies use the Internet for four purposes: presenting information, selling products, distributing digital products, and acquiring goods and services.

An interactive _____ system extracts, integrates, and displays data from multiple sources to help managers make non-routine decisions.

A local area network can be connected either by cables or by wireless technology.

A(n) _____ is a software program that controls access to a company's intranet.

Using a technique called _____, computer criminals disguise their identities by modifying the addresses of the computers from which they launch their schemes.

An enterprise resource planning system does all of the following except _____.

A company selling over the Internet must _____.

SCENARIO-BASED Consuela Alvarez is an information system (IS) manager for Metro Hospital, a major medical facility specializing in the care of infants and children. She supervises a total of ten people in processing the hospital’s information needs. She works long hours and always receives an “excellent” rating from upper management. Alvarez has worked for Metro in this capacity for six years and is quite happy with her job. -When Metro transmits digital data-numeric data, text, graphics, photos, video, and voice-from one computer to another through a variety of both wired and wireless communication channels, it's taking advantage of what are called data communication networks.