Exam 18: Creating Competitive Advantage
Exam 1: Marketing: Creating and Capturing Customer Value151 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships149 Questions
Exam 3: Analyzing the Marketing Environment127 Questions
Exam 4: Sustainable Marketing: Social Responsibility and Ethics133 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights130 Questions
Exam 6: Consumer Markets and Consumer Buyer Behaviour141 Questions
Exam 7: Business Markets and Business Buyer Behaviour141 Questions
Exam 8: Customer-Driven Marketing Strategy: Creating Value for Target Customers140 Questions
Exam 9: Products,services,and Brands: Building Customer Value146 Questions
Exam 10: New-Product Development and Product Life-Cycle Strategies148 Questions
Exam 11: Pricing144 Questions
Exam 12: Marketing Channels: Delivering Customer Value139 Questions
Exam 13: Retailing and Wholesaling137 Questions
Exam 14: Communicating Customer Value: Integrated Marketing Communications Strategy134 Questions
Exam 15: Advertising and Public Relations140 Questions
Exam 16: Personal Selling and Sales Promotion148 Questions
Exam 17: Direct and Online Marketing: Building Direct Customer Relationships135 Questions
Exam 18: Creating Competitive Advantage151 Questions
Exam 19: The Global Marketplace135 Questions
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Gary Hirshberg of Stonyfield Farm yogurt company stated that "companies can do better with less advertising,less marketing research,more guerrilla marketing,and more acting from the gut." At this point,Hirshberg was following which marketing strategy?
(Multiple Choice)
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Discuss the need to understand competitors as well as customers through competitor analysis.
(Essay)
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Small firms that can't afford a competitive intelligence system often resort to using "in-house" experts to study competitors.
(True/False)
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Mark is the national marketing manager for Pepsi.He might see its competition as Coca-Cola,Dr Pepper,7UP,and the makers of other soft drink brands from a/an ________ point of view.However,from a/an ________ point of view,the customer really wants "thirst quenching."
(Short Answer)
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After reading the latest text in marketing,Bill now realizes that strategies that strongly position the company against competitors and that give the company the strongest possible strategic advantage are ________.
(Short Answer)
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Each competitor has a mix of objectives.The company wants to know the relative importance that a competitor places on which of the following?
(Multiple Choice)
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Not all runner-up companies want to challenge the market leader.
(True/False)
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A company's profitability increases as a business gains share relative to competitors in its served market.
(True/False)
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Marketers can expand markets by discovering and promoting ________.
(Short Answer)
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An industry often contains "good" competitors and "bad"competitors.Define each term and discuss scenarios with both "good" and "bad" competitors.How might "good" competitors choose to react to "bad" competition?
(Essay)
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If a company's aim is to make its own and competing products obsolete and serve customers who want state-of-the-art products and services,it is using a value discipline called ________.
(Short Answer)
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All companies choose one marketing strategy for their different businesses or products.
(True/False)
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Explain how a market follower can gain advantage from a market leader.
(Essay)
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The ________ usually leads the other firms in price changes,new product introductions,distribution coverage,and promotion spending.
(Short Answer)
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Companies need to know each competitor's product quality,features,and mix; customer services; pricing policy; distribution coverage; sales force strategy; and advertising and sales promotion programs.These are all the dimensions that identify ________ groups within the industry.
(Short Answer)
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Although competition is most intense within a strategic group,explain why there is also rivalry among groups.Give examples.
(Essay)
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Expanding the total market,protecting market share,and expanding market share are all strategies for ________.
(Short Answer)
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Whereas the mass marketer achieves ________,the nicher achieves ________.
(Short Answer)
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Approaches to marketing strategy and practice often pass through which of the three following stages?
(Multiple Choice)
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