Exam 18: Creating Competitive Advantage

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When it comes to creating ________,Ritz-Carlton sets the gold standard."It's all about providing a unique,personal,memorable experience."

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An strategic group is a group of firms in an industry following the same or a similar strategy in a given target market.

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Many firms prefer to ________ rather than ________ the leader.

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Jennifer is doing well in her new position as marketing manager.Having successfully identified and evaluated her major competitors,her company now must design broad competitive marketing strategies by which it can gain competitive advantage through superior ________.

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Why is niching profitable?

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Phillips and Sharp each produce a full line of medium-price televisions supported by good service.In contrast,Samsung and LG produce a narrower line of higher quality televisions,offer a higher level of service,and charge a premium price.Phillips and Sharp are in the same ________ group.

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Firms that serve small segments not being pursued by other firms are called ________.

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Discuss formal and informal marketing strategies,and give examples of companies that use both.

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Chin has decided to pursue ________ leadership.As such,the company will react much more strongly to a competitor's ________ manufacturing breakthrough than to the same competitor's increase in promotions.

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To plan effective marketing strategies,the company needs to find out all it can about its competitors.It must constantly compare its marketing strategies,products,prices,channels,and promotion with those of close competitors.This is an example of ________.

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In an effort to protect market share,Campbell's urges people to eat soup and other Campbell's products more often by running ads containing new recipes.

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How can a company anticipate what its competitors may do?

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A company's close competitors are ________.

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What is appealing about classifying competitive strategies as value disciplines?

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What makes a competitor "bad" or "good"?

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Jeanie's Cakes is a Winnipeg icon.The company regularly compares its products and processes to those of competitors or leading firms in other industries to find ways to improve quality and performance.This is an example of _____________.

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Studies have shown that,on average,profitability rises with increasing market share.

(True/False)
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Apple's iTunes Music Store is a good competitor,one that plays by its own rules at the expense of the industry as a whole.

(True/False)
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Benchmarking has become a powerful tool for increasing a company's ________.

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How can large companies such as GE,Microsoft,Procter & Gamble,or Disney be leaders in some markets and nichers in others?

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