Exam 8: Customer-Driven Marketing Strategy: Creating Value for Target Customers
Exam 1: Marketing: Creating and Capturing Customer Value151 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships149 Questions
Exam 3: Analyzing the Marketing Environment127 Questions
Exam 4: Sustainable Marketing: Social Responsibility and Ethics133 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights130 Questions
Exam 6: Consumer Markets and Consumer Buyer Behaviour141 Questions
Exam 7: Business Markets and Business Buyer Behaviour141 Questions
Exam 8: Customer-Driven Marketing Strategy: Creating Value for Target Customers140 Questions
Exam 9: Products,services,and Brands: Building Customer Value146 Questions
Exam 10: New-Product Development and Product Life-Cycle Strategies148 Questions
Exam 11: Pricing144 Questions
Exam 12: Marketing Channels: Delivering Customer Value139 Questions
Exam 13: Retailing and Wholesaling137 Questions
Exam 14: Communicating Customer Value: Integrated Marketing Communications Strategy134 Questions
Exam 15: Advertising and Public Relations140 Questions
Exam 16: Personal Selling and Sales Promotion148 Questions
Exam 17: Direct and Online Marketing: Building Direct Customer Relationships135 Questions
Exam 18: Creating Competitive Advantage151 Questions
Exam 19: The Global Marketplace135 Questions
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Shampoo marketers rate buyers as light,medium,or heavy product users.This is ________ segmentation.
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(Short Answer)
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Correct Answer:
usage rate
Which difficult-to-sustain positioning strategy attempts to deliver the "best-of-both"?
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(Multiple Choice)
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Correct Answer:
B
Imagine that you are presenting a workshop on the Requirements for Effective Segmentation.Briefly describe the five items that will help your audience understand your topic.
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(Essay)
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Correct Answer:
The size,purchasing power,and profiles of the segments must be measurable.The major problem may be that the segment will be hard to identify and measure.The market segments must be accessible; that is,they can be effectively reached and served.The segment must be substantial or large/profitable enough to serve.It should be the largest possible homogeneous group worth pursuing with a tailored marketing program.To be differentiable,the segments need to be conceptually distinguishable and respond differently to different marketing mix elements and programs.Finally,the segment must be actionable,meaning that effective programs can be designed for attracting and serving consumers who make up the segment.
Although some large companies sell products in more than 200 countries,most international firms focus on a smaller set.
(True/False)
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Rolex Watches uses ____________.It targets wealthy consumers with similar needs and buying behaviours,even though the consumers are located in different countries.
(Short Answer)
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______________ is(are)often used to identify smaller,better-defined target groups.
(Short Answer)
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In general,a company should enter only segments in which it can ________ and ________.
(Short Answer)
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Today,the low cost of setting up shop ________ makes it even more profitable to serve very small niches.
(Short Answer)
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Explain how market variability impacts the choice of a target-marketing strategy.
(Essay)
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Marketers of expensive automobiles,cottage properties,and travel are most likely to use which of the following types of segmentation?
(Multiple Choice)
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What is one major assumption made by marketers who choose to use an undifferentiated marketing strategy?
(Essay)
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Firms that practise channel differentiation gain competitive advantage through the way they design their channel's coverage,expertise,and performance.
(True/False)
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Psychographic segmentation uses different marketing approaches for different time periods of people's lives and different family situations.
(True/False)
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A market rarely exists for products that offer less and therefore cost less.
(True/False)
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Mass marketers,such as Walmart and Zellers,often ignore market segment differences and target the whole market with one offer.What is their approach to segmenting?
(Multiple Choice)
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As You Like It Inc.customizes its offers to each individual consumer.This practice of tailoring products and marketing programs to suit the tastes of specific individuals and locations is referred to as ________ marketing.
(Short Answer)
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Why might a marketer of laundry detergent be interested in viewing a perceptual positioning map?
(Essay)
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Jolene Enterprises mass-produces an all-purpose floor cleaner,mass-distributes it,and mass-promotes it.This firm uses ________ marketing.
(Short Answer)
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A company or market offer can be differentiated along the lines of product,image,services,channels,or ________.
(Short Answer)
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